Top 192 Retention manager Jobs in Fairport, Ny

Veterinary Practice Manager
The Village Vet —Webster, NY
- $70,000 - $73,000 a year
- Full-time
- Marketing
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Landscape Account Manager
Lakeview Lawn & Landscape —Rochester, NY
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Pittsford, NY
- $74,600 - $115,000 a year
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Clinical Research
University of Rochester —Rochester, NY
- $70,600 - $105,800 a year
- Full-time
- Office
- Master's degree
- University
Manager Customer Service (Growth)
PAYLOCITY CORPORATION —Pittsford, NY
- $79,300 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Managed Services (Payroll)
PAYLOCITY CORPORATION —Pittsford, NY
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager Client Services Ops- Majors
PAYLOCITY CORPORATION —Pittsford, NY
- $74,600 - $120,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Assistant Hotel General Manager
GF Hotels and Resorts —Rochester, NY
- $70,000 - $80,000 a year
- Mid-level
- 3 years
- Hotel
- Health insurance
- Paid time off
Quick Apply
Business Banking Relationship Manager II
Citizens Financial Group —Fairport, NY
- $145,000 - $175,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Senior Property & Casualty Account Manager
Community Financial System, Inc. —Rochester, NY
- $72,000 - $124,686 a year
- Full-time
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Senior Client Solutions Manager
BN, an Augeo company —Rochester, NY
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- 6 years
- Mentoring
- Senior level
- Opportunities for advancement
Case Manager - Housing Stability
Spiritus Christi Prison Outreach —Rochester, NY
- $55,000 - $60,000 a year
- Part-time
- 5 years
- Mid-level
- Residential
- Mileage reimbursement
- Health savings account
Quick Apply
5d
Sales Support & Enablement Senior Manager
Superior Plus Propane —Rochester, NY
- $145,000 - $160,000 a year
- Full-time
- Remote
- English
- Mentoring
- US work authorization
- Employee assistance program
- Flexible schedule
Quick Apply
9d
Lead Customer Experience Specialist
Honeywell —Pittsford, NY
- $53,200 - $66,500 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- 3 years
- Health savings account
- Paid holidays
6d
Regional Manager - Econ Dev & Bus Rel
Avangrid —Rochester, NY
- $134,000 - $168,400 a year
- Sales
- Customer service
- Public speaking
- Dental insurance
- Tuition reimbursement
6d
Manager - Cyber Operations
Avangrid —Rochester, NY
- $128,320 - $160,400 a year
- Computer science
- Computer Science
- Engineering
- Dental insurance
- Tuition reimbursement
Client Solutions Manager
Butler/Till, Inc. —Rochester, NY
- $92,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Travel
- Paid parental leave
- Paid time off
15h
Manager of Talent, Learning and Experience
Foodlink Inc —Rochester, NY
- $70,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Research
- Paid holidays
- Health insurance
The Specialist Lead, Records & Contracts
Deloitte —Rochester, NY
- $72,900 - $134,000 a year
- Full-time
- Writing skills
- Research
- 3 years
4d
Plant HR Manager
Corning —Fairport, NY
- $124,078 - $170,608 a year
- Full-time
- 5 years
- Bachelor of Science
- Master's degree
- Paid parental leave
- Disability insurance
6d

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Veterinary Practice Manager

The Village Vet -
Webster, NY

Quick Apply

Job Details

Full-time
$70,000 - $73,000 a year
5 days ago

Benefits

Health savings account
Health insurance
401(k)
Paid time off
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Practice management
Associate of Applied Science
Customer communication
Business Management
Team leadership
Performance management
Team development
Bachelor's degree

Full Job Description

Small Animal General Practice | Leadership * Team Culture * Operations

About the Role

Are you a people-focused leader who thrives on building a positive, organized, and high-performing workplace?

Our small, close-knit small animal hospital is seeking an experienced Veterinary Practice Manager to join our team and help us build an exceptional practice culture while ensuring our day-to-day operations run smoothly.

This is an ideal opportunity for someone who genuinely enjoys working with people, developing teams, solving problems, and creating structure. As Practice Manager, you will play a central role in supporting our veterinary professionals so they can focus on what they do best: providing outstanding care to our patients and their families.

Key Responsibilities

Lead, Develop & Support Our Team

Our people are at the heart of our practice. You will take an active role in creating a workplace where team members feel supported, valued, motivated, and empowered to do their best work.

Recruit, interview, hire, and onboard veterinary technicians, assistants, and client service team members in collaboration with the practice owner.
Foster a positive, collaborative, respectful, and communicative team culture.
Create balanced weekly staff schedules that support excellent patient care while considering employee well-being.
Address workplace concerns and resolve personnel conflicts fairly, promptly, and professionally.
Conduct performance reviews and establish meaningful professional development and career goals.
Coordinate continuing education opportunities for team members.
Develop structured onboarding and training programs for new employees.
Facilitate ongoing cross-training to strengthen teamwork and clinic flexibility.
Identify opportunities to improve morale, reduce burnout, and strengthen employee retention.

Partner With the Practice Owner

You will serve as a trusted operational and leadership partner to the practice owner.

We value honest, objective feedback and expect our Practice Manager to recognize operational blind spots, raise concerns constructively, and help ensure that leadership decisions reflect the high standards we strive to maintain for our team, clients, and patients.

Keep the Practice Running Smoothly

You will oversee the administrative and operational systems that keep our hospital organized, efficient, and prepared to provide excellent patient care.

Responsibilities include:

Optimize daily appointment schedules and coordinate front-desk workflows.
Support smooth client and patient flow throughout the day.
Maintain OSHA, safety, cleanliness, and applicable veterinary regulatory standards.
Monitor and order medical supplies, pharmaceuticals, and retail inventory.
Manage staff timecards and PTO requests.
Coordinate employee benefit enrollment and assist with benefit-related questions in collaboration with outside vendors.
Handle complex client concerns with professionalism, empathy, and sound judgment.
Support the hospital’s social media presence, marketing initiatives, and community reputation.
Oversee daily end-of-day reconciliation and payment processing.
Serve as a liaison with our external bookkeeper or accountant.
Identify opportunities to improve operational efficiency and the overall client and employee experience.

What We’re Looking For

We are looking for a confident, compassionate, highly organized leader who can effectively balance the needs of our people, patients, clients, and business.

Ideal Qualifications

2–3+ years of team leadership or human resources experience, preferably in a veterinary clinic, medical office, or similar healthcare environment.
BS or minimum AAS degree in business management, communications, veterinary technology, or a related field.
CVPM certification is a strong plus.
Strong computer skills and the ability to quickly learn and confidently navigate practice-management software and technology.
Experience with Practice Management Systems and integrated online pharmacy platforms is highly desirable.
Exceptional emotional intelligence and active listening skills.
Clear, direct, respectful, and professional communication.
Strong judgment and the ability to navigate difficult conversations and personnel situations.
A genuine passion for supporting veterinary professionals and creating a healthy, positive workplace.
The ability to balance compassion with accountability and make thoughtful decisions in a fast-paced environment.

Why This Role Matters

This position is about much more than managing schedules and administrative tasks.

As Practice Manager, you will have a direct impact on the experience of every person who walks through our doors — our team members, our clients, and ultimately our patients.

You will have the opportunity to:

Shape and strengthen our workplace culture.
Develop talented veterinary professionals.
Improve communication and teamwork.
Create systems that make the practice more efficient and enjoyable.
Help reduce burnout and improve employee retention.
Support a high standard of patient and client care.
Build a practice where both employees and patients can thrive.

Join Our Team

If you are a people-centered leader who is organized, emotionally intelligent, comfortable having difficult conversations, and excited about making a meaningful difference in a small veterinary practice, we would love to hear from you.

Join us and help build a veterinary practice wheregreat medicine and a great workplace go hand in hand.

Pay: $70,000.00 - $73,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance

Education:

Bachelor's (Preferred)

Experience:

management: 2 years (Required)

Ability to Commute:

Webster, NY 14580 (Required)

Work Location: In person

Quick Apply

Refine Your Search

retention manager jobs in fairport, ny

Veterinary Practice Manager

Landscape Account Manager

Manager Client Services Ops- Enterprise

Manager, Clinical Research

Manager Customer Service (Growth)

Manager, Managed Services (Payroll)

Manager Client Services Ops- Majors

Assistant Hotel General Manager

Business Banking Relationship Manager II

Senior Property & Casualty Account Manager

Senior Client Solutions Manager

Case Manager - Housing Stability

Sales Support & Enablement Senior Manager

Lead Customer Experience Specialist

Regional Manager - Econ Dev & Bus Rel

Manager - Cyber Operations

Client Solutions Manager

Manager of Talent, Learning and Experience

The Specialist Lead, Records & Contracts

Plant HR Manager

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