FACILITIES & MAINTENANCE COORDINATOR (REMOTE)
REPORTS TO: MANAGER, STORE FACILITIES
STATUS: NON-EXEMPT
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit – one handshake at a time.
The Facilities & Maintenance Coordinator will be responsible for maintaining all Boot Barn locations throughout the US; as standalone, strip center or mall-based facilities. The position is responsible for internal and external building maintenance, environmental/safety regulation compliance, grounds maintenance, custodial support, space assignments, facility upgrades and any other facility related projects that may arise. The position is required to assist in the development, and management of capital and expense budgets within strict company guidelines.
Essential Duties and Responsibilities
- Serve as the primary point of contact for store teams regarding facility-related issues.
- Manage and maintain the work order system, ensuring accurate documentation and compliance with company policies and procedures.
- Coordinate reactive, preventive, predictive, and emergency maintenance services across all retail locations through third-party service providers.
- Develop and maintain strong partnerships with vendors and contractors across key trades, including HVAC, electrical, plumbing, lighting, roofing, and general maintenance.
- Support the ongoing Predictive and Preventive Maintenance (PPM) Program for current and future retail locations.
- Conduct routine facility inspections to identify deficiencies, recurring issues, and opportunities for corrective actions or capital improvements. Store visits are typically conducted quarterly.
- Proactively communicate critical operational and facility-related issues to stakeholders and leadership teams.
- Support store openings, remodels, relocations, and closures in partnership with cross-functional teams
- Demonstrate a working knowledge of building systems, including HVAC, EMS, electrical, plumbing, roofing, lighting, and general construction and repair practices.
- Ensure compliance with all applicable local, state, and federal regulations, as well as company policies, procedures, and safety standards.
- Proposal review, invoice processing, expense control, and initiatives aimed at managing and reducing total cost
- Maintain a high standard of professionalism, communication, teamwork, attendance, and quality of work in all interactions with stores, peers, leadership, vendors, and external partners.
- Demonstrates high level of quality work, attendance and appearance.
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
- Performs any other duties that may be assigned by management.
Requirements:
Qualifications
- Strong communication, customer service, time management and organizational skills.
- Strong communication, customer service, time management and organizational skills.
- High School diploma or GED required, Bachelor's degree in related field preferred
- 5 years' experience in related field
- Knowledge of construction methods and material along with building design
- Experience with multi-state and multi-unit retail environment preferred
- Manage by exception, review hot calls and escalate to resolve as needed
- Experience with facilities management platform (ServiceChannel is preferred) (Corrigo, Fexa, etc.)
- Experience with core trades of HVAC, Roofing, Plumbing, Illuminated Signage, Electrical/Lighting, General Handyman/Carpentry is required
- This position may be remote-friendly for the ideal candidate, provided they can effectively support store facilities across our locations. Prefer a remote candidate in the Central States or could work from a Dallas area office.
Competencies
- Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
- Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.
Boot Barn Benefits & Additional Compensation Opportunities
- Competitive hourly rate.
- Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
- Paid Time Off plan for year-round Boot Barn Partners.**
- Medical, Dental, Vision and Life Insurance.**
- 401(k) plan with generous company matching.
- Flexible schedules and work/life balance.
- Opportunities for growth at every level – we are opening 50+ new stores each year.
**For eligible Boot Barn Partners
PAY RANGE: $25.00 - $31.25/hr*
- compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Standing, walking and squatting less than fifty percent of the work shift.
- Required to lift, move and carry up to 40 pounds.
- Ability to read, count and write to accurately complete all documentation and reports.
- Must be able to see, hear and speak in order to communicate with partners and customers.
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
- The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
- Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.
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