Top 5 Guest service agent Jobs in Flint Mi

Front Desk/Guest Service Agent - Hyatt Place Flint Grand/Blanc
Northern Hotels Group —Flint, MI
- $15.00 - $16.50 an hour
- 8 hour shift
- Clean driving record
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
11d
Guest Service Agent
Drury Hotels Company LLC —Frankenmuth, MI
- From $15 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
13d
Car Audio Installer , vinyl installer and front desk
Rex audio —Flint, MI
- $15 - $20 an hour
- Part-time
- US work authorization
- Power tools
- In-person
- On-the-job training
Quick Apply
11d
Call Center Agent
Zehnder's of Frankenmuth —Frankenmuth, MI
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook

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Member Service Representative
Financial Plus Credit Union —Flushing, MI
Sales efforts will occur through face-to-face and outbound calls. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy…
$23 - $27 an hour
Quick Apply
10d
Member Service Representative - Flint
University of Michigan Credit Union —Flint, MI
Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and…
Quick Apply

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Guest Service Agent, Full-Time
Holiday Inn Columbus Downtown —Columbus, OH
The hotel operates 24/7/365 and as such this position will require the flexibility to work a variety of shifts to include nights, weekends and holidays..
From $15 an hour
Quick Apply
11d
Front Desk Agent
Foxfruit —Columbus, OH
We are seeking a professional and welcoming Front Desk Agent to provide outstanding service to visitors while supporting daily front desk operations.
$3,775 - $4,400 a month
Quick Apply
4d

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Front Desk/Guest Service Agent - Hyatt Place Flint Grand/Blanc

Northern Hotels Group
Flint, MI

Quick Apply

Job Details

Part-time
$15.00 - $16.50 an hour
11 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Operating systems
Customer service
Driver's License
Cash handling
Hotel experience

Full Job Description

JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS:

· Perform guest registrations (check ins & check outs), room assignments, and special requests

· Understanding of daily hotel operations, policies, procedures, and internal rules

· Knowledge of Brand’s operating systems and Brand’s customer loyalty programs

· Familiar with guest rooms, locations, amenities, features, and all other services offered

· Knowledge of room rates, packages, discounts, and promotions

· Ensure proper credit when checking out guest(s) and handle late charges accordingly

· Knowledge of cash handling and bank procedures to check out all guest(s)

· Bank out at end of shift by following drop procedures

· Answer phones, handle mail, and take messages

· Assist guests with problems and questions; ensure all guest problems are resolved

· Knowledge about the city, local area, and attractions

· Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry

· Know all emergency procedures and the proper action to take

· Operate safe deposit boxes

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

Ability to learn quickly and work in a fast paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

Customer service experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required - Valid driver’s license with safe driving record may be required –

SUPERVISORY RESPONSBILITY

This position has no supervisory responsibilities.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Northern Hotels Group is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Northern Hotels Group also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Job Types: Full-time, Part-time

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
On call
Weekend availability

Experience:

Hotel experience: 1 year (Preferred)
Customer service: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Job Type: Part-time

Pay: $15.00 - $16.50 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

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guest service agent jobs in flint mi

Front Desk/Guest Service Agent - Hyatt Place Flint Grand/Blanc

Guest Service Agent

Car Audio Installer , vinyl installer and front desk

Call Center Agent

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