Top 396 Patient services representative Jobs in Federal Way Wa

INTAKE COORDINATOR
15333 Vashon Hwy SW —Vashon, WA
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Front Desk Assistant/Care Coordinator
Nuvia Dental Implant Center —Bellevue, WA
- $20 - $39 an hour
- Dental office
- BLS Certification
- Data entry
- Paid training
- Disability insurance
Quick Apply
Patient Advocate / Dental Front Office
Down to Earth Dental —Tacoma, WA
- $20 - $26 an hour
- Full-time
- Dental office
- Administrative experience
- Front desk
- Health insurance
- Dental insurance
Quick Apply
10d
Dental Front Office
Marigold Dental —Federal Way, WA
- $25 - $29 an hour
- Full-time
- Dental office
- 5 years
- In-person
- Free parking
- Paid holidays
Quick Apply
12d
Front Desk Administrator
Counseling Services for Wellbeing —Burien, WA
- From $20 an hour
- Full-time
- Background check
- Private practice
- Google Workspace
- Paid time off
- Employee discount
Quick Apply
9d
Patient Services Representative
Cardiac Study Center —Auburn, WA
- $21.31 - $38.59 an hour
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Resource Representative I ( Remote)
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
Patient Services Representative
COMMUNITY HEALTH CARE —Tacoma, WA
- $20.88 - $29.82 an hour
- Full-time
- High school diploma or GED
- 1 year
- Public Health
- Paid holidays
- Health insurance
1d
Patient Services Representative I
HealthPoint —Kent, WA
- $22.50 - $29.62 an hour
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Patient Access Rep Clinic
Franciscan Medical Group —Puyallup, WA
- $23.90 - $34.79 an hour
- Full-time
- Clinic
- 1 year
- Medical terminology
Patient Care Coordinator
Aya Healthcare —Seattle, WA
- $25 - $28 an hour
- Contract
- Background check
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk/Security
Northwest Integrated Health —Tacoma, WA
- From $22 an hour
- Full-time
- High school diploma or GED
- Clinic
- Conflict management
Quick Apply
Patient Services Representative I (Temporary)
HealthPoint —SeaTac, WA
- $22.50 - $29.62 an hour
- Temporary
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Patient Access Representative
Puyallup Tribal Health Authority —Tacoma, WA
- $21.52 - $24.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Clinic experience
- Profit sharing
- AD&D insurance
Quick Apply
1d
Surgery Scheduler
Virginia Mason Medical Center —Federal Way, WA
- $28.12 - $43.01 an hour
- Full-time
- Surgery
- Hospital
- Customer service
7d
Patient Services Rep - Urgent Care
Proliance Surgeons, Inc. —Tukwila, WA
- $21.65 - $31.95 an hour
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
7d
Patient Access Rep. (PAR)
Proliance Surgeons, Inc. —Tacoma, WA
- $19.02 - $30.43 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Paid time off
Quick Apply
New Patient Coordinator - Patient Concierge
Puget Sound Periodontics and Implant Dentistry —Federal Way, WA
- $23 - $31 an hour
- Full-time
- Background check
- Dental office
- Surgery
- Health insurance
- 401(k)
Quick Apply
8d
Patient Services Representative (Part Time)
Sound Family Medicine —Puyallup, WA
- $21 - $28 an hour
- Part-time
- Private practice
- English
- Office
Quick Apply
7d
Scheduler Coord
VMFH Division Support Services —Tacoma, WA
- $25.12 - $37.85 an hour
- Full-time
- 1 year
- Radiology
- Medical terminology
2d

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INTAKE COORDINATOR

15333 Vashon Hwy SW
Vashon, WA

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Qualifications

Administrative experience

Full Job Description

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.
Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
Communication: We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision-making.
Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary: As an intake coordinator, assumes responsibility for interaction with referring programs and individuals regarding admission of prospective clients. Provides information on referral process, evaluates referral information for appropriateness, ensures completeness of documentation, solicits supplemental information as appropriate, coordinates with the director and/or clinical supervisor.

Organizational Structure/Reporting Relationships: This position is part of the behavioral health team and has no direct reports.

Organizational Responsibilities

Hold Indigenous values and practices with respect and integrity
Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
Actively participate in organizational activities with the understanding that success is achieved through teamwork.
Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.

Job Responsibilities

Serve as the primary point of contact for incoming referrals, communicating with individuals, families, and referring agencies via phone and in person to facilitate the intake and admission process.
Clearly explain program requirements, eligibility criteria, and admission procedures to referral sources and prospective clients.
Review and evaluate intake applications to determine clinical appropriateness and program eligibility.
Assess financial eligibility, verify insurance or funding sources, and conduct follow-up to secure payment authorization and maximize program revenue.
Obtain pre-authorizations and ensure all required documentation is collected for successful billing and reimbursement.
Accurately document all referrals and intake interactions in a timely manner in accordance with organizational and regulatory standards.
Maintain and update a comprehensive intake database, tracking referral sources, payer information, documentation timelines, admission dates, length of stay, and discharge outcomes.
Manage and prioritize the waiting list by maintaining regular communication with referral sources regarding client status and bed availability.
Provide appropriate referrals to alternative services for individuals who are not eligible for admission.
Coordinate admissions with clinical and support staff, including counselors, nursing staff, and treatment attendants, to ensure smooth client transitions into the program.
Assign counselors to new admissions using a rotating system to balance caseloads and support equitable workload distribution.
Arrange transportation for incoming clients when necessary, ensuring timely and safe arrival to the facility.
Monitor and manage admissions flow to maintain optimal census levels while balancing staffing capacity and client care needs.
Collaborate with clinical, administrative, and billing teams to ensure continuity of care and operational efficiency.
Provide after-hours support for urgent intake-related issues, including critical incidents or admission-related emergencies as needed.

Minimum of 1–2 years of experience in an administrative, intake, admissions, or customer service role; experience in a healthcare or behavioral health setting preferred.
Basic knowledge of substance use disorders, treatment services, and recovery principles preferred.
Familiarity with insurance verification, prior authorizations, and payer requirements (e.g., Medicaid, commercial insurance) is a plus.
Strong interpersonal and communication skills, with the ability to interact professionally and compassionately with clients, families, and referral sources.
Demonstrated ability to handle sensitive and confidential information in compliance with privacy regulations (e.g., HIPAA).
Effective organizational and time management skills, with the ability to manage multiple referrals, deadlines, and priorities simultaneously.
Attention to detail and accuracy in data entry, documentation, and record-keeping.
Experience using electronic health records (EHR) systems or database management systems preferred.
Ability to problem-solve, assess eligibility criteria, and make sound decisions within established guidelines.
Comfortable working in a fast-paced environment with frequent interruptions and changing priorities.
Ability to collaborate effectively with multidisciplinary teams, including clinical, medical, and administrative staff.
Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar software.
Flexibility to provide occasional after-hours or on-call support as needed.

Work Environment: SIHB operates on a 4x10 (4 days per week, 10 hours per day) work schedule with occasional extra hours for events, Saturday clinic, and to meet deadlines.

Quick Apply

Refine Your Search

patient services representative jobs in federal way wa

INTAKE COORDINATOR

Front Desk Assistant/Care Coordinator

Patient Advocate / Dental Front Office

Dental Front Office

Front Desk Administrator

Patient Services Representative

Patient Resource Representative I ( Remote)

Patient Services Representative

Patient Services Representative I

Patient Access Rep Clinic

Patient Care Coordinator

Front Desk/Security

Patient Services Representative I (Temporary)

Patient Access Representative

Surgery Scheduler

Patient Services Rep - Urgent Care

Patient Access Rep. (PAR)

New Patient Coordinator - Patient Concierge

Patient Services Representative (Part Time)

Scheduler Coord

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