Top 46 help desk analyst Jobs in florida

Service Desk Agent Journeyman
Data Systems Analysts, Inc. —Hurlburt Field, FL
- Military
- Mid-level
FSR Analyst-Germany
DCI Solutions —Tampa, FL
- $120,000 - $165,000 a year
- Full-time
- Classroom
- 5 years
- Java
- Profit sharing
- Paid training
Quick Apply
5d
Technology Service Center Analyst II
TROC —Coral Gables, FL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Opportunities for advancement
Quick Apply
8d
Help Desk Analyst (Fort Lauderdale, FL)
World Travel Holdings Inc —Fort Lauderdale, FL
- $24 - $26 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
IT Analyst
United Digestive —Orange City, FL
- Weekends as needed
- HIPAA
- Mid-level
- Office
Quick Apply
Technical Support Analyst
S&P Computersysteme GmbH —Florida
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- SQL
- Health savings account
- Dental insurance
Healthcare Applications Analyst
Borland Groover —Jacksonville, FL
- Full-time
- Microsoft Outlook
- Heavy lifting
- HIPAA
- Profit sharing
- Paid holidays
Quick Apply
Technical Support Analyst
Element Logic —Melbourne, FL
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- SQL
- Health savings account
- Dental insurance
Analyst, Cyber Security Operations
Carnival Corporation —Miami, FL
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
IT Service Desk Analyst
Twin-Star International Inc —Boca Raton, FL
- Computer science
- Computer Science
- 5 years
Quick Apply
Epic Products Analyst, Sr- Epic Referrals
Orlando Health —Orlando, FL
- Full-time
- Remote
- Computer Science
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Loan repayment program
VP, Data & Analytics
Scribd, Inc. —Miami, FL
- $225,000 - $320,000 a year
- Full-time
- Residential
- Analysis skills
- Recruiting
- Paid parental leave
- Disability insurance
Help Desk Analyst
Miami Jewish Health —Miami, FL
- Full-time
- Computer science
- Computer Science
- Hospital
- Free parking
- Health insurance
Quick Apply
ERP Systems Analyst
Wiginton Corp —Sanford, FL
- $55,000 - $80,000 a year
- Full-time
- 5 years
- SharePoint
- Senior level
- Employee stock ownership plan
Quick Apply
Business Analyst
PROTOCOL INFOTECH —Doral, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Referral program
Junior Systems Analyst
Safepoint MGA, LLC —Temple Terrace, FL
- Full-time
- Computer Science
- Ability to walk for extended periods
- Research
- Paid jury duty
- Health savings account
Quick Apply
Support Help Desk Analyst
FMS Solutions Holdings —Fort Lauderdale, FL
- Azure
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Desktop Support Analyst
BNY Mellon —Lake Mary, FL
- $28 - $35 an hour
- Contract
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Help Desk Analyst
Amerilife Group, LLC —Clearwater, FL
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Service Desk Technician
Odevo —Miami, FL
- English
- Mid-level
- Windows
Quick Apply

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help desk analyst jobs near florida

Service Desk Agent Journeyman

Data Systems Analysts, Inc. -
Hurlburt Field, FL

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Job Details

Qualifications

Military
DoD experience
CompTIA Security+
AI applications

Full Job Description

All hired employees are expected to have experience with Microsoft Copilot and / or an approved equivalent AI solution.

Description
DSA Inc. is seeking a qualified Graduate Training Information Management System (G/TIMS) Service Desk Support Representative at Hurlburt AFB, Florida. The selected candidate will join DSA's G/TIMS Air Mobility Command (AMC) support team; the team supports G/TIMS users of the Mobility Air Forces (MAF) for AMC. Responsibilities of this position include supporting local G/TIMS users at JBMDL, provide subject matter expertise to the on-site technical team and assist with activities supporting AMC users. Position requires weekend and nighttime hours (estimate <10% time)

Required Qualifications

G/TIMS operational experience
Worked as either Military Aircrew or other Ops Experience in one of the Major Commands (MAJCOM): AMC, AETC, ACC or similar Service e.g. Marines, Army, Navy
Service Desk experience (customer contact experience)
Current Knowledge of Air Force Network environments
Security + CE certification

Clearance Required

Must hold at hire and maintain an active DoD Secret Clearance

Desired Qualifications

Subject Matter Expertise in G/TIMS modules and AMC application configurations
Knowledgeable with loading and configuring G/TIMS client application on user workstations (ClickOnce or .msi on client)
Experience in deploying software releases, upgrades and patches
Experience performing software testing of the G/TIMS system

Key Responsibilities

Provide Tier 1 product support for G/TIMS users
Provide timely response to resolve user requests via in-person, email, phone or other methods
Train users in current or upcoming new functionality, and assist on-site team with activities that resolve user issues (i.e. troubleshooting software)
Gather help desk metrics and reports
Attend/provide briefing content and respond to requests for subject matter expertise from local team, other service desk representatives and AMC customer
Track and respond to user issues with both functional and common service applications, scheduling functions, and provide information for the effective use of G/TIMS capabilities
Responsible for initial entry and updating of work tickets (in Redmine)

#DSA209

#LI-JE1

Many of DSA's positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. DSA is proud to be an Equal Opportunity Employer. DSA is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. DSA requires background checks , where permitted , by law. DSA is an E-Verify Employer.

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Refine Your Search

help desk analyst jobs in florida

Service Desk Agent Journeyman

FSR Analyst-Germany

Technology Service Center Analyst II

Help Desk Analyst (Fort Lauderdale, FL)

IT Analyst

Technical Support Analyst

Healthcare Applications Analyst

Technical Support Analyst

Analyst, Cyber Security Operations

IT Service Desk Analyst

Epic Products Analyst, Sr- Epic Referrals

VP, Data & Analytics

Help Desk Analyst

ERP Systems Analyst

Business Analyst

Junior Systems Analyst

Support Help Desk Analyst

Desktop Support Analyst

Help Desk Analyst

Service Desk Technician

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