Top 1258 Customer service/sales representative Jobs in Dupo, Il

Customer Service Rep (Account Manager)
Budnick Converting, Inc. —Columbia, IL
- $20 - $25 an hour
- Online Application
- Customer service
- ERP systems
- Office
- Travel reimbursement
- Profit sharing
Quick Apply
2d
Customer Service Representative
Charlie's Columbia CARSTAR —Columbia, IL
- Mid-level
- Office
- High school diploma or GED
Inside Sales Representative
Hopson Lumber Company —Imperial, MO
- $22.00 - $24.50 an hour
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales
Columbia Quarry Co. —East Saint Louis, IL
- $65,000 - $125,000 a year
- Full-time
- Background check
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
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8d
Business Development Representative
Buildingstars —St. Louis, MO
- $60,000 - $70,000 a year
- Research
- Business development
- Bachelor's degree
- Paid holidays
- Dental insurance
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Sales Representative
Harcros Chemicals Inc —St. Louis, MO
- Full-time
- Marketing
- Basic math
- Mid-level
Field Service Electrician
Blast Cleaning Technologies, Inc. —St. Louis, MO
- $90,000 - $135,000 a year
- Weekends as needed
- Customer service
- 5 years
- Computer literacy
- Health savings account
- Health insurance
1d
Controls Engineer III
Beckwood Press —Fenton, MO
- Full-time
- System design
- Office
- Travel
- AD&D insurance
- Health insurance
Quick Apply
Used Truck Sales Representative
CIT Trucks —Fenton, MO
- $64,000 - $69,000 a year
- Full-time
- Dealership
- Basic math
- DOT physical examination
- Health savings account
- Paid holidays
Outside Sales Representative
Midwest Block & Brick —Waterloo, IL
- $50,000 - $55,000 a year
- Online Application
- Pass drug screening
- Entry level
Quick Apply
Relationship Banker - Personal Banker/Universal Banker Experience Preferred
First Bank-MO —O'Fallon, IL
- $19 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Siding Sales Representative
Home Perfect Exteriors, LLC —Chesterfield, MO
- $1,000 a week
- Weekends as needed
- Mid-level
- Business development
- Driver's License
- Paid training
- Paid time off
Quick Apply
Independent Sales Representative - Performance Based Compensation
G & J Marketing and Sales —St. Louis, MO
- $125,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Sales
- Mid-level
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Licensed Personal Lines Account Manager
MGI Risk Advisors —St. Louis, MO
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Outside Sales Representative
Empire Today —St. Louis, MO
- $50,000 - $100,000 a year
- Weekends as needed
- Driver's License
- Driving
- Entry level
- Paid training
- Health insurance
Quick Apply
Territory Sales Representative
Socket Telecom LLC —St. Louis, MO
- Full-time
- Clean driving record
- Ability to walk for extended periods
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Engineer - Midwest Region
Ipsen International Inc —Illinois
- Full-time
- Marketing
- Word processing
- Mid-level
Service Technician-CDL
Loram Maintenance of Way —St. Louis, MO
- Background check
- DOT physical examination
- Mid-level
Personal Banker (Universal Teller/ Banking Associate)
First Bank-MO —Ellisville, MO
- $16.50 - $21.00 an hour
- Full-time
- Hospitality
- Office
- High school diploma or GED
Commercial Sales Executive
i3 Broadband —St. Louis, MO
- $70,000 - $110,000 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Health savings account
4d

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Customer Service Rep (Account Manager)

Budnick Converting, Inc. -
Columbia, IL

Quick Apply

Job Details

Full-time
$20 - $25 an hour
2 days ago

Benefits

Travel reimbursement
Profit sharing
Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Multitasking
Customer returns handling
Customer service
Copy machines
ERP systems
High school diploma or GED
Math
Epicor ERP
Organizational skills
Computer skills

Full Job Description

Budnick Converting, Inc., headquartered in Columbia, IL (in the St. Louis, MO metropolitan area), is a privately held and female owned corporation. Budnick’s primary focus is specialty converting of adhesive coated tapes and foams. Budnick remains on the leading edge of adhesive tape converting technology; currently utilizing over 70 die-cutting, slitting, laminating, printing (including flexographic printing), label making and spooling machines to convert materials into labor saving customized parts. For more information on Budnick, please visit our website at www.budnick.com.

POSITION PURPOSE: Customers are our 1st priority. Assist customers in a prompt, friendly, efficient and accurate manner that builds customer loyalty and confidence to ensure their repeat business. Work in conjunction with sales representatives, estimators, purchasing and production to ensure that customers’ needs are handled all the way through the life cycle of an order. In addition to responding to incoming requests, this role proactively contacts existing customers to build relationships, check in on their needs, and ensure they are receiving value from our products and services.

QUANTITATIVE DATA: Must be able to remain in a stationary sitting/standing position for 75% of the time working from a cubical office environment. Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc., Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. This position requires frequent communication with customers and other employees; must be able to exchange accurate information in these situations.

ESSENTIAL FUNCTIONS:

Answer telephone calls (3rd ring or before) and emails (before the end of the day) from new and current customers, sales reps. and vendors in a courteous and professional manner. Respond as soon as possible to customer inquiries within 24 hours of last communication to customer; unless advised the response would be longer. Document and log relevant customer information in the call log for tracking purposes.
Enter orders, answer questions, resolve problems, follow-up to ensure promised deliveries are made and advise customers of availability, price and delivery schedules. Contact customer and/or sales rep. regarding any complication with an order (stock outages, back-orders, delayed delivery, etc.)
Work with sales representative(s) and estimators regarding customer business, new opportunities, follow-ups on quotes and orders, and managing business as a team. Support all team members, covering for each other as needed to help take care of the customer. Be the point person for team meetings.
Proactively contact existing customers to follow up, check on their needs and identify opportunities to improve their experience.
Provide basic quotes out of the system or gather information from the customer and/or sales representatives for estimators to create quotes.
Proactively work with all departments to solve problems encountered by the customer (credit hold, miss-shipped product, vendor expedites, damages, defective products, etc.)
Process requests for credit and/or pick up for return of product.
Review the open order dashboard, monitor, make notes and adjust open orders at least 3 times per week.
Work with vendors to gain an understanding of new and existing products and current promotions.
Request samples from manufacturers as needed to ensure that chosen production methods are applicable.
Perform duties safely and maintain high level of safety awareness.

OTHER RESPONSIBILITIES:

Assist in the development of long-term strategies & help implement the plan(s) developed. Communicate ideas and accomplishments to the Customer Service Manager.
Assist in the training of new department employees.
Alert Team Point Person to conditions that create delays or affect quality of production work in a timely manner, assisting in adjustments and changes needed to meet established deadlines.
Follow operation standards and all department policies and company directives and assist with other projects and tasks as required by management.

KEY QUALIFICATIONS:

Skills: Excellent interpersonal and communications skills required. Good organizational and problem-solving skills a must. Should have a working competency with all office equipment. Good mathematical aptitude.

Ability: Conduct business in a professional, positive and courteous manner. Listen effectively, respond clearly, write legibly and read a variety of written orders/instructions. Work cooperatively with a variety of individuals. Adapt to interruptions, changes, emergencies, repetition and pressure without losing effectiveness and composure. Quickly grasp new concepts, approaches or systems. Employ resourcefulness when problem solving to meet customer needs.

Education: High School diploma or equivalent. Course work related to general business, customer service or industry specific topics desired.

Experience: 2 plus years of customer service experience preferred.

Hours: 8:00am – 4:30pm (in-office position)

FLSA Class: Non-Exempt

Reports To: Customer Service Manager

Salary: $20-$25/hr., paid bi-weekly, depending on experience. Eligible for KPI based bonus.

BENEFITS: We offer a full-benefit package including the following benefits that are paid 100% by the company: vacation, holidays, $25,000 in life insurance and short-term and long-term disability benefits. We also offer medical (premium cost shared with the company – we pay 99% of premiums for employee basic plan), dental & vision insurance. Insurance benefits start on the 1st of the month after 60 days of employment. 401K retirement plan with a company match of 25% of the 1st 6% the employee contributes (match starts bi-annually after 1 year of employment). Reimbursement of travel expenses that includes meals, flights, rental cars, gas and hotels. Profit sharing starts after an employee has been with the company for 3 full years.

Our work environment includes:

Modern office setting
Casual work attire
Regular social events
Relaxed atmosphere
On-the-job training
On-site work out equipment
Safe work environment

Interested Candidates should apply on-line at www.budnick.com, under About Us - Careers.

Equal Opportunity Employer

THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS CLASSIFICATION. THEY ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL JOB DUTIES PERFORMED BY THE PERSONNEL SO CLASSIFIED.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service/sales representative jobs in dupo, il

Customer Service Rep (Account Manager)

Customer Service Representative

Inside Sales Representative

Sales

Business Development Representative

Sales Representative

Field Service Electrician

Controls Engineer III

Used Truck Sales Representative

Outside Sales Representative

Relationship Banker - Personal Banker/Universal Banker Experience Preferred

Siding Sales Representative

Independent Sales Representative - Performance Based Compensation

Licensed Personal Lines Account Manager

Outside Sales Representative

Territory Sales Representative

Regional Sales Engineer - Midwest Region

Service Technician-CDL

Personal Banker (Universal Teller/ Banking Associate)

Commercial Sales Executive

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