Top 746 Client program manager Jobs in Edmond, Ok

Client Navigator
A Chance to Change —Oklahoma City, OK
- $19 - $21 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
4d
Community Disaster Program Manager
American Red Cross —Oklahoma City, OK
- Weekends as needed
- Microsoft Outlook
- Public speaking
- Mid-level
- Paid holidays
- Health insurance
Business Development Manager (Outside Sales)
Tube Supply —Moore, OK
- Weekends as needed
- Sales
- Business development
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Bilingual - Sales and Merchandising Representative (OKC & Tulsa)
High Point Sales and Marketing LLC —Oklahoma City, OK
- $55,000 - $62,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Marketing
- Health insurance
- 401(k)
Quick Apply
Principal-in-Charge/Vice President - Public Works
Huitt-Zollars —Oklahoma City, OK
- Full-time
- Bachelor of Science
- Research
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Salon Manager (Ok)
SmartStyle Hair Salon —Mustang, OK
- Weekends as needed
- Barbering License
- Cosmetology License
- Management
- Health insurance
Quick Apply
Commercial Lines Assistant Account Manager
INSURICA, Inc. —Oklahoma City, OK
- $47,000 - $60,000 a year
- Full-time
- Word processing
- Computer literacy
- Writing skills
12d
Commercial Cleaning Manager - Healthcare Facilities
Forty-First —Oklahoma City, OK
- Overnight shift
- Bilingual
- Background check
- Hospital
Quick Apply
Commercial Lines Account Executive
INSURICA, Inc. —Oklahoma City, OK
- $72,539 - $125,990 a year
- Full-time
- Writing skills
- Office
- Bachelor's degree
Registered Nurse (RN)
South Coast Behavioral Health LLC —Oklahoma City, OK
- From $38 an hour
- Full-time
- CPR Certification
- Nursing
- Vital signs
- Health savings account
- Health insurance
Quick Apply
3d
Commercial Lines Senior Account Manager
INSURICA, Inc. —Oklahoma City, OK
- $63,642 - $108,262 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Sales Manager
Dignity Memorial —Oklahoma City, OK
- $60,000 - $200,000 a year
- Weekends as needed
- CRM software
- Clean driving record
- Sales
- Health savings account
- AD&D insurance
Quick Apply
Commercial Lines Account Manager
INSURICA, Inc. —Oklahoma City, OK
- $54,191 - $84,893 a year
- Full-time
- Writing skills
- Mid-level
- Office
Regional Commercial Manager
Tube Supply —Moore, OK
- Full-time
- Bachelor of Science
- 11+ years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Executive Operations Manager
Landscapes USA —Oklahoma City, OK
- Full-time
- Office
- Driver's License
- In-person
- Paid holidays
- Health insurance
Quick Apply
Employee Benefits Account Executive
INSURICA, Inc. —Oklahoma City, OK
- $80,000 - $110,000 a year
- Full-time
- Writing skills
- Office
- Bachelor's degree
Senior Superintendent
Nabholz Construction Services —Oklahoma City, OK
- From $150,000 a year
- Full-time
- Background check
- Civil engineering
- Construction site
- Wellness program
- Paid parental leave
Quick Apply
11d
Sales Assistant
Brewer Carpet One —Oklahoma City, OK
- $15 - $16 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Health savings account
- Health insurance
Quick Apply
Project Superintendent
Nabholz Construction Services —Oklahoma City, OK
- $100,000 - $145,000 a year
- Full-time
- Background check
- Civil engineering
- Construction site
- Wellness program
- Health savings account
Quick Apply
11d
Commercial Lines Producer
INSURICA, Inc. —Oklahoma City, OK
- $60,000 - $100,000 a year
- Full-time
- Writing skills
- Mid-level
- Office

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Client Navigator

A Chance to Change -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
$19 - $21 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Loan forgiveness
Life insurance
Retirement plan

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Microsoft Outlook
EHR systems
Employee relationship building
Microsoft Office
High school diploma or GED
EMR/EHR
Customer relationship management
Organizational skills
Document management
Communication skills

Full Job Description

A Chance to Change (ACTC) is a nonprofit agency providing mental health and addiction recovery services.

Our mission:
Facing Mental Health and Addiction & Trauma, Creating Solutions, Celebrating Recovery.

Our vision:
A world that embraces mental health care as necessary and accessible for everyone.

Our Values:
Acceptance: Change begins with acceptance.
Courage: Change requires courage.
Transformation: Change is a journey.
Community: Change happens together.

Our treatment philosophy:
ACTC supports recovery of mental health disorders and substance use disorders as a process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential. ACTC views substance use disorders as a disease of the brain and as a treatable illness.

ACTC also understands people living with mental, substance use or co-occurring conditions can increase social connections greatly when they have access to recovery-oriented services and establish positive relationships with family and friends. Family involvement in treatment aids in healing family relationships; it also provides the support needed to improve the family's chance of successful recovery. ACTC is committed to providing quality wrap-around services for the entire family unit and support system. We understand that recovery requires ongoing support, and the agency refers to support groups such as Alcoholics Anonymous, Al-Anon, Celebrate Recovery and others.

ACTC strives to provide quality, stellar and forward thinking care to all clients. The agency is proud to hold current certifications from ODMHSAS.

The Client Navigator position:

The Client Navigator (CN) serves as a primary point of contact for new clients and visitors at A Chance to Change (ACTC), working closely with the Client Care Specialist (CCS) in a fast-paced reception environment. This role is responsible for guiding clients through the intake process, including EMR portal registration, completion of required paperwork, waitlist management, and ensures verification of payment sources occurs prior to scheduling.

The CN collaborates with the Clinical Director (CD) to schedule first time appointments and evaluate clients for appropriate program placement while maintaining ongoing communication with clients while they await their first appointment. Through effective coordination and client support, the CN helps ensure a smooth and efficient client onboarding experience.

Essential Duties and Responsibilities

1. Serve as one of the first points of contact for clients, visitors, and callers by providing consistent, professional and welcoming customer service.

2. Greet clients upon arrival, verify client and insurance information, collect necessary payments, and ensure paperwork is completed.

3. Answer incoming calls promptly, return voicemails daily, check the agency email account throughout the day and follow agency protocols.

4. Communicate with clients who have attempted to initiate first time services or reengage with services and meet their needs.

5. Responsible for scheduling initial assessments and one time assessments (OTA) for all first time and re-engagement clients.

6. Maintains client wait list, coordinate scheduling first time appointments around therapist and client’s availability.

7. Explore, identify and verify appropriate client pay source and program and manage new client referrals.

8. Prepare and maintain updated client intake paperwork and ensure clients are educated regarding appropriate program requirements.

9. Maintain organization and stocking of the client reception area including keeping the water, coffee, creamer, sugar and pretzels stocked for client use. The CCS supports the CN with this task as needed.

10. Attend monthly All Staff meetings and other trainings or meetings as assigned.

11. Collaborate with clinical team to deliver services and meet client care needs.

12. Keep accurate notes and client documentation according to agency standards.

13. Protect organization and patient privacy & confidentiality according to agency guidelines and HIPAA.

14. Provide support to CCS or HR Business Manager when needed.

15. Other responsibilities and duties as assigned.

Personal Characteristics:

Person of exemplary character who is deeply committed to the agency mission
Ability to excel in a dynamic work setting with multiple duties
Able to establish and maintain effective internal and external working relationships
Set priorities, develop a work schedule, and monitor progress towards goals, and track details
Think critically, analyze situations, develop an appropriate plan of action and problem solve accordingly
Ability to work independently with minimal supervision and as a member of a team, but willing to consult with direct supervisor or Clinical Director as needed.
Attention to detail; committed to quality and to satisfaction of clients, volunteers, and staff
Able to organize and manage complex tasks to achieve desired outcomes
Friendly, compassionate, outgoing personality – ability to work well with all people

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Schedule:

Monday 12:00pm - 8:00pm
Tuesday 12:00pm - 8:00pm
Wednesday 12:00pm - 8:00pm
Thursday 12:00pm - 8:00pm
Friday 12:00pm - 5:00pm

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Loan forgiveness
Paid time off
Retirement plan
Vision insurance

Education:

High school or equivalent (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client program manager jobs in edmond, ok

Client Navigator

Community Disaster Program Manager

Business Development Manager (Outside Sales)

Bilingual - Sales and Merchandising Representative (OKC & Tulsa)

Principal-in-Charge/Vice President - Public Works

Salon Manager (Ok)

Commercial Lines Assistant Account Manager

Commercial Cleaning Manager - Healthcare Facilities

Commercial Lines Account Executive

Registered Nurse (RN)

Commercial Lines Senior Account Manager

Sales Manager

Commercial Lines Account Manager

Regional Commercial Manager

Executive Operations Manager

Employee Benefits Account Executive

Senior Superintendent

Sales Assistant

Project Superintendent

Commercial Lines Producer

I want to receive the latest job alert for client program manager in edmond, ok

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