Job Overview
PenFed is hiring a (Hybrid) Compliance Officer at our Eugene, Oregon; Omaha, Nebraska or Tysons, Virginia location. The primary purpose of this job is to implement and administer all aspects of PenFed's Compliance Management System for assigned products and services. The incumbent monitors operational programs for compliance within regulatory requirements. This position adheres to rules that govern operations and product offerings, provides compliance guidance to project teams, and assists the Office of General Counsel with compliance research.
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.
- Maintains knowledge of current regulations and upcoming regulatory changes and reviews regulatory change requirements with assigned business line managers. Ensures business goals and objectives are consistent with current regulations and upcoming regulatory changes.
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Maintains up to date knowledge of operational policies, procedures, and systems in assigned business areas. Reviews proposed changes to policies, procedures, and processes to provide compliance related feedback as required.
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Performs assigned compliance transaction testing reviews and follows up on corrective action where required.
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Participates in new product and service development projects to ensure that regulatory compliance requirements are understood and incorporated throughout the product's life cycle.
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Monitors the compliance mailbox in rotation with other compliance staff to ensure prompt compliance review of employee questions, advertisements and other marketing materials. Researches and provides responses to compliance questions from employees, coordinating with other compliance staff, business unit managers and other subject matter experts as needed.
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Reviews monthly complaint log to determine if regulatory issues need to be addressed in assigned areas. Researches specific consumer complaints as assigned, providing assistance to compliance management and the executive correspondence department as requested.
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Assists compliance management in researching and responding to audit and examination findings.
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Assists with maintaining PenFed's compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by PenFed compliance program and all policies, procedures, rules and regulations.
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This is not intended to be an all-inclusive list of job duties.
*This role is responsible for ensuring business continuity.*
Qualifications
Equivalent combination of education and experience is considered.
- Bachelor's degree or equivalent combination of education and related work experience is desired.
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Minimum of 5 years experience at either a financial institution or bank regulatory agency, with a portion of those years spent a compliance capacity. The combined work experience must provide an in-depth knowledge of operational functions and systems, consumer banking regulations and regulator expectations for an effective compliance program.
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Thorough understanding of credit union products, processes and operating systems. Broad knowledge of one of more of the following operational functions and associated operating systems: consumer lending, mortgage lending, deposits, or payment systems.
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Credit card compliance experience preferred.
- Experience using A.I. preferred.
Supervisory Responsibility
This position will not supervise employees.
Licenses and Certifications
Compliance competency certification such as the America's Credit Union Certified Credit Union Compliance Officer (CUCO) required, or designation must be obtained within 12 months of starting the position.
Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*
Travel
Ability to travel to various worksites and be on-call may be required.
Pay Transparency
The anticipated starting salary range for this role is $60,000.00 - $117,168.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.
#LI-Hybrid
Benefits
At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.
Our Purpose
Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.
Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at
[email protected] .
