Top 857 Technical specialist Jobs in Elkridge Md

End User Support Specialist
DMI —Crownsville, MD
- $159,980 - $165,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
AI Learning Specialist
Metric5 —Baltimore, MD
- $150,000 - $170,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
AI Voice Agent Implementation Specialist
PW Media —Columbia, MD
- $55,000 - $78,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
6d
Sourcing and Purchasing Specialist/Manager
CP Food Products —Columbia, MD
- $65,000 - $100,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
19h
Sonar Tactical Decision Aid Subject Matter Expert
Leidos —Bethesda, MD
- $73,450 - $132,775 a year
- Full-time
- System design
- Analysis skills
- Travel
Space Force SIGINT Subject Matter Expert
Leidos —Odenton, MD
- $92,300 - $166,850 a year
- Full-time
- Research
- Master's degree
- Bachelor's degree
3d
AI Annotation Specialist Data Science - AI Trainer
DataAnnotation —Annapolis Junction, MD
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
10d
Engineering Specialist (BAS Controls Programmer)
Pritchett Controls, Inc. —Beltsville, MD
- $5,000,000 - $10,000,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Human Resources Specialist
The Tatitlek Corporation —Fort Meade, MD
- $45.12 an hour
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote
Rula Health —Columbia, MD
- $90 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
Quick Apply
14d
Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote
Rula Health —Baltimore, MD
- $90 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
Quick Apply
14d
Pump Specialist
Harrington Industrial Plastics —Elkridge, MD
- Full-time
- Bachelor of Science
- Adults
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote
Rula Health —Maryland
- $90 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
Quick Apply
14d
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Systems Admin Specialist
General Dynamics Mission Systems, Inc —Annapolis Junction, MD
- $134,257 - $141,599 a year
- Full-time
- Computer science
- Computer Science
- 3 years
14d
GenAi Specialist
Hudson Manpower —Maryland
- $33,000 a year
- Full-time
- Computer Science
- Research
- Mid-level
Quick Apply
Unified Communications Specialist - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $107,744 - $143,750 a year
- Bachelor of Science
- 8 years
- Travel
- 401(k) matching
Occupational Therapist Specialist
Elizabeth Cooney Personnel Agency, Inc. —Towson, MD
- $90 - $100 an hour
- Contract
- Computer literacy
- Physical & Rehabilitation Medicine
- HIPAA
Quick Apply
2d
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching
Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $97,750 - $132,250 a year
- Holidays
- 5 years
- Travel
- Mentoring
- 401(k) matching

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End User Support Specialist

DMI -
Crownsville, MD

Apply Now

Job Details

Full-time
$159,980 - $165,000 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

Desktop (troubleshooting support)

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking an End User Support Specialist to join us. The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and management of desktop computers, laptops, tablets, mobile devices, printers, and related hardware and software which is specific to each agency’s needs.

This position is responsible for supporting all Windows based operating systems including current as well as legacy versions. This position is responsible for supporting standard productivity software as determined by DoIT and the agencies DoIT supports including but not limited to Microsoft Office, G Suite, and Adobe. While Google Chrome is the State’s preferred web browser, familiarity with other browsers is expected. This position is also expected to support video conference tools such as Zoom, WebEx, Cisco Jabber, GoToMeeting, and Google Meet.

While this position typically supports a single location or agency, circumstances may dictate the need to support other locations or agencies. When assigned work at other locations the use of a State or personal vehicle, may be necessary. Standard mileage allowance will be paid for use of a privately owned vehicle if a state vehicle is not available.

Duties and Responsibilities:

30% IT Hardware & Software Support - Installation and maintenance of hardware such as printers, scanners, or other devices. Maintenance of critical software for user support (Anti-Virus, Encryption software, etc.) Installation of applications software and customization as required. Troubleshoot and resolve issues with desktop/laptop/tablet/mobile device hardware, software, network connectivity, and other factors effecting systems operations and performance. Ensure desktop computers interconnect with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Install, test, and support new and existing software. Install upgrades/service packs as needed. Keep up to date on new and emerging technologies. Assist customers with video conference setup, testing and evaluation. Install and set up office computer equipment, printers, and other IT related equipment for new and existing employees. For teleworkers configure laptops and ensure the timely delivery by mail of equipment.
20% Customer Service - Customer service is a critical function of this role and as such we have established SLO/SLAs to align with reasonable customer expectations. This position should work assigned tickets so as to meet established SLO/SLA's and meet/exceed customer expectations. Ticket management includes entering appropriate notations in the ticket relative to issues identified and actions taken. Document all work in ServiceNow per the DoIT Ticket Handling Etiquette guidelines and apprise customer of progress made towards ticket resolution. Always demonstrate courteous and professional behavior and provide excellent customer service at all times.
20% Queue & Workload Management - Document all work in ServiceNow related to the installation, deployment, and maintenance of hardware and software for end users. Create user accounts and management of account privileges. Use the ServiceNow system to create and update tickets for every user interaction before starting on any project. Work on assigned tickets to meet any established SLO/SLAs.
15% IT Collaboration - Collaborate and consult with End User Support team members on solving technical issues, research and investigate solutions and workarounds by partnering with DoIT technical teams and peers. Share knowledge and technical solutions with the Service Desk and EUS teams and help promote knowledge sharing. Document and troubleshoot reported issues as appropriate in ServiceNow and collaborate with other DoIT IT support teams as needed towards issue resolution.
5% Technical Projects - Work on technical projects as assigned. Maintains appropriate level of documentation for project related work. Reports project related issues, milestones, and completion of deliverables to End User Support leads/managers and peers.
5% IT Asset & Inventory Support - Assist in the completion and capture of physical inventory for DoIT supported sites and support the process for capturing moves, adds, and changes so as to reconcile with the asset database and ensure inventory is maintained accurately in accordance with DoIT asset policies.
5% Other Duties as Assigned - Perform other job-related duties as required by business needs. Accordance with DoIT asset policies.

Qualifications:

Education and Years of Experience:

Prefer at least an Associate’s degree but not required.
3+ years of Help Desk/Desktop support experience required.
Must have strong communication and customer service skills

Required and Desired Skills/Certifications:

Ideal Candidate would have some fo the following certifications:

A+
Network+
Security+

Additional Requirements:

This position will require the End User Support Specialist team member to identify and decide on how to best resolve issues presented as well as technical escalations. They will be responsible to anticipate, plan, coordinate, and evaluate the technical requirements and needs of DoIT supported customers. Recommendations may be made to fellow DoIT team members and/or to the user, as deemed appropriate.

Physical Requirements: No Physical requirement needed for this position.

Location: Crownsville, MD and will be fully onsite with a shift of Mon-Friday from 9am-5:30pm.

#LI-MP1

Minimum Salary Rate: $159,980.00 Median Salary Rate: $165,000.00 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

technical specialist jobs in elkridge md

End User Support Specialist

AI Learning Specialist

AI Voice Agent Implementation Specialist

Sourcing and Purchasing Specialist/Manager

Sonar Tactical Decision Aid Subject Matter Expert

Space Force SIGINT Subject Matter Expert

AI Annotation Specialist Data Science - AI Trainer

Engineering Specialist (BAS Controls Programmer)

Human Resources Specialist

Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote

Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote

Pump Specialist

Licensed Clinical Professional Counselor (LCPC) (No Associates) - Remote

Systems Specialist - Active TS/SCI w/Poly

Systems Admin Specialist

GenAi Specialist

Unified Communications Specialist - TS/SCI w/Poly

Occupational Therapist Specialist

Systems Specialist - Active TS/SCI w/Poly

Systems Specialist - Active TS/SCI w/Poly

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