Top 200 Technical support engineer Jobs in El Paso, Tx

Help Desk Engineer
Brown Jordan —El Paso, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Azure
- English
- Health savings account
- Health insurance
Quick Apply
Entry-Level Electrical Designer
Moreno Cardenas Inc. —El Paso, TX
- $55,000 - $85,000 a year
- Full-time
- Engineering
- Office
- High school diploma or GED
- Health insurance
- Retirement plan
Quick Apply
3d
Test Engineer
Wiwynn International Corporation —El Paso, TX
- From $62,100 a year
- Full-time
- Spanish
- Computer science
- Computer Science
Quick Apply
Industrial Engineer
ExpressPoint —El Paso, TX
- Extended hours
- 5 years
- Engineering
- Office
- Paid holidays
- Disability insurance
Product Engineer
Cardinal Health —El Paso, TX
- $48,500 - $69,300 a year
- Research
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health savings account
Network Engineer, Operations & Support
Meta —El Paso, TX
- $106,995 - $159,000 a year
- Computer science
- Computer Science
- Mid-level
Systems Engineer
Datamark, Inc. —El Paso, TX
- $70,000 a year
- Full-time
- Azure
- Computer Science
- System design
- AD&D insurance
- Paid holidays
Quick Apply
Technical Program Manager
ADP —El Paso, TX
- $86,600 - $161,600 a year
- Full-time
- 8 years
- Analysis skills
- Bachelor's degree
- Wellness program
- Disability insurance
8d
Junior Manufacturing Engineer
ReadyOne —El Paso, TX
- $43,000 - $53,000 a year
- Full-time
- Spanish
- Bachelor of Science
- Writing skills
Quick Apply
Smart Factory Engineer
Schneider Electric —El Paso, TX
- Online Application
- System design
- Mid-level
- 3 years
- Dental insurance
- Military leave
12d
Systems Administrator (MSP)
Makios Technology —El Paso, TX
- $62,400 - $83,200 a year
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
IT SFCS Specialist
Wiwynn International Corporation —El Paso, TX
- From $55,800 a year
- Extended hours
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
Engineer II, Manufacturing Engineering
Schneider Electric —El Paso, TX
- Online Application
- English
- Analysis skills
- Welding
- Dental insurance
- Military leave
10d
Network Engineer, Deployment & Support
Meta —El Paso, TX
- $135,000 - $191,000 a year
- On call
- Computer science
- 6 years
- Computer Science
Senior System Admin-EL Paso, TX Office Onsite
Edfinancial Services LLC —El Paso, TX
- Office
- SharePoint
- In-person
Quick Apply
8d
Controls Engineer
STACK Infrastructure US —Santa Teresa, NM
- $133,000 - $195,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Travel reimbursement
- Health insurance
12d
AI Senior Digital Engineer
Schneider Electric —El Paso, TX
- Online Application
- 6 years
- Computer Science
- Master's degree
- Dental insurance
- Military leave
AI/ML Automation Engineer
CCI Systems, Inc. —El Paso, TX
- Full-time
- Clean driving record
- Azure
- Computer Science
Quick Apply
13d
Engineer, Packaging Engineering
YAZAKI Corporation —El Paso, TX
- On call
- Spanish
- 5 years
- Bachelor of Science
9d
Mechanical Subject Matter Expert
Meta —El Paso, TX
- $143,000 - $198,000 a year
- Analysis skills
- Bachelor's degree
- Travel

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technical support engineer jobs near el paso, tx

Help Desk Engineer

Brown Jordan
El Paso, TX

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Azure
MCP
Enterprise software
English
Microsoft Office
AWS
Bachelor's degree
Computer management
Video conferences (communication methods)
CompTIA Security+
CompTIA A+
Intune

Full Job Description

Job Title: Help Desk Engineer
Department: IT
Reports To: IT Manager
Location: Onsite EPDC

Position Summary

The Help Desk Engineer serves as a senior technical resource responsible for end-user support, systems administration, and infrastructure troubleshooting across the organization. This role goes beyond traditional desk functions — the ideal candidate takes ownership of complex technical issues, drives process improvements, and serves as a key escalation point for the IT environment.

The Help Desk Engineer must be comfortable working in a fast-paced, multi-site environment and capable of communicating technical concepts clearly to both English- and Spanish-speaking users. This position requires 24/7 on-call availability to support business-critical systems and minimize downtime across all locations.

End-User Support & Escalation

Provide first-, second-, and third-level technical support to onsite and remote users in both English and Spanish
Serve as the escalation point for complex or critical issues that exceed frontline support capabilities
Respond to, prioritize, troubleshoot, and resolve support requests via ticketing system, phone, email, chat, and in-person
Maintain proactive communication with end users and set clear resolution expectations
Be available 24/7 on call for after-hours, weekend, and emergency support situations

Endpoint & Account Administration

Provision and manage user accounts across Active Directory, Microsoft 365, and enterprise applications
Configure and deploy workstations, laptops (Windows and Mac), mobile devices, and peripherals
Lead OS imaging, deployment strategies, and device lifecycle management programs
Administer email environments including mailbox management, mail flow rules, and non-delivery diagnostics

Systems, Security & Infrastructure

Monitor, investigate, and respond to system alerts including disk capacity, malware events, patch failures, and performance degradation
Lead malware remediation efforts and manage endpoint security tooling
Troubleshoot and maintain antivirus agents, patch management pipelines, and system processes
Support network connectivity including printing, Wi-Fi, IP telephony, DHCP, DNS, and VPN
Assist with server-level troubleshooting and basic infrastructure support in coordination with senior IT staff

Engineering, Projects & Continuous Improvement

Lead and contribute system upgrades, office technology rollouts, and infrastructure improvements
Develop and maintain knowledge base documentation, SOPs, and internal IT procedures
Identify recurring issues and proactively implement solutions to reduce ticket volume and improve system reliability

Experience

Bachelor’s Degree
4–6 years of experience in Help Desk, Desktop Support, or IT Engineering roles with progressive responsibility
Bilingual proficiency in English and Spanish (spoken and written) — required
AI-literate and comfortable leveraging AI-enabled tools to improve troubleshooting efficiency, documentation quality, and service delivery
Experience supporting Windows and macOS in a domain environment
Strong working knowledge of Active Directory, Microsoft 365, Exchange Online, DNS, and Group Policy
Solid understanding of networking fundamentals (DHCP, Wi-Fi, DNS, RADIUS, TCP/IP, VPN)
Proven experience with endpoint imaging, device deployment, and lifecycle management
Ability to manage multiple concurrent priorities and perform under pressure
Excellent customer service, communication, and documentation skills
Must be available for 24/7 on-call rotation, including nights, weekends, and holidays

Technical Skills

· CompTIA A+, Network+, Security+, or Microsoft certifications (MCP, MCSA, or equivalent)
· Experience supporting video conferencing, AV systems, and collaboration technology
· Hands-on experience with endpoint management platforms (Intune, JAMF, Kandji, SCCM, etc.)
· Exposure to server administration, virtualization, or cloud environments (Azure, AWS)

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you available for a 24/7 on-call rotation, including nights, weekends, and holidays?
Do you have a solid understanding of networking fundamentals (DHCP, Wi-Fi, DNS, RADIUS, TCP/IP, VPN)?

Education:

Bachelor's (Required)

Experience:

IT Engineering: 4 years (Required)

Language:

Spanish (Required)

Ability to Commute:

El Paso, TX 79905 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support engineer jobs in el paso, tx

Help Desk Engineer

Entry-Level Electrical Designer

Test Engineer

Industrial Engineer

Product Engineer

Network Engineer, Operations & Support

Systems Engineer

Technical Program Manager

Junior Manufacturing Engineer

Smart Factory Engineer

Systems Administrator (MSP)

IT SFCS Specialist

Engineer II, Manufacturing Engineering

Network Engineer, Deployment & Support

Senior System Admin-EL Paso, TX Office Onsite

Controls Engineer

AI Senior Digital Engineer

AI/ML Automation Engineer

Engineer, Packaging Engineering

Mechanical Subject Matter Expert

I want to receive the latest job alert for technical support engineer in el paso, tx

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