Top 1058 Customer service team lead Jobs in Encinitas, Ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Supervisor Customer Care - SHP Customer Service - Tech Way - Day Shift - Full Time
Sharp HealthCare —San Diego, CA
- $34.17 - $49.37 an hour
- 8 hour shift
- Bilingual
- Word processing
- Writing skills
10d
Customer Support Specialist
Remote Talent Cloud —San Diego, CA
- $20,800 - $41,600 a year
- Contract
- Remote
- English
- Entry level
Quick Apply
Patient Service Representative Lead
UC San Diego Health —San Diego, CA
- $31.69 - $41.39 an hour
- 8 hour shift
- Pass drug screening
- Mid-level
- Administrative experience
HVAC Lead Service Technician
Air Crafts Heating & Air —Escondido, CA
- $30 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Operations Manager
Cardiovascular Institute of San Diego —San Diego, CA
- Full-time
- Spanish
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Customer Service Representative
RoadOne Towing —Escondido, CA
- From $18 an hour
- Full-time
- In person
- Customer service
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Dental Office/Operations Manager
Confidential —San Diego, CA
- $85,000 - $100,000 a year
- Full-time
- Background check
- Dental office
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
9d
Pediatrician Liaison Team Lead- ABA (San Diego only)
MeBe —San Diego, CA
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Business development
- Mentoring
Quick Apply
Part-Time (On-Call) Customer Services Clerk
IST Management Services —Carlsbad, CA
- $16.90 an hour
- Part-time
- Hospitality
- Computer literacy
- High school diploma or GED
Studio Sales & Operations - Assistant Studio Manager
Orangetheory Fitness —San Diego, CA
- $20 an hour
- Full-time
- Management
- Mid-level
- Communication skills
- Paid training
- Referral program
Quick Apply
1d
Retail Merchandiser Team Lead - Overnight
SAS Retail Services —Escondido, CA
- $18 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
Office and Church Operations Manager
Westminster Presbyterian Church, Point Loma —San Diego, CA
- $28 - $31 an hour
- Email
- Background check
- Inventory management
- Basic math
- Paid holidays
- Paid time off
Quick Apply
3d
CNC Shift Supervisor
Western CNC —Vista, CA
- $33.00 - $56.42 an hour
- Full-time
- 5 years
- Supervising experience
- Team management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Supervisor
PWG Range —Poway, CA
- $50,000 - $55,000 a year
- Weekends as needed
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Field Support Representative
Saronic Technologies —San Diego, CA
- Weekends as needed
- Computer Science
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

Refine Your Search

customer service team lead jobs in encinitas, ca

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Supervisor Customer Care - SHP Customer Service - Tech Way - Day Shift - Full Time

Customer Support Specialist

Patient Service Representative Lead

HVAC Lead Service Technician

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Operations Manager

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Senior Manager, Customer Success (Money)

Customer Service Representative

Dental Office/Operations Manager

Pediatrician Liaison Team Lead- ABA (San Diego only)

Part-Time (On-Call) Customer Services Clerk

Studio Sales & Operations - Assistant Studio Manager

Retail Merchandiser Team Lead - Overnight

Office and Church Operations Manager

CNC Shift Supervisor

Customer Service Supervisor

Field Support Representative

I want to receive the latest job alert for customer service team lead in encinitas, ca

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