Top 243 It support specialist Jobs in Dracut, Ma

Dispatch AV/IT Technician
Sky Systems Inc —Burlington, MA
- $30 - $35 an hour
- Part-time
- Mid-level
- Office
- In-person
Quick Apply
8d
IT Service Desk Support Staff - Learn and Earn Program (Multiple Vacancies)
Middlesex Community College —Lowell, MA
- $25 an hour
- Part-time
- Background check
- Classroom
- Computer literacy
7d
Systems Support Specialist
Merrimack Health —Lawrence, MA
- $34.08 an hour
- Full-time
- Hospital
- Mid-level
- 3 years
- Free parking
- Paid time off
IT Specialist (SysAdmin/Network) (IS-2210-11/12/13)
Smithsonian Institution —Burlington, MA
- $84,579 - $156,715 a year
- Full-time
- Mid-level
- IT
IT Technician
Pelham School District —Pelham, NH
- Full-time
- Mid-level
- High school diploma or GED
- Assembly
- AD&D insurance
- Paid holidays
Contract: IT Helpdesk Engineer Level 2
PharmaEssentia U.S.A. —Burlington, MA
- $40 - $50 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
Help Desk Technician
Amphenol Communications Solutions —Nashua, NH
- Office
- Windows
- Entry level
Desktop Support Technician
L3Harris Technologies —Londonderry, NH
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
1d
Support Desk Analyst
Medicus Healthcare Solutions —Windham, NH
- Full-time
- Computer Science
- Inventory management
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Desktop Technician
Wilmington Public Schools —Wilmington, MA
- $52,000 - $55,500 a year
- Full-time
- Google Workspace
- Mid-level
- Public school
IT Specialist
Sauce Labs Inc. —Boston, MA
- $80,000 - $92,000 a year
- On call
- Google Workspace
- Inventory management
- Mid-level
Quick Apply
Associate Technology Consultant Level 1 - MA
iCorps Technologies —Woburn, MA
- $60,000 a year
- Call employer
- Computer science
- Computer Science
- Bachelor's degree
- 401(k)
- Paid time off
IT Site Support Specialist
Haemonetics Corp. —Boston, MA
- $68,200 - $116,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Systems Specialist I
Werfen —Bedford, MA
- $70,000 - $90,000 a year
- Online Application
- English
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Help Desk Technician
Amphenol TCS —Nashua, NH
- Office
- Windows
- Entry level
Quick Apply
Desktop Support Technician
APDerm —Acton, MA
- $53,225.12 - $72,226.49 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
13d
IT Support Technician
VulcanForms Inc. —Devens, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Desktop PC Imaging Technician in Tewksbury, MA
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
- Health insurance
IT/User Support Coordinator
Manchester Housing and Redevelopment Authority —Manchester, NH
- $23.85 - $31.38 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
1d
IT Technician
Flex LTD —Hollis, NH
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Disability insurance
- Health insurance

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Dispatch AV/IT Technician

Sky Systems Inc
Burlington, MA

Quick Apply

Job Details

Part-time
$30 - $35 an hour
8 days ago

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Troubleshooting audio issues
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Collaborative technology platforms
Microsoft Teams
Desktop administration
Hardware diagnostics
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
Video conferencing systems operation
Ticketing system technical support

Full Job Description

Job Title: Dispatch AV/IT Technician
Schedule: Variable, onsite based on dispatch needs

Role Overview
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.

Responsibilities

Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
Manage and track loaner/spare devices using customer-provided systems.
Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
Manage conference room accounts (add/remove users, password resets, ownership updates).
Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
Coordinate with third-party vendors and procurement teams when required.
Support equipment replacement or reset during failures under guidance from central IT.
Ability to work at height when required (ladder/lift).
Maintain communication with onsite/offsite teams to report changes, issues, or updates.
Ensure proper coverage during leaves and follow site operational processes/SOPs.

Must-Haves

2–4 years of experience in IT and AV support.
Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.
Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).
Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).
Ability to perform physical tasks, including lifting equipment and working at height.
Strong communication, customer service, and documentation skills.
Ability to follow SOPs, ticketing processes, and escalation guidelines.

Good-to-Haves

Experience using ITSM tools (ServiceNow, Jira).
Exposure to AV control systems or room management systems.
Basic understanding of AV-over-IP or networked AV environments.
Experience working in enterprise or fast-paced onsite environments.
Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).
Audio Visual Support
Basic understanding of networking and TCPIP
Basic understanding of fiber, copper, network infrastructure
Crestron Fusion
Hardware support
Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)
Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.
Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
CompTI certA A+
OEM Certifications

#SKYSYS123

Job Type: Part-time

Pay: $30.00 - $35.00 per hour

Application Question(s):

This is a dispatch / part time position at Burlington , US and whenever a ticket is raised you would be informed prior 24 hours , you have to go onsite. Are you okay with this working condition?
Which AV systems and room technologies have you supported (Crestron, Extron, Microsoft Teams Rooms, Zoom Rooms, MTR devices), and what common issues have you resolved?

Experience:

AV/IT Technician: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in dracut, ma

Dispatch AV/IT Technician

IT Service Desk Support Staff - Learn and Earn Program (Multiple Vacancies)

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Desktop PC Imaging Technician in Tewksbury, MA

IT/User Support Coordinator

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I want to receive the latest job alert for it support specialist in dracut, ma

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