Top 152 technical support engineer Jobs in el paso, tx

Hardware & Firmware Engineer
Wiwynn Technology Corporation —Socorro, TX
- From $62,100 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
14d
BUSINESS PROCESS ENGINEER
GCC —El Paso, TX
- $85,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- Disability insurance
- Health insurance
Quick Apply
1d
Account Executive
Burnett Specialists —El Paso, TX
- $40,000 - $60,000 a year
- Mid-level
- 3 years
- Driver's License
- Travel reimbursement
Quick Apply
Network Engineer, Operations & Support
Meta —El Paso, TX
- $106,995 - $159,000 a year
- Computer science
- Computer Science
- Mid-level
Systems Administrator (MSP)
Makios Technology —El Paso, TX
- $62,400 - $83,200 a year
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Network Engineer, Deployment & Support
Meta —El Paso, TX
- $135,000 - $191,000 a year
- On call
- 6 years
- Travel
- Fair chance
Field Sales Engineer - GEO (Geomembrane)
Leister Technologies LLC —Texas
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Analysis skills
- Product management
- Health savings account
- Disability insurance
Quick Apply
5d
Senior Cloud Engineer
Leidos —Texas
- $131,300 - $237,350 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- Computer Science
High Voltage Electrical Engineer
Hunt, Guillot & Associates, LLC —Texas
- Contract
- System design
- Senior level
- Electrical Engineering
Quick Apply
Manager, Workday Engineering (Integrations)
Insperity —Texas
- $127,200 - $144,875 a year
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
- Health insurance
- Dental insurance
Distribution Engineering Supervisor
Leidos —Texas
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Flexible schedule
Civil Engineer Associate
City of El Paso, TX —El Paso, TX
- $60,532.99 - $75,666.24 a year
- Construction site
- Mid-level
- Human resources
Transportation Engineer I or II - Design - El Paso
Texas Department of Transportation —El Paso, TX
- $65,104 - $114,099 a year
- Full-time
- Management
- Engineering
- Pass drug screening
- Wellness program
- Paid holidays
6d
Systems Administrator
Yulista Holdings —Fort Bliss, TX
- Full-time
- Computer Science
- Research
- 3 years
Operational Technology (OT) Engineer
BD —El Paso, TX
- Spanish
- Computer Science
- 5 years
Lead Robotics Data Engineer
Voxelmaps —El Paso, TX
- $110,000 - $130,000 a year
- Full-time
- Computer Science
- Office
- Travel
Quick Apply
Network Engineer, Foundation & Support
Meta —El Paso, TX
- $162,000 - $227,000 a year
- Computer science
- Computer Science
- Construction site
Data Engineer-Architecture
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $83,269 - $124,903 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
13d
Associate Field Service Representative (Fort Bliss)
SRC, Inc —El Paso, TX
- $63,000 - $71,000 a year
- Military
- Computer literacy
- Ability to lift 50 pounds
- Paid time off
FIELD APPLICATION ENGINEER I
TE Connectivity —El Paso, TX
- $69,100 - $103,600 a year
- Remote
- Spanish
- Up to 50% travel
- English
- Employee stock purchase plan
- Disability insurance

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technical support engineer jobs near el paso, tx

Hardware & Firmware Engineer

Wiwynn Technology Corporation -
Socorro, TX

Quick Apply

Job Details

Full-time
From $62,100 a year
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

New product introduction
Feature validation testing
Teamwork
CISSP
Firmware
Manufacturing facility
Bachelor's degree
Attention to detail
Computer hardware
Problem-solving
IT
Regression testing
Linux

Full Job Description

The Server Hardware & Firmware Engineer supports the development, validation, and sustaining of server hardware and firmware for Wiwynn’s IT server manufacturing operations. This role focuses on hands-on execution: debugging hardware/firmware issues, supporting prototype and production builds, and working cross-functionally with manufacturing, quality, NPI, and global engineering teams to ensure stable, repeatable, and compliant product performance.

Key Responsibilities:

Hardware/Firmware Debug & Sustaining

Support root cause analysis of hardware and firmware issues identified during EVT/DVT/PVT builds and production.
Assist with troubleshooting server components (motherboards, CPUs, memory, storage, power, NICs, firmware/BIOS/BMC).
Collect logs and evidence, reproduce issues, and document findings for escalation and corrective action.
Support failure analysis and implement verification steps to confirm fixes.

Validation & Testing Support

Execute validation plans for hardware/firmware changes and releases under guidance from senior engineers.
Support functional testing, regression testing, and basic performance checks.
Document test results, defects, and validation evidence required for audit/customer readiness.

NPI & Manufacturing Support

Support NPI builds by assisting with line readiness, process adherence, and technical support during pilot runs.
Partner with Manufacturing Engineering, Quality, and Production teams to address build issues and improve repeatability.
Assist in creating/updating work instructions, troubleshooting guides, and training materials for production support.

Change Control & Documentation

Support engineering change implementation (ECR/ECO process) by validating changes and ensuring documentation is updated.
Maintain accurate records of issues, actions, and outcomes in internal tracking systems.
Ensure required documentation is complete for internal/external audits.

Cross-Functional Collaboration

Communicate clearly with global engineering teams, suppliers, and internal stakeholders.
Participate in issue review meetings and provide status updates on assigned tasks.
Support continuous improvement efforts related to product stability, test coverage, and manufacturing yield.

Education/Experience

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field preferred.
2–5 years of experience in server hardware, firmware, validation, NPI, or manufacturing engineering support preferred (internship or co-op experience acceptable).
Experience in a manufacturing or high-volume electronics environment is a plus.

Skills

Basic understanding of server hardware architecture and common components.
Familiarity with firmware concepts (BIOS, BMC, CPLD, drivers) and troubleshooting methodology.
Ability to analyze logs and test results; strong problem-solving skills.
Comfortable working with tools such as Linux/Windows command line, log collection utilities, and ticket/defect tracking systems.
Strong documentation skills and attention to detail.
Ability to work under pressure during builds and production escalations.
Good communication skills and ability to collaborate across teams.

Work Environment

Combination of office, lab, and manufacturing support environment.
May require presence on production floor during builds, issue containment, and validations.
Occasional support outside normal hours during critical events (pilot builds, customer escalations).

Physical Demands

Ability to sit, stand, and walk for extended periods between lab and production areas.
Ability to lift and move up to 30 lbs. (servers, test equipment) as needed.
Ability to work around electronic equipment using required PPE and ESD controls.

ADA / Reasonable Accommodation Statement

Wiwynn is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Applicants or employees who require accommodation should notify Human Resources.

Equal Employment Opportunity (EEO) Statement

Wiwynn is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to creating an inclusive and diverse workplace.

Disclaimer

This document describes the position currently available and does not constitute an employment contract. Wiwynn reserves the right to modify job duties or responsibilities at any time. The description outlines the general nature of the work and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.

Pay: From $62,100.00 per year

Benefits:

401(k)
401(k) 5% Match
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What are your salary expectations/requirements?
Are you authorized to work in the United States without sponsorship?

Education:

Bachelor's (Required)

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support engineer jobs in el paso, tx

Hardware & Firmware Engineer

BUSINESS PROCESS ENGINEER

Account Executive

Network Engineer, Operations & Support

Systems Administrator (MSP)

Network Engineer, Deployment & Support

Field Sales Engineer - GEO (Geomembrane)

Senior Cloud Engineer

High Voltage Electrical Engineer

Manager, Workday Engineering (Integrations)

Distribution Engineering Supervisor

Civil Engineer Associate

Transportation Engineer I or II - Design - El Paso

Systems Administrator

Operational Technology (OT) Engineer

Lead Robotics Data Engineer

Network Engineer, Foundation & Support

Data Engineer-Architecture

Associate Field Service Representative (Fort Bliss)

FIELD APPLICATION ENGINEER I

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