Top 95 Patient representative Jobs in Douglasville Ga

Admissions Coordinator
Serenity Health Group —Kennesaw, GA
- From $40,000 a year
- Weekends as needed
- Background check
- Sales
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative (Medical Receptionist) - West Cobb
Piedmont Urgent Care by Wellstreet —Marietta, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Service Representative
HEALTH EDUCATION ASSESSMENT AND LEADERSHIP INC —Douglasville, GA
- Full-time
- Spanish
- HIPAA
- English
10d
Patient Services Representative-Atlanta
26 Health,Inc —Atlanta, GA
- $20 - $28 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Patient Services Representative (Medical Receptionist) - Dallas
Piedmont Urgent Care by Wellstreet —Dallas, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Patient Access Representative
Emory Healthcare —Atlanta, GA
- $18.90 - $23.03 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Patient Service Representative PRN
OrthoAtlanta —Austell, GA
- PRN
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
4d
Patient Access Representative
PT Solutions Physical Therapy —Atlanta, GA
- $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 1 year
- Paid time off
Quick Apply
2d
Patient Services Representative
OrthoAtlanta —Marietta, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
PRN Patient Access Specialist I - PRN Day Shift (Radiation Oncology)
3710 Paulding Medical Center, Inc. —Hiram, GA
- PRN
- Hospital
- HIPAA
- High school diploma or GED
1d
Front Office Representative - Rheumatology Specialist (Days)
Tanner Health —Villa Rica, GA
- HIPAA
- No experience needed
- High school diploma or GED
Quick Apply
Registration Associate
Children's Healthcare of Atlanta —Atlanta, GA
- Weekends as needed
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
2d
Patient Service Representative
American Health Imaging —Marietta, GA
- Full-time
- Outpatient
- Medical terminology
- Entry level
- Health insurance
- Dental insurance
Quick Apply
19h
Patient Service Representative I
Morehouse School Of Medicine —Atlanta, GA
- Clinic
- Associate's degree
- 2 years
Front Office Representative - Breast Surgery (Days)
Tanner Health —Villa Rica, GA
- Surgery
- HIPAA
- No experience needed
Quick Apply
Registration Associate - PRN
Children's Healthcare of Atlanta —Atlanta, GA
- Part-time
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
Patient Services Representative
MWD Management, LLC dba —Atlanta, GA
- $17 - $20 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Patient Services Specialist
OrthoAtlanta —Atlanta, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
3d
Patient Services Representative
Atlanta Eye Surgery —Atlanta, GA
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- Dental insurance
Quick Apply
8d
Patient Service Representative
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- HIPAA
Quick Apply

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Admissions Coordinator

Serenity Health Group
Kennesaw, GA

Quick Apply

Job Details

Full-time
From $40,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Patient assessment
High school diploma or GED
Behavioral health

Full Job Description

Job Title: Admissions Coordinator

Location: Kennesaw, GA

Compensation: $40,000 Salary + Performance Bonus Structure with Health, Dental, and Vision Benefits

Job Overview

Serenity Health Group in Kennesaw, GA is seeking a dedicated Admissions Coordinator to join our team. The ideal candidate will play a critical role in managing the admissions process for individuals seeking mental health and substance abuse treatment. This position requires a strong understanding of behavioral health treatment admissions and a commitment to providing compassionate support to individuals and families seeking help.

●Position Summary

The Admissions Coordinator serves as the primary point of contact for individuals and families seeking behavioral health treatment at Serenity Health Group. This role is responsible for managing the full admissions cycle — from initial inquiry through confirmed placement — with a trauma-informed, compassionate approach that reflects SHG’s commitment to accessible, high-quality care. The Admissions Coordinator works across both residential (RTWC) and outpatient (NGRC) settings, conducting pre-screenings, completing insurance verification, coordinating clinical and operational transitions, and supporting census goals. This role requires the ability to manage multiple simultaneous inquiries with accuracy, urgency, and empathy.

Essential Duties and Responsibilities

Answer, triage, and return calls from prospective clients, families, referral partners, and treatment professionals in a timely, compassionate manner.
Conduct thorough pre-screening assessments to gather clinical, demographic, and insurance information necessary for placement decisions.
Complete insurance verification and benefits investigations for all major payers, including commercial insurance, Medicaid, and managed care organizations; communicate benefit structures clearly to clients and families.
Coordinate with the Clinical Director and/or nursing staff to determine clinical appropriateness and level of care (LOC) for each inquiry — including residential (RTWC), PHP, IOP, and Evening IOP (NGRC).
Communicate admissions decisions promptly and professionally; coordinate all admission logistics including arrival time, transport, documentation, and first-day orientation preparation.
Maintain accurate, real-time CRM documentation (KIPU or designated system) for all inquiries, contacts, follow-up attempts, and admissions outcomes.
Collaborate daily with clinical, nursing, and operations teams to ensure seamless transitions and consistent client experience from inquiry to admission.
Support census goals by converting qualified inquiries efficiently and escalating complex cases to the Admissions Director as needed.
Provide exceptional service to clients, families, and referral partners, serving as a compassionate representative of SHG’s mission and values.
Maintain compliance with HIPAA, state regulations, and SHG privacy and documentation policies at all times.
Participate in admissions team meetings, training, and performance reviews as required.
Maintain availability to work evenings, nights, and/or weekends as part of the DART admissions coverage schedule.

Qualifications

High school diploma or GED required; Associate’s or Bachelor’s degree in a health-related, social services, or business field preferred.
Minimum 1–2 years of experience in behavioral health, healthcare admissions, or a related customer-facing role preferred.
Working knowledge of behavioral health levels of care (residential, PHP, IOP) and payer authorization processes preferred.
Proficiency with CRM and/or EMR systems; KIPU experience a plus.
Strong verbal and written communication skills with demonstrated ability to de-escalate and support individuals in distress.
Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism.
Knowledge of HIPAA regulations and patient privacy requirements.
Must pass background check and drug screening in accordance with SHG policy.
Must be able to work evenings, nights, and/or weekends as part of the DART coverage rotation.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many years of working knowledge of 12 steps?

Experience:

Sales: 2 years (Preferred)
Behavioral health: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in douglasville ga

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