Top 199 Technical support engineer Jobs in El Paso Tx

Help Desk Engineer
Brown Jordan —El Paso, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Azure
- English
- Health savings account
- Health insurance
Quick Apply
Hardware & Firmware Engineer
Wiwynn Technology Corporation —Socorro, TX
- From $62,100 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Test Engineer
Wiwynn International Corporation —El Paso, TX
- From $62,100 a year
- Full-time
- Spanish
- Computer science
- Computer Science
Quick Apply
【Up to $105K Remote】Sales Representative Water & Wastewater Solutions / Trenchless Technology #11438
Leverages U.S. Inc. (Shigotosagashi.com) —Texas
- $100,000 - $105,000 a year
- Full-time
- Remote
- Civil engineering
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
2d
Entry-Level Electrical Designer
Moreno Cardenas Inc. —El Paso, TX
- $55,000 - $85,000 a year
- Full-time
- Engineering
- Office
- High school diploma or GED
- Health insurance
- Retirement plan
Quick Apply
3d
Database Engineer
Y&L Consulting —Texas
- $70 - $75 an hour
- Full-time
- Oracle
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Network Engineer, Operations & Support
Meta —El Paso, TX
- $106,995 - $159,000 a year
- Computer science
- Computer Science
- Mid-level
Network Engineer, Deployment & Support
Meta —El Paso, TX
- $135,000 - $191,000 a year
- On call
- Computer science
- 6 years
- Computer Science
Product Engineer
Cardinal Health —El Paso, TX
- $48,500 - $69,300 a year
- Research
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health savings account
Junior Manufacturing Engineer
ReadyOne —El Paso, TX
- $43,000 - $53,000 a year
- Full-time
- Spanish
- Bachelor of Science
- Writing skills
Quick Apply
Systems Administrator (MSP)
Makios Technology —El Paso, TX
- $62,400 - $83,200 a year
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
Senior Engineer, Technical Antenna Mechanical Design
Schneider Electric —El Paso, TX
- Online Application
- Engineering
- 3 years
- Analysis skills
- Dental insurance
- Military leave
1d
Network Engineer, Foundation & Support
Meta —El Paso, TX
- $162,000 - $227,000 a year
- Computer science
- Computer Science
- Construction site
Systems Engineer
Datamark, Inc. —El Paso, TX
- $70,000 a year
- Full-time
- Azure
- Computer Science
- System design
- AD&D insurance
- Paid holidays
Quick Apply
Smart Factory Engineer
Schneider Electric —El Paso, TX
- Online Application
- System design
- Mid-level
- 3 years
- Dental insurance
- Military leave
12d
Data Center Capacity Engineer
Meta —El Paso, TX
- $111,010 - $158,995 a year
- 7 years
- Bachelor of Science
- Mentoring
Mechanical Subject Matter Expert
Meta —El Paso, TX
- $143,000 - $198,000 a year
- Analysis skills
- Bachelor's degree
- Travel
IT SFCS Specialist
Wiwynn International Corporation —El Paso, TX
- From $55,800 a year
- Extended hours
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
Data Visualization Engineer
Ad hoc Research Career —El Paso, TX
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Technical Program Manager
ADP —El Paso, TX
- $86,600 - $161,600 a year
- Full-time
- 8 years
- Analysis skills
- Bachelor's degree
- Wellness program
- Disability insurance
8d

I want to receive the latest job alert for technical support engineer in el paso tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near el paso tx

Help Desk Engineer

Brown Jordan
El Paso, TX

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Azure
MCP
Enterprise software
English
Microsoft Office
AWS
Bachelor's degree
Computer management
Video conferences (communication methods)
CompTIA Security+
CompTIA A+
Intune

Full Job Description

Job Title: Help Desk Engineer
Department: IT
Reports To: IT Manager
Location: Onsite EPDC

Position Summary

The Help Desk Engineer serves as a senior technical resource responsible for end-user support, systems administration, and infrastructure troubleshooting across the organization. This role goes beyond traditional desk functions — the ideal candidate takes ownership of complex technical issues, drives process improvements, and serves as a key escalation point for the IT environment.

The Help Desk Engineer must be comfortable working in a fast-paced, multi-site environment and capable of communicating technical concepts clearly to both English- and Spanish-speaking users. This position requires 24/7 on-call availability to support business-critical systems and minimize downtime across all locations.

End-User Support & Escalation

Provide first-, second-, and third-level technical support to onsite and remote users in both English and Spanish
Serve as the escalation point for complex or critical issues that exceed frontline support capabilities
Respond to, prioritize, troubleshoot, and resolve support requests via ticketing system, phone, email, chat, and in-person
Maintain proactive communication with end users and set clear resolution expectations
Be available 24/7 on call for after-hours, weekend, and emergency support situations

Endpoint & Account Administration

Provision and manage user accounts across Active Directory, Microsoft 365, and enterprise applications
Configure and deploy workstations, laptops (Windows and Mac), mobile devices, and peripherals
Lead OS imaging, deployment strategies, and device lifecycle management programs
Administer email environments including mailbox management, mail flow rules, and non-delivery diagnostics

Systems, Security & Infrastructure

Monitor, investigate, and respond to system alerts including disk capacity, malware events, patch failures, and performance degradation
Lead malware remediation efforts and manage endpoint security tooling
Troubleshoot and maintain antivirus agents, patch management pipelines, and system processes
Support network connectivity including printing, Wi-Fi, IP telephony, DHCP, DNS, and VPN
Assist with server-level troubleshooting and basic infrastructure support in coordination with senior IT staff

Engineering, Projects & Continuous Improvement

Lead and contribute system upgrades, office technology rollouts, and infrastructure improvements
Develop and maintain knowledge base documentation, SOPs, and internal IT procedures
Identify recurring issues and proactively implement solutions to reduce ticket volume and improve system reliability

Experience

Bachelor’s Degree
4–6 years of experience in Help Desk, Desktop Support, or IT Engineering roles with progressive responsibility
Bilingual proficiency in English and Spanish (spoken and written) — required
AI-literate and comfortable leveraging AI-enabled tools to improve troubleshooting efficiency, documentation quality, and service delivery
Experience supporting Windows and macOS in a domain environment
Strong working knowledge of Active Directory, Microsoft 365, Exchange Online, DNS, and Group Policy
Solid understanding of networking fundamentals (DHCP, Wi-Fi, DNS, RADIUS, TCP/IP, VPN)
Proven experience with endpoint imaging, device deployment, and lifecycle management
Ability to manage multiple concurrent priorities and perform under pressure
Excellent customer service, communication, and documentation skills
Must be available for 24/7 on-call rotation, including nights, weekends, and holidays

Technical Skills

· CompTIA A+, Network+, Security+, or Microsoft certifications (MCP, MCSA, or equivalent)
· Experience supporting video conferencing, AV systems, and collaboration technology
· Hands-on experience with endpoint management platforms (Intune, JAMF, Kandji, SCCM, etc.)
· Exposure to server administration, virtualization, or cloud environments (Azure, AWS)

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you available for a 24/7 on-call rotation, including nights, weekends, and holidays?
Do you have a solid understanding of networking fundamentals (DHCP, Wi-Fi, DNS, RADIUS, TCP/IP, VPN)?

Education:

Bachelor's (Required)

Experience:

IT Engineering: 4 years (Required)

Language:

Spanish (Required)

Ability to Commute:

El Paso, TX 79905 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support engineer jobs in el paso tx

Help Desk Engineer

Hardware & Firmware Engineer

Test Engineer

【Up to $105K Remote】Sales Representative Water & Wastewater Solutions / Trenchless Technology #11438

Entry-Level Electrical Designer

Database Engineer

Network Engineer, Operations & Support

Network Engineer, Deployment & Support

Product Engineer

Junior Manufacturing Engineer

Systems Administrator (MSP)

Senior Engineer, Technical Antenna Mechanical Design

Network Engineer, Foundation & Support

Systems Engineer

Smart Factory Engineer

Data Center Capacity Engineer

Mechanical Subject Matter Expert

IT SFCS Specialist

Data Visualization Engineer

Technical Program Manager

I want to receive the latest job alert for technical support engineer in el paso tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected