Top 203 Guest service agent Jobs in Euless Tx

Guest Service Representative
Cambria Hotel DFW Airport Euless —Euless, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Office Agent
Live! by Loews - Arlington, TX —Arlington, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Front Office Agent
Kozy Hotel Dallas —Bedford, TX
- $16 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Front Office Agent (Part-Time)
Loews Arlington Hotel —Arlington, TX
- Part-time
- Ability to walk for extended periods
- Military encouraged
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent – Hotel
Holiday Inn Express and Suites DFW Airport Southwest Euless —Euless, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Employee discount
Quick Apply
11d
Front Office Agent
The Arlin, Arlington, a Tribute Portfolio by Marriott —Arlington, TX
- $17 - $20 an hour
- 8 hour shift
- Background check
- 18 years or older
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent *** PT/FT
Homewood Suites by Hilton Bedford —Bedford, TX
- $13 - $14 an hour
- Temporary
- Hotel
- Data entry
- In-person
Quick Apply
12d
Guest Service Agent
Aloft Las Colinas —Irving, TX
- From $16 an hour
- Weekends as needed
- Background check
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent | AM & PM shifts
Hyatt Place Fort Worth/Hurst —Hurst, TX
- Full-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Irving, TX
- $15.00 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Hotel Front Desk Agent - Grapevine
SHG- Grapevine —Grapevine, TX
- $16 - $17 an hour
- Urgently hiring
- Hotel
- Driver's License
- In-person
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
MCR Hotels —Colleyville, TX
- $15 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Caravan Court —Arlington, TX
- Full-time
- Hotel
- Front desk
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
3d
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Irving, TX
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent
Baywood Hotels —Irving, TX
- $15 - $16 an hour
- Full-time
- Bilingual
- Hotel
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Front Desk FT/PT
Courtyard/Residence Inn, Las Colinas —Irving, TX
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent
Aimbridge Hospitality —Grapevine, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
3d
Front Desk Agent
Marriott Dallas Las Colinas —Irving, TX
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Office Agent
Equinox Hospitality —Arlington, TX
- Part-time
- Hotel
- Entry level

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guest service agent jobs near euless tx

Guest Service Representative

Cambria Hotel DFW Airport Euless
Euless, TX

Quick Apply

Job Details

Qualifications

Client inquiry handling
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Essential Job Functions

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Required Skills/Abilities:

Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Education and Experience:

College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Physical Requirements:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.

Quick Apply

Refine Your Search

guest service agent jobs in euless tx

Guest Service Representative

Front Office Agent

Front Office Agent

Front Office Agent (Part-Time)

Front Desk Agent – Hotel

Front Office Agent

Hotel Front Desk Agent *** PT/FT

Guest Service Agent

Front Desk Agent | AM & PM shifts

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Hotel Front Desk Agent - Grapevine

Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Guest Service Agent

Front Desk FT/PT

Courtyard Dallas DFW Airport North Grapevine - Front Desk Agent

Front Desk Agent

Front Office Agent

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