Top 113 Member service representative Jobs in Flint Mi

Member Service Representative
Financial Plus Credit Union —Flushing, MI
- $23 - $27 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Member Service Representative - Flint
University of Michigan Credit Union —Flint, MI
- University
- Trade school
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Check In Representative
REGIONAL MEDICAL IMAGING, P.C. —Flint, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Jr. Member Solutions Representative
Dort Financial Credit Union —Grand Blanc, MI
- $22 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Entry level
- Health savings account
- AD&D insurance
Patient Access Representative
Insight —Flint, MI
- Computer literacy
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative
Planet Fitness —Flint, MI
- $14.50 an hour
- 18 years or older
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Flint - Teller
ELGA Credit Union —Flint, MI
- Full-time
- Office
- High school diploma or GED
- Entry level
Quick Apply
6d
Automotive Sales Consultant
LaFontaine Lincoln —Grand Blanc, MI
- Full-time
- Hospitality
- Dealership
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Quick Apply
Automotive Business Development Representative
LaFontaine Cadillac Buick GMC of Highland —Highland, MI
- Full-time
- Dealership
- High school diploma or GED
- Business development
- AD&D insurance
- Paid holidays
Quick Apply
PART TIME customer service representative
Bridal By Viper Prom & Tux —Birch Run, MI
- From $14 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick Apply
2d
Automotive Sales Consultant
LaFontaine Chrysler Dodge Jeep Ram of Fenton —Fenton, MI
- Full-time
- Hospitality
- Dealership
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Quick Apply
Sales Representative
Mid-Michigan Foot Products —Genesee County, MI
- $56,000 - $67,000 a year
- Weekends as needed
- Customer service
- Mid-level
- In-person
- 401(k)
- Paid time off
Quick Apply
Supervisor for Day Spa
Evexia Wellness Spa LLC —Clarkston, MI
- $17 - $19 an hour
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Employee discount
Quick Apply
9d
Sales Representative - Uniform
Cintas —Swartz Creek, MI
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Profit sharing
- AD&D insurance
Retail Customer Service Associate
FedEx Office —Flint, MI
- Part-time
- Maintenance
- High school diploma or GED
- Project management
Cashier
VG's Grocery —Genesee, MI
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
Quick Apply
13d
Customer Service Representative - State Farm Agent Team Member
Paul Donnelly - State Farm Agent —Flint, MI
- $40,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Financial Services Representative-Part Time
Security Credit Union —Grand Blanc, MI
- Part-time
- Basic math
- English
- Mid-level
Quick Apply
Financial Services Representative-Full Time
Security Credit Union —Burton, MI
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
Cashier/Customer Service Representative
Colonial Lanes —Flushing, MI
- From $13.73 an hour
- Part-time
- Bilingual
- Supervising experience
- Grocery store experience
- Employee discount
Quick Apply
8d

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Member Service Representative

Financial Plus Credit Union -
Flushing, MI

Quick Apply

Job Details

Full-time
$23 - $27 an hour
10 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Basic math
High school diploma or GED
Financial product expertise
Relationship building in financial sales

Full Job Description

Description:

Job Title: Member Service Representative

Reports to: Branch Manager

Hours per Week: 38 – Hourly Position

Pay: $23.00 - $27.00/hr. Plus incentive pay

Company Summary:

Welcome to Financial Plus Credit Union (FPCU) – 'The Place where it’s Possible.'

At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact.

Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU – where you aren’t just making a living but joining a PLACE where you can REACH your goals.

Position Summary:

To provide exceptional, excellent member service and direct the delivery of products/services by offering solutions to address members’ financial needs. Sales efforts will occur through face-to-face and outbound calls. The candidate will open, service and problem solve all various types of accounts, products and services. The candidate must be a team player with a can-do-attitude, display a high level of integrity, and possess excellent interpersonal skills. They must have an excellent record of providing outstanding member service while meeting sales and operational goals.

Essential Functions & Primary Responsibilities:

Actively and independently seeks knowledge of all products and services to effectively cross-sell, as solutions, in meeting financial needs.
Focus on obtaining new membership through outbound calling, networking with local businesses, and other referral-based avenues.
Responsible for the quality of new accounts opened, including attaining goals and total job standards set by the Department Manager.
Acts as liaison between members and various departments
Confers with members by telephone or in person to provide information about products or services
Troubleshoot and resolve member and internal inquiries in a timely and accurate manner, communicating the resolution to affected parties
Must comply with established policies, procedures and membership requirements when working with member’s accounts.
Performs duties and serves members and co-workers in accordance with our Service Standards and meets specific department/individual standards.
Performs all duties and responsibilities of a loan interviewer, providing information on loan products and services, including calculating debit ratios and payments, quoting rates, payoffs, taking applications, and closing loans.
Proactively solicits and asks for our members’ business to deepen relationships and to increase share growth through a variety of contacts as directed.
Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary.
Perform other duties as assigned

Requirements:

Qualifications:

Candidate must be knowledgeable of Credit Unions products and services and demonstrate the ability to cross-sell and build deeper relationships with our membership

Strong attention to detail and accuracy
Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA
Be adaptable to change and embrace member service standards
Ability to learn new tasks and processes quickly and efficiently

Skills and Abilities:

Level of trust and diplomacy is required, in addition to normal courtesy and tact
Work involves extensive personal contact with others and is usually of a personal or sensitive nature, confidentiality and professionalism
Working knowledge of Microsoft Outlook, Word and Excel
Comfortable learning and adapting to new systems, processes and change
Must be able to operate all basic office equipment
Presents a positive and professional image to members through effective and courteous verbal and written communications
Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation
Ability to apply logical thinking to define problems, collect data, establish facts, draw conclusions and seek solutions for members

Education:

High School Diploma, GED equivalency or higher

Mathematical Skills:

Ability to calculate figures and amounts such as add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Certifications, Licenses:

Must be bondable.
Internal annual compliance testing required

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Sedentary work; sitting most of the time. Exerts up to 25+ pounds of force occasionally
The noise level in the work environment is professional and typically moderate

This job Description is not a complete statement of all duties and responsibilities comprising this position.

Quick Apply

Refine Your Search

member service representative jobs in flint mi

Member Service Representative

Member Service Representative - Flint

Check In Representative

Jr. Member Solutions Representative

Patient Access Representative

Customer Service Representative

Flint - Teller

Automotive Sales Consultant

Automotive Business Development Representative

PART TIME customer service representative

Automotive Sales Consultant

Sales Representative

Supervisor for Day Spa

Sales Representative - Uniform

Retail Customer Service Associate

Cashier

Customer Service Representative - State Farm Agent Team Member

Financial Services Representative-Part Time

Financial Services Representative-Full Time

Cashier/Customer Service Representative

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