Top 14 Service desk support Jobs in El Paso, Tx

Full-Time IT Support Specialist - El Paso
General Dynamics Information Technology —El Paso, TX
- $22.97 - $31.07 an hour
- Full-time
- Hybrid work
- Office
- Windows
- High school diploma or GED
Technical Support Specialist
City of Sunland Park —Sunland Park, NM
- $26.76 - $28.90 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
8d
Talent Service Specialist - TCOE
ADP —El Paso, TX
- $21.92 - $40.87 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Disability insurance
4d
Tier 1 Help Desk Technician - El Paso TX
SteerBridge —El Paso, TX
- $33,000 - $33,600 a year
- Background check
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Support Services Specialist II
City of El Paso, TX —El Paso, TX
- $58,204.85 - $72,756.06 a year
- Contract
- Background check
- Mid-level
- Computer networking
Information Technology Specialist
GCX Healthcare Solutions —El Paso, TX
- Weekends as needed
- Word processing
- Mid-level
- Communication skills
Quick Apply
IT Field Support Technician - El paso
CEC FACILITIES LLC —El Paso, TX
- 8 hour shift
- Clean driving record
- Computer Science
- Construction site
Quick Apply
9d
IT Support Specialist
C&R Distributing —El Paso, TX
- $50,000 - $60,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
21h
Remote IT Technician
RemoteOver.com —El Paso, TX
- $14 - $20 an hour
- Temporary
- Remote
- Background check
- Computer science
- Azure
- Paid training
Quick Apply
3d

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Full-Time IT Support Specialist - El Paso
General Dynamics Information Technology —El Paso, TX
Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information.
$22.97 - $31.07 an hour
Technical Support Specialist
City of Sunland Park —Sunland Park, NM
Degree in Computer Science, Information Technology, or a related field (or 2 years of equivalent experience). Create and maintain Standard Operating Procedures…
$26.76 - $28.90 an hour
Quick Apply
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Full-Time IT Support Specialist - El Paso

General Dynamics Information Technology -
El Paso, TX

Apply Now

Job Details

Full-time
$22.97 - $31.07 an hour

Qualifications

High school diploma or GED
Client interaction via phone calls

Full Job Description

Clearance Level

None

REQ#: RQ220639

Public Trust: Other

Requisition Type: Pipeline

Your Impact

Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.

Job Description

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Full-Time IT Support Specialist joining our rapidly growing team of help desk professionals in El Paso, TX.

At GDIT, people are our differentiator. As a Full-TIME IT SUPPORT SPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS).

A typical day will include:

Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information
Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved
Utilizing troubleshooting techniques to resolve hardware, software, and network issues
Documenting incident status and solutions in incident database tools
Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records

REQUIRED QUALIFICATIONS:

High school diploma or G.E.D.
One (1) or more years of customer service or other telephone experience
Texas residency living within a 60-mile radius of our El Paso facility
Must be able and willing to work any full-time shift
Ability and willingness to work and train onsite as required
Must be eligible to obtain a public trust clearance
Access to high speed wired internet connection
Access to a quiet work environment free from distractions

PREFERRED QUALIFICATIONS:

Associate's degree or equivalent in a related field of study
Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
Previous experience working with a contact center management database
Previous experience working with a ticketing system

WHAT GDIT CAN OFFER YOU:

Competitive pay plus benefits
A hybrid work environment with opportunities to work from the comfort of your own home
An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure

GDIT CAREERS

Opportunity Owned

#VAESDEG

#TSSCE

#VAESDEG

#TSSCE

#MilitaryHiring

#HiringVeterans

#MilitarySpouseEmployment

#HireOurHeroes

Work Requirements

Years of Experience

1 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Salary and Benefit Information

The likely hourly rate for this position is between $22.97 - $31.07. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

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service desk support jobs in el paso, tx

Full-Time IT Support Specialist - El Paso

Technical Support Specialist

Talent Service Specialist - TCOE

Tier 1 Help Desk Technician - El Paso TX

Support Services Specialist II

Information Technology Specialist

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