Top 17 Dispatch supervisor Jobs in Denton Tx

Scheduling Supervisor
Culligan Quench —Grapevine, TX
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Dispatch
Biotouch —Dallas, TX
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
11d
Operations Supervisor - CDL (Denton, TX)
Denton County Transportation Authority —Denton, TX
- $55,009 - $85,009 a year
- Full-time
- CDL B
- Background check
- Clean driving record
- Wellness program
- Health insurance
Quick Apply
Operations Supervisor
Texas Johns —Pilot Point, TX
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
National Service Scheduler
Crete United —Frisco, TX
- $26 - $34 an hour
- Mid-level
- 3 years
- HVAC
- Health savings account
- Disability insurance
Quick Apply
9d
10353 - Distribution Center Dispatcher
BARCEL USA LLC —Coppell, TX
- Oracle
- Customer service
- Mid-level
Quick Apply
Dispatcher I
Amrize —Plano, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- Basic math
- Paid parental leave
- Health savings account
12d
Dispatcher
GOFO INC —Lewisville, TX
- $21 - $26 an hour
- English
- Mid-level
- Organizational skills
Quick Apply
Customer Service Representative (CSR)
Henry Investment Group —Flower Mound, TX
- Full-time
- Microsoft Outlook
- Research
- Residential
SCHEDULER (FULL TIME)
Canteen —Carrollton, TX
- $20 an hour
- Urgently hiring
- Background check
- Merchandising
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Quick Apply
9d
CSR/Inside Sales-San Antonio
Texas Johns —Flower Mound, TX
- Full-time
- Microsoft Outlook
- Research
- Residential
Transportation Desk Coord -DU
Carey International —Grapevine, TX
- $16 an hour
- Extended hours
- Writing skills
- High school diploma or GED
- Communication skills
Quick Apply

Discover related jobs

Based on your search for dispatch supervisor jobs.

Supply Chain Shift Manager
Novolex —Justin, TX
BA/BS Degree Preferred in logistics or related field. Conducts distribution and network studies, monitors inventory, and analyzes requirements in order to…
13d
Procurement Manager – Global Logistics and Transportation
Catalyst Brands —Plano, TX
This role is responsible for driving sustainable cost reductions, improving productivity, and enhancing supplier service levels while managing risk across a…
$81,000 - $189,000 a year
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dispatch and Field Supervisor
Caldo Concrete —Columbus, OH
Valid driver’s license required. The position will spend approximately 70% of the time managing dispatch operations and 30% supporting field and driver…
$65,000 - $85,000 a year
Quick Apply
Transportation Supervisor
NFI Industries —Groveport, OH
Bachelor’s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience. Drafts and submits daily end of shift report.
Quick Apply
6d

Show more jobs in cities nearby

I want to receive the latest job alert for dispatch supervisor in denton tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Scheduling Supervisor

Culligan Quench -
Grapevine, TX

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Work from home
Parental leave
Leadership training provided
Vision insurance
401(k) matching
Life insurance

Qualifications

Team member evaluation
Team leadership
Coaching
Customer satisfaction tracking
Workplace dispute resolution
Performance feedback (performance evaluation method)
Incident Escalation
Salesforce Cloud
Mentoring
Sales management systems proficiency
CRM system proficiency
Productivity software
Escalation handling

Full Job Description

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/

About Culligan

There’s nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

Values: 5Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what's right

Consistently deliver exceptional results

Position Summary

The Scheduling Supervisor leads a team of 8–12 Scheduling Representatives, overseeing the daily management of all scheduling activity. This role ensures work orders are scheduled within SLA and routed efficiently to maximize technician productivity.

The Supervisor is accountable for daily operational excellence, consistent coaching and development of their team, and driving measurable improvement in scheduling performance. They partner cross-functionally with Customer Care and our Field Service teams to resolve issues, improve processes, and strengthen overall operational efficiency and service delivery.

WHAT SUCCESS LOOKS LIKE

Within the first 90 days, a successful Supervisor will:

Build rapport and trust with their team through consistent 1:1s, clear expectations, and transparent feedback

Achieve or maintain team KPIs related to scheduling performance, including SLA adherence, missed appointments, and work order management

Identify underperforming markets and develop targeted action plans for improvement

Demonstrate measurable gains in scheduling efficiency and a reduction in service-impacting issues

Reduce escalations by proactively identifying and closing skill gaps within the team

Partner with peers and leadership to contribute to at least one process improvement initiative

Establish a consistent cadence of documented 1:1s to track coaching and development progress

RESPONSIBILITIES

Team Leadership & Development

Supervise, mentor, and develop a team of 8–12 Scheduling Representatives

Deliver regular coaching, review scorecards, conduct performance reviews, and support individual development plans

Act as subject matter expert to support process and system improvements

Participate in special projects as needed to improve customer experience

Balance workload distribution based on volume, capacity, priority work orders, and shifting business priorities

Serve as the first point of escalation for customer and employee issues, ensuring fast and effective resolution

Performance & Quality Management

Track key scheduling KPIs including SLA adherence, missed appointments, and work order aging

Reinforce the daily Scheduler Checklist to drive consistency and enforce SOPs

Identify training needs and process gaps; conduct audits of scheduling quality and accuracy

Participate in FSM/Scheduler daily calls as needed to support market performance

Reinforce accountability through consistent feedback and follow-up

Interpret performance reports to identify trends, coach to gaps, and recognize top performers

Operational Execution

Manage daily administrative functions including attendance tracking, scheduling oversight, and case queue management

Ensure team compliance with company policies, procedures, and applicable regulations

Review and act on missed appointments, aging work orders, and rescheduling trends throughout the day

Ensure schedules are optimized for technician efficiency and meet customer commitments

Proactively flag and communicate operational risks to leadership and cross-functional partners

Process Improvement & Collaboration

Identify opportunities to improve scheduling efficiency, reduce reschedules, and streamline workflows

Support updates to SOPs, routing logic, and scheduling guidelines
Conduct reporting, audits, and operational reviews as needed

REQUIREMENTS

Experience

3+ years of experience in scheduling, logistics, field service coordination, or operations leadership

Demonstrated track record of coaching teams to achieve KPI targets

Experience delivering performance feedback and conducting formal performance conversations
Hybrid work model: Remote work 2 days a week, In King of Prussia, PA or Grapevine, TX office 3 days a week

Skills & Competencies

Strong problem-solving skills with the ability to stay composed and make sound decisions under pressure

Clear and professional communication skills — verbal, written, and one-on-one coaching

Proficiency in Salesforce and Microsoft Office

Ability to interpret performance dashboards and reports to drive data-informed decisions

Skilled in conflict resolution and escalation management for both customer and employee situations

Highly organized, detail-oriented, and accountable — able to manage multiple priorities simultaneously

Experience with, or willingness to adopt, quality monitoring tools and customer satisfaction measurement frameworks

Preferred

Frontline leadership training or certification (e.g., Ken Blanchard, Franklin Covey, or internal programs)

Familiarity with NPS methodology and customer retention practices
Experience with Power BI

What We Offer

Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
Life insurance
Disability
Unlimited Paid Time Away
Parental leave
Additional voluntary benefits
Career progression opportunities
Coaching and professional development

Quench offers competitive salary and benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

Beware of fake job offers falsely claiming affiliation with our company.

We never request banking details or other personally identifiable information during interviews.

Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

Official emails are from our domain. Our approved emails will come from @quenchwater.com.

Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at [email protected].

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quick Apply

Refine Your Search

dispatch supervisor jobs in denton tx

Scheduling Supervisor

Dispatch

Operations Supervisor - CDL (Denton, TX)

Operations Supervisor

National Service Scheduler

10353 - Distribution Center Dispatcher

Dispatcher I

Dispatcher

Customer Service Representative (CSR)

SCHEDULER (FULL TIME)

CSR/Inside Sales-San Antonio

Transportation Desk Coord -DU

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for dispatch supervisor in denton tx

Explore jobs in more locations

What We Offer

Job Seeker Tools

Employer Tools

Browse

Stay Connected