Front Desk Manager
Book Cadillac —Detroit, MI
- $60,000 - $68,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Front Desk Agent
Godfrey Hotel Detroit, Curio Collection by Hilton —Detroit, MI
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Marriott International, Inc —Detroit, MI
- $102,000 - $128,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Front Desk Agent
FORT PONTCHARTRAIN —Detroit, MI
- Overtime
- Computer literacy
- Basic math
- Hotel
- Free parking
- Flexible schedule
Quick Apply
Resident Manager
Marriott International, Inc —Detroit, MI
- $134,000 - $176,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Front Desk Manager (Chaldean Speaking)
Southfield Dentistry —Southfield, MI
- $20 - $30 an hour
- 8 hour shift
- Dental office
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist/Front Desk
Academic Cardiology Associates —Rochester Hls, MI
- From $20 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Office Manager
HealthQuest Physical Therapy —Pontiac, MI
- $17 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Office Manager
Confidential —Troy, MI
- From $20 an hour
- Part-time
- Inventory management
- Customer service
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
Cyclebar Front desk Sales Associate (Troy)
CycleBar of United Fitness —Troy, MI
- Part-time
- Writing skills
- English
- Mid-level
Quick Apply
Dental Practice Manager
Comfort Dental Spa —Plymouth, MI
- $24 - $30 an hour
- 8 hour shift
- Bilingual
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Front desk Sales Associate (Troy)
CycleBar of United Fitness —Troy, MI
- Part-time
- Writing skills
- English
- 1 year
Quick Apply
Front Desk and Sales Associate
Goldfish Swim School —Rochester, MI
- $14 - $18 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
Quick Apply
11d
Workplace Experience Coordinator - Detroit, MI
CBRE —Detroit, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Guest Service Manager - FT
MotorCity Casino Hotel —Detroit, MI
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Front Desk
ProSmile —Taylor, MI
- Full-time
- Dental office
- High school diploma or GED
- Computer skills
- Health savings account
- AD&D insurance
5d
Front Desk Receptionist/Gift Shop
Detroit Yacht Club —Detroit, MI
- $30,000 - $35,000 a year
- Part-time
- Customer service
- Administrative experience
- Organizational skills
Quick Apply
3d
Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Microsoft Word
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Office Manager
Teamsters Local 1038l —Detroit, MI
- $23 - $24 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Medical Receptionist
EPIC Health System LLC —Southfield, MI
- Full-time
- Computer literacy
- Travel
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
8d

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front desk manager jobs near detroit, mi

Front Desk Manager

Book Cadillac
Detroit, MI

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year

Qualifications

Managing teams in a customer support role
Coaching
Managing hospitality teams
Frontline customer support management
Team development
Supervising experience
Mentoring
Leading team collaboration initiatives
Cross-functional team management
Team motivation (leadership skill)

Full Job Description

Front Desk Manager

Are you a hospitality leader who thrives on creating memorable guest experiences while mentoring a high-performing team? The company is seeking a dedicated Front Desk Manager to lead our Front Office operations in Detroit. In this role, you will be the driving force behind exceptional guest service, ensuring every interaction reflects our brand standards while supervising and developing a talented team of front-line associates. They will report to the Director of Front Office.

Job Summary

The Front Desk Manager oversees daily Front Office operations, leading from the lobby to ensure seamless guest experiences. This role serves as Manager on Duty, supervising Bell staff, Front Desk Agents, and Service Express agents while fostering a culture of service excellence and continuous coaching.

Key Responsibilities

Lead daily Front Office operations by actively supporting Front Desk Agents with guest inquiries and service recovery situations
Respond promptly to Manager on Duty calls, resolving guest concerns with professionalism and urgency
Promote positive guest interactions by maintaining a visible, engaged presence in the lobby throughout each shift
Supervise and coordinate the daily activities of Bell staff, Front Desk Agents, and Service Express agents to ensure smooth shift operations
Coach and mentor associates in real time, providing constructive feedback to reinforce brand service standards
Monitor guest satisfaction metrics and implement action plans to address service gaps
Train new team members on front office procedures, systems, and brand expectations
Collaborate with other department leaders to ensure seamless communication and guest service continuity across the property

Required Qualifications

Minimum 2-3 years of experience in a front office or guest services supervisory role within the hospitality industry
Demonstrated experience coaching and developing team members to meet performance and brand standards
Strong verbal and written communication skills
Ability to remain calm and solutions-oriented under pressure, including during high-volume or escalated guest situations
Availability to work varying shifts, including evenings, weekends, and holidays as business needs require
Proven ability to lead and motivate a team in a fast-paced environment

Preferred Qualifications

Prior experience serving as Manager on Duty in a hotel or resort setting
Familiarity with brand-specific service standards and loyalty programs
Experience supervising multiple departments or cross-functional teams (e.g., Bell staff, Service Express)

Technical Skills

Proficiency with property management systems (PMS) such as Lightspeed or similar platforms
Working knowledge of guest service software and reservation systems
Comfortable using phone systems, radios, and other communication tools to coordinate front office activity
Basic proficiency in Microsoft Office (Word, Excel, Outlook)

Application Information

If you are a service-driven leader ready to take the next step in your hospitality career as a Front Desk Manager, we encourage you to apply. This position is based in Detroit, with a salary range of $60,000-$68,000 depending on experience. Join our Front Office team and help us deliver outstanding guest experiences every day.

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Refine Your Search

front desk manager jobs in detroit, mi

Front Desk Manager

Front Desk Agent

Assistant General Manager

Front Desk Agent

Resident Manager

Front Desk Manager (Chaldean Speaking)

Medical Receptionist/Front Desk

Office Manager

Office Manager

Cyclebar Front desk Sales Associate (Troy)

Dental Practice Manager

Front desk Sales Associate (Troy)

Front Desk and Sales Associate

Workplace Experience Coordinator - Detroit, MI

Guest Service Manager - FT

Front Desk

Front Desk Receptionist/Gift Shop

Front Desk Agent - Hotel Indigo Detroit

Office Manager

Medical Receptionist

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