Top 508 Customer success director Jobs in Durham, Nc

Director of Operations
First Watch Restaurants, Inc. —Durham, NC
- Full-time
- Marketing
- 5 years
- Driver's License
Director - Implementation Support & Change Management
UNC Health —Morrisville, NC
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Analysis skills
8d
Director, Strategy and Execution
Lenovo —Morrisville, NC
- Full-time
- 11+ years
- Office
- Senior level
ISO Ecosystem Transformation Director
Lenovo —Morrisville, NC
- Full-time
- Hybrid work
- Marketing
- Office
- Bachelor's degree
- Opportunities for advancement
8d
Lead Director, Head of Product Execution
CVS Health —Raleigh, NC
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
8d
Lead Director, Commercial Member Experience
CVS Health —Raleigh, NC
- $100,000 - $231,540 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Organizational skills
- Fair chance
- Health insurance
- Dental insurance
7d
Director of Finance and Administration
University of North Carolina at Chapel Hill —Chapel Hill, NC
- Full-time
- Customer service
- 5 years
- System design
- Health insurance
- Retirement plan
14d
Director, Business Solutions
Clinisys —Morrisville, NC
- $150,000 - $180,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- 401(k)
Director, Customer Implementations
3E —Raleigh, NC
- $150,000 - $165,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Disability insurance
- Health insurance
Quick Apply
9d
Director of Multifamily Marketing (Newport News, VA/Raleigh, NC)
Drucker and Falk LLC —Raleigh, NC
- $145,000 - $165,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Marketing
Global Consumer Director
Bavarian Nordic —Durham, NC
- $200,000 - $250,000 a year
- Full-time
- Remote
- Bachelor of Science
- English
- Senior level
8d
Director, Remote Research Clinicians
IQVIA —Durham, NC
- $125,900 - $350,900 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Senior level
- Work from home
Director, Learning & Development
Mercalis —Morrisville, NC
- $50,000 - $300,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Bachelor's degree
- Health savings account
- AD&D insurance
Director, Strategy & Planning
Cisco Systems —Research Triangle Park, NC
- $200,600 - $364,400 a year
- Full-time
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Paid holidays
Director, NA Business Management
Lenovo —Morrisville, NC
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
Director of Strategic Initiatives & Product Management – Growth Analytics
CVS Health —Raleigh, NC
- $144,200 - $288,400 a year
- Full-time
- Finance
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Enterprise Regional Director - South East
NetApp —Morrisville, NC
- $368,900 - $477,400 a year
- Full-time
- 11+ years
- Travel
- Recruiting
- Employee stock purchase plan
- Health insurance
9d
Community Director - Lofts at Southside
Bedrock Property Management —Durham, NC
- Travel
- Mentoring
- Computer skills
Quick Apply
2d
Sr. Director - NC Warehouse Operations
KBI Biopharma —Durham, NC
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
8d
Lead Director, Commercial Product Innovation
CVS Health —Raleigh, NC
- $100,000 - $231,540 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- Fair chance
- Health insurance
- Dental insurance
7d

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Director of Operations

First Watch Restaurants, Inc. -
Durham, NC

Apply Now

Job Details

Full-time

Qualifications

Hospitality industry recruitment experience
Sales management
Marketing
5 years
Coaching
Bachelor's degree in business
Workplace dispute resolution
Performance feedback (performance evaluation method)
Talent development
Leadership development
Achieving annual sales growth
Bachelor's degree in marketing
Team development
Developing staff training programs as a food service manager
Driver's License
Bachelor's degree
Hospitality industry experience
Food and beverage industry expertise
Employee relations management
Employee grievances
Conducting staff training sessions as a store manager
Business operations
Customer service management
Restaurant cost management
Managing food service teams
Senior level
Business
Managing hospitality operations budgets
Restaurant marketing
Leadership

Full Job Description

Overview:

The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO’s primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees).

Responsibilities:

Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations
Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations
Follows up on training of MIT's/CAFE’s and hourly employees. Works closely with the Training General Manager to monitor progress
Ensures development of Operations Managers within compliance of the FW management development programs
Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch
Ensures the maintenance of a safe and harassment free workplace in all restaurants
Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts
Develops for prior approval and then meets or exceeds the area’s budget, including capital investments, General and Administrative expenses
Promotes First Watch outside the restaurant

Qualifications:

Bachelor’s degree or equivalent – concentration in food & beverage, business, marketing or management is preferred
Five to seven years of progressive leadership experience in multi unit restaurant industry operations
Proven track record of achieving results and building & maintaining successful teams
Passion for providing excellent service and quality
Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success
Extensive knowledge of the principles, procedures, and best practices in the industry
Ability to work well under pressure in a fast paced, dynamic environment
Valid driver's license and ability to travel frequently within assigned market

Who We Are:

First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its “Follow the Sun” culinary philosophy, First Watch's chef-driven menu rotates multiple times per year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid’s meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities – raising approximately $2.3 million to date. A recipient of many “Best Breakfast” and “Best Brunch” awards, First Watch was voted #1 Best Breakfast by Newsweek’s Readers’ Choice Awards 2025, and also named 2025 and 2024’s #1 Most Loved Workplace® in America by the Best Practice Institute – an accolade most recently featured in The Wall Street Journal – after appearing on the list in 2022 and 2023, as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 660 restaurants in 33 states. For more information, visit www.firstwatch.com.

First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply Now

Refine Your Search

customer success director jobs in durham, nc

Director of Operations

Director - Implementation Support & Change Management

Director, Strategy and Execution

ISO Ecosystem Transformation Director

Lead Director, Head of Product Execution

Lead Director, Commercial Member Experience

Director of Finance and Administration

Director, Business Solutions

Director, Customer Implementations

Director of Multifamily Marketing (Newport News, VA/Raleigh, NC)

Global Consumer Director

Director, Remote Research Clinicians

Director, Learning & Development

Director, Strategy & Planning

Director, NA Business Management

Director of Strategic Initiatives & Product Management – Growth Analytics

Enterprise Regional Director - South East

Community Director - Lofts at Southside

Sr. Director - NC Warehouse Operations

Lead Director, Commercial Product Innovation

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