Top 194 customer service representative Jobs in fountain co

Medical Call Center Customer Service Agent - Spanish Bilingual Required
Peak Vista Community Health Centers —Colorado Springs, CO
- $16.00 - $23.20 an hour
- Monday to Friday
- Spanish
- Computer literacy
- HIPAA
- 403(b) matching
- Disability insurance
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Door Advisor - Customer Service Representative - Sales Consultant
Pivot Door Company —Colorado Springs, CO
- $25 - $32 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Paid holidays
- Paid time off
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6d
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Colorado Springs, CO
- $17 - $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
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1d
Customer Service Representative - State Farm Agent Team Member
Dan Lewis - State Farm Agent —Colorado Springs, CO
- $19 - $25 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
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8d
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Colorado Springs, CO
- $17 - $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
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Customer Service Associate I
Family Dollar —Fountain, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Fountain, CO
- $15.16 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Inside Sales / Customer Service Representative
Pavestone —Fountain, CO
- $22 - $26 an hour
- Online Application
- In person
- Office
- In-person
- Communication skills
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Customer Service Representative
Smith Plumbing and Heating —Colorado Springs, CO
- $18 - $22 an hour
- Full-time
- Computer literacy
- Communication skills
- Entry level
- Paid training
- Health insurance
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Retail Sales Associate/Customer Service
The Ups Store - Fountain,CO —Fountain, CO
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Analysis skills
- Math
- Employee discount
- Flexible schedule
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2d
Customer Service Specialist Part-Time
Ferrellgas —Colorado Springs, CO
- From $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- US work authorization
- Paid training
- Paid time off
Customer Service Rep
Planet Fitness - Baseline Fitness —Colorado Springs, CO
- $15.20 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Customer Service Representative - Loss Prevention.
Ford Motor Company —Colorado Springs, CO
- $40,000 - $84,600 a year
- 8 hour shift
- Hybrid work
- Sales
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
8d
Pharmacy Customer Service Associate
Walgreens —Fountain, CO
- $16.16 - $18.00 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
2d
CUSTOMER SERVICE REPRESENTATIVE - FT
Cutter Aviation —Colorado Springs, CO
- $20 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Vision insurance
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Customer Care Representative (CCR)
WireNut Home Services —Colorado Springs, CO
- $19 - $27 an hour
- Full-time
- Background check
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Quick Apply
Call Center Agent I
DIVERSUS HEALTH INC —Colorado Springs, CO
- $17.57 - $21.63 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Customer Service Representative
Circle K —Colorado Springs, CO
- $15.50 - $16.00 an hour
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Customer Service Representative
U-Haul —Colorado Springs, CO
- $15.16 - $17.25 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Colorado Springs, CO
- $17 - $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
1d

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Medical Call Center Customer Service Agent - Spanish Bilingual Required

Peak Vista Community Health Centers -
Colorado Springs, CO

Quick Apply

Job Details

$16.00 - $23.20 an hour

Benefits

403(b) matching
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Computer operation
Spanish
Customer communication
Computer literacy
English
High school diploma or GED
Customer data entry

Full Job Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00 to $23.20 hourly/based on experience.

Summary of Benefits:

Medical, Dental, Vision, Life, STD, LTD
403(b) Retirement with Company Match
Paid Time Off
Tuition Assistance
Perks Rewards
Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Location: 3205 North Academy Blvd, Colorado Springs, CO 80917

Job Summary:
The Customer Service Agent I represents Peak Vista Community Health Centers (PVCHC) by providing outstanding customer service by professionally answering inbound patients' calls with a compassionate and empathetic approach. A Customer Service Agent I will be adept in actively listening, conveying information effectively, and be service oriented when seeking ways to help and resolve problems. The goal of this position is to elevate the patient's experience by actively listening and addressing questions/concerns to promote a one-call resolution. The schedule for this role is 9:00 AM - 6:00 PM, Monday - Friday.

Essential Duties and Responsibilities

Answers all inbound patient calls.
Schedules and reschedules appointments as needed.
Transfers calls to appropriate office personnel and departments.
Answer and route patient questions in a professional and patient-centric manner by asking probing questions.
Communicates patient concerns and questions effectively and succinctly to the appropriate care team (s).
Responsible for verifying and documenting necessary demographics, insurance, and other vital information.
Understands and abides by all HIPAA guidelines.
Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
Exhibits regular and timely attendance.
Consistently meet call quality (quality assurance) and call center metrics.
Demonstrates a high level of honesty, integrity, and accountability.
Able to work in a fast-paced environment and take appropriate action while providing a high level of customer service.
Follows all PVCHC instructions, procedures, and protocols when answering and handling calls.
Appropriately escalates patient feedback and/or concerns with your management team.
Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear and detailed documentation of calls.
Utilize efficient computer skills to complete daily tasks by displaying proficiency with all technology programs including but not limited to: NextGen, Cisco, Webex Microsoft Office.
Actively exhibits empathy, compassion, patience, adaptability, and listening with understanding.
Embraces cultural diversity amongst ourselves and our community.
Communicates effectively and collaboratively with all levels of management and teammates.
Responsible for the human, financial, and material resources as well as data and information entrusted to us.
Strives to deliver the best outcomes and highest quality service.
Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
Enhances the effectiveness, efficiency, and productivity of the department by contributing to, and participating in, departmental performance improves goals.
Lives by Peak Vista Core Values to reinforce Peak Vista's mission and values.
Other duties as assigned.

Supervision Exercised: None

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience:
Education: High school diploma or equivalent education. Bilingual Required.

Work Experience: One-year of customer service experience preferred. Experience in a fast-paced call center as a Call Center Representative desired, but not required. Healthcare experience desired, but not required.

Computer Skills: Basic – ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; enter and correct data.

Certificates and Licenses: None

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details.

The noise level in the work environment is usually quiet.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.

Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

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Refine Your Search

customer service representative jobs in fountain co

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Customer Service Associate I

Customer Service Associate I

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Customer Service Representative - Loss Prevention.

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