Top 11827 Shift manager Jobs in Duarte Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager - APARTMENTS
Cannon Management —Azusa, CA
- $22 - $24 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor – Second Shift (2 Openings)
Emerald Technologies —Brea, CA
- $78,000 - $92,000 a year
- Overtime
- Mid-level
- Conflict management
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Healthcare Security Supervisor - Baldwin Park
Blackstone Consulting, Inc —Baldwin Park, CA
- $35.26 an hour
- Full-time
- Customer service
- Military
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Online Order Filling Team Supervisor
Walmart —Duarte, CA
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Supervisor, Food Services (Evenings)
City of Hope —Duarte, CA
- $33.80 - $34.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
Stocking Team Supervisor
Walmart —Duarte, CA
- $22 - $35 an hour
- Overnight shift
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
9d
Fabrication Project Manager
AKJOHNSTON Group —Anaheim, CA
- From $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Technical Production Manager
McNally Enterprises —Buena Park, CA
- $90,000 - $100,000 a year
- Weekends as needed
- Management
- 5 years
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Registered Nurse (RN) Supervisor - NOC Shift!
Anaheim Healthcare Center —Anaheim, CA
- $46 - $48 an hour
- Part-time
- Background check
- Skilled nursing facility
- RN License
- Free parking
- Health savings account
Quick Apply
13d
Product Development Manager
White Bottle, Inc —Stanton, CA
- $100,000 - $120,000 a year
- Full-time
- English
- Office
- 3 years
- Dental insurance
- 401(k)
Quick Apply
Assistant Store Supervisor-Chinese Speaking
Homary.com —Duarte, CA
- $58,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- 401(k)
- Paid time off
Quick Apply
2d
Quality Improvement Manager
Preferred IPA of California, Inc. —Glendale, CA
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Assistant Community Manager LIHTC - Exchange at Gateway
Quality Management Group Inc —El Monte, CA
- $23.90 - $24.90 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
IDD Program Supervisor
OneWell Health Care —Pomona, CA
- $25 - $28 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager / Optician
JINS Eyewear US, Inc. —Arcadia, CA
- $28 - $31 an hour
- Weekends as needed
- Management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Case Manager (Personal Injury)
APEX INJURY ATTORNEYS —Glendale, CA
- $36 - $40 an hour
- 8 hour shift
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Business Development Manager - Aerospace Bolts & Commercial Fasteners
Sierra Pacific Supply Co Inc —Los Angeles County, CA
- $82,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Finish Shop Manager
Quintus —South El Monte, CA
- $25 - $30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
10d

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shift manager jobs near duarte ca

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in duarte ca

Customer Service Operations Supervisor

Assistant Manager - APARTMENTS

Operations Supervisor – Second Shift (2 Openings)

Healthcare Security Supervisor - Baldwin Park

Online Order Filling Team Supervisor

Supervisor, Food Services (Evenings)

Stocking Team Supervisor

Fabrication Project Manager

Rehab Supervisor (Physical Therapist) - Home Health

Technical Production Manager

Registered Nurse (RN) Supervisor - NOC Shift!

Product Development Manager

Assistant Store Supervisor-Chinese Speaking

Quality Improvement Manager

Assistant Community Manager LIHTC - Exchange at Gateway

IDD Program Supervisor

Assistant Store Manager / Optician

Case Manager (Personal Injury)

Business Development Manager - Aerospace Bolts & Commercial Fasteners

Finish Shop Manager

I want to receive the latest job alert for shift manager in duarte ca

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