Top 299 Business development center representative Jobs in Elgin Il

Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
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8d
Automotive Dealership Internet Sales BDC Representative
Napleton's Schaumburg Buick-GMC —Schaumburg, IL
- $50,000 - $80,000 a year
- Full-time
- Dealership
- Computer literacy
- US work authorization
- Health insurance
- Dental insurance
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Entry-Level Marketing & Sales Associate
The Catalyst Corporation —Oak Brook, IL
- $700 - $900 a week
- Weekends as needed
- Hospitality
- 18 years or older
- Public speaking
- Paid training
- Health insurance
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PRODUCTION OPERATOR I - WEEKEND: EVENING SCHEDULE - FRIDAY - SUNDAY 12 HOURS (395)
NOW HEALTH GROUP, INC. —Bloomingdale, IL
- 12 hour shift
- Oracle
- Word processing
- Writing skills
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Registered Nurse
Sevita —Mount Prospect, IL
- $45 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
PRODUCTION OPERATOR I - WEEKEND: DAY SCHEDULE - FRIDAY - SUNDAY 12 HOURS (395)
NOW HEALTH GROUP, INC. —Bloomingdale, IL
- 12 hour shift
- Oracle
- Word processing
- Writing skills
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CNC Machinist III - 2nd Shift
Technetics Group —Harwood Heights, IL
- $26.74 - $40.11 an hour
- Full-time
- 5 years
- High school diploma or GED
- US work authorization
- Profit sharing
- Health savings account
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PRODUCTION OPERATOR I - 2ND SHIFT (395)
NOW HEALTH GROUP, INC. —Bloomingdale, IL
- Weekends as needed
- Oracle
- Word processing
- Writing skills
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Territory Manager - Northeast Region
Emery Jensen Distribution, LLC —Oak Brook, IL
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- 5 years
- Paid holidays
- Disability insurance
HVAC Service Sales Development Rep
Johnson Controls —Arlington Heights, IL
- $53,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Paid holidays
- Health insurance
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PRODUCTION OPERATOR I - 1ST SHIFT (395)
NOW HEALTH GROUP, INC. —Bloomingdale, IL
- Weekends as needed
- Oracle
- Word processing
- Writing skills
Quick Apply
Retail Execution Specialist II -- TX
Emery Jensen Distribution, LLC —Oak Brook, IL
- $66,000 - $79,000 a year
- Full-time
- Clean driving record
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Inside Sales Regional Leader
MSC —Hanover Park, IL
- $58,511 - $91,946 a year
- Full-time
- Bachelor of Science
- Office
- 3 years
- Paid holidays
- Health insurance
8d
Electrical Foreman - Sign On Bonus Eligible!
MKD Electric —Elgin, IL
- $47.24 - $50.25 an hour
- Construction site
- High school diploma or GED
- Senior level
- Health insurance
- Dental insurance
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Cabinetry Sales Expert
Factory Plaza —Bensenville, IL
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Residential
- Business development
- Health insurance
- Dental insurance
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6d
PRODUCTION OPERATOR I - 3RD SHIFT (395)
NOW HEALTH GROUP, INC. —Bloomingdale, IL
- Weekends as needed
- Oracle
- Word processing
- Writing skills
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Manager Benefits
Warrenville, IL
- $100,000 - $118,000 a year
- Full-time
- Remote
- 5 years
- Research
- Mid-level
- AD&D insurance
- Paid holidays
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Data Management Analyst
The Salvation Army Central Territory —Hoffman Estates, IL
- $69,544 - $86,930 a year
- Weekends as needed
- Hybrid work
- Computer literacy
- Writing skills
- English
- Paid holidays
- Health insurance
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Senior Human Resources Business Partner
PAYLOCITY CORPORATION —Schaumburg, IL
- $96,300 - $140,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

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business development center representative jobs near elgin il

Customer Service Lead

Advanced Purification Engineering Corporation
Rosemont, IL

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Job Details

Full-time
$110,000 - $130,000 a year
8 days ago

Benefits

Dental insurance
Paid time off
Vision insurance

Qualifications

Incident Escalation

Full Job Description

Description: The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital channels. This role helps ensure a consistent, high-quality customer experience while driving operational excellence, team performance, issue resolution, and continuous improvement. The Lead serves as a hands-on partner to the service team, helping identify customer trends, address escalations, improve workflows, and deliver service outcomes that strengthen customer loyalty and trust.

Responsibilities:

Customer Experience & Service Execution

Support execution of customer service standards across all customer touchpoints.
Monitor customer feedback, complaints, and service trends and escalate recurring issues.
Help identify opportunities to reduce customer friction and improve satisfaction and retention.
Promote a customer-first mindset across daily operations.

Operations & Performance

Monitor service queues, response times, resolution times, backlog, and escalations.
Support quality assurance efforts and service-level performance.
Analyze service metrics and trends to identify opportunities for improved performance.
Assist in resolving complex customer issues and escalations.

Team Coaching & Development

Provide day-to-day guidance, coaching, and support to customer service representatives.

Assist with onboarding, training, and knowledge-sharing activities.

Reinforce performance expectations, accountability, and service excellence.
Foster a positive, collaborative, and customer-focused team culture.

Process Improvement & Systems Support

Identify workflow inefficiencies and recommend process improvements.
Support adoption and optimization of customer service platforms, CRM tools, and knowledge management systems.
Partner with leadership to improve reporting, documentation, and operational visibility.
Help drive initiatives that improve productivity, consistency, and customer outcomes

Cross-Functional Partnership

Collaborate with Operations, Supply Chain, Marketing, Sales, Product, and IT teams to resolve customer-impacting issues.
Share customer insights and service trends to support business improvement efforts.
Support implementation of initiatives that enhance the overall customer experience.

Qualifications:

4–6+ years of customer service, customer experience, ecommerce, or contact center experience.
Previous experience serving as a team lead, senior representative, supervisor, or informal people leader preferred.
Strong experience with CRM and customer service platforms.
Demonstrated ability to manage escalations, prioritize competing demands, and drive issue resolution.
Strong communication, coaching, problem-solving, and organizational skills.
Bachelor's degree preferred or equivalent work experience.

About Us

The PurePlay business is a growing portfolio of purpose-driven water filtration brands and part of Culligan International, a private-equity held company based in Rosemont, Illinois.

Our PurePlay brands serve a shared mission: to make clean, great-tasting, and contaminant-free water accessible in every household.

APEC Water is our flagship brand, widely trusted by professionals and discerning consumers alike for its uncompromising performance, rigorous engineering, and industry-leading reverse osmosis systems.
Express Water brings bold design and modern simplicity to everyday households, delivering powerful water filtration in sleek, user-friendly formats—designed for DIY installers and first-time buyers alike.
CuZn extends our professional-grade portfolio with performance-focused specialty filters, while
Pure Blue delivers reliable, accessible solutions tailored for value-seeking families looking for high-quality hydration with minimal complexity.

Across the portfolio, we combine technical credibility with consumer-first thinking—creating products that are engineered to perform, built to last, and positioned to win in every channel.

Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

Experience

Required

4 - 6 years: customer service, customer experience, ecommerce, or contact center experience

Education

Preferred

Bachelor of Science or better in Business or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

business development center representative jobs in elgin il

Customer Service Lead

Automotive Dealership Internet Sales BDC Representative

Entry-Level Marketing & Sales Associate

PRODUCTION OPERATOR I - WEEKEND: EVENING SCHEDULE - FRIDAY - SUNDAY 12 HOURS (395)

Registered Nurse

Client Services Representative

PRODUCTION OPERATOR I - WEEKEND: DAY SCHEDULE - FRIDAY - SUNDAY 12 HOURS (395)

CNC Machinist III - 2nd Shift

PRODUCTION OPERATOR I - 2ND SHIFT (395)

Territory Manager - Northeast Region

HVAC Service Sales Development Rep

PRODUCTION OPERATOR I - 1ST SHIFT (395)

Retail Execution Specialist II -- TX

Inside Sales Regional Leader

Electrical Foreman - Sign On Bonus Eligible!

Cabinetry Sales Expert

PRODUCTION OPERATOR I - 3RD SHIFT (395)

Manager Benefits

Data Management Analyst

Senior Human Resources Business Partner

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