Top 4 Helpdesk technician Jobs in Evansville In

Helpdesk Computer Technician - Experienced (Onsite Evansville IN)
Advanced Network & Computer Services —Evansville, IN
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Paid holidays
- Health insurance
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HARDY INDUSTRIES —Henderson, KY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Helpdesk Computer Technician - Experienced (Onsite Evansville IN)

Advanced Network & Computer Services -
Evansville, IN

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Desktop computer repair
Email customer support
Technical support via phone
Software troubleshooting
Procedural guides
Customer service
Call center experience
In-person customer service
Equipment troubleshooting
Windows
Software installation
VLAN
Driver's License
Phone customer support
IT monitoring tools
Desktop (troubleshooting support)
Computer management
Remote access software
Computer networking
Productivity software
Network monitoring tools
Technical support via email
Desktop administration
Active Directory management
Help desk

Full Job Description

Advanced Network and Computer Services, Inc. (ANCS) in Evansville, IN needs an EXPERIENCED Help Desk / PC Support Technician. The right candidate will be responsible for maintaining user uptime and improving computing experiences through effective problem identification and resolution as well as on site replacement of equipment. You will also be responsible for providing great customer service.

Job Responsibilities:

This position requires the following skills and attributes:

Strong PC, application and network troubleshooting skills
Proven verbal and written communications skills supporting end users in a call center environment and using remote support tools when required
Top tier customer service skills and a commitment to the quality
Hands on experience with Windows 7/10, Active Directory and Microsoft Office 2013/2016
Provide Help Desk support onsite and remote
Maintain networked computers including new installs, upgrades and imaging
Utilize remote monitoring and management software to resolve client requests
Documenting, reviewing and improving existing or new procedures and workflows
Responding to client support requests, tickets, calls and emails

Qualifications:

Associate’s or Bachelor’s degree or equivalent combination of training and experience
2-3 years of Technical Support experience
>2 years prior Help Desk or Desktop Support experience
Experience with end user desktop support in a multi-site, corporate campus environment
Strong problem-solving skills and attention to detail
A+, MCP or similar certification a PLUS
Application in AutoTask, Connectwise or other Remote Monitoring Management and ticketing systems a PLUS
Experience working in a Managed Service Provider or supporting multiple clients a PLUS
Strong knowledge of TCP/IP, DNS, DHCP and VLANs
Valid Driver’s License
Must be able to pass Drug Test
Must be able to pass Background Check

Benefits include:

Competitive Pay
Medical, Dental, Vision, Short Term and Long-Term Insurance
401k with Employer matching
Paid Vacation Time
Paid Time Off Program
Paid Holidays
Excellent work environment with like-minded professionals in a state of the art facility

Job Type: Full-time

Ability to Relocate:

Evansville, IN 47713: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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helpdesk technician jobs in evansville in

Helpdesk Computer Technician - Experienced (Onsite Evansville IN)

Now Hiring IT and Telecom Field Technicians

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