Top 89 Call center representative Jobs in Franklin Park Pa

Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
Call Center Agent
Logix Guru LLC —Pittsburgh, PA
- $21 - $25 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Mid-level
- Free parking
Quick Apply
Intake Customer Service Advocate
New York Life —Pittsburgh, PA
- $38,000 - $42,000 a year
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- High school diploma or GED
- Free parking
- Disability insurance
14d
Call Center Agent
Keystone Staffing Solutions, LLC —Pittsburgh, PA
- $18 - $23 an hour
- Weekends as needed
- Background check
- Research
- Mid-level
Quick Apply
7d
Call Center Representative - Roadside Assistance
AAA East Central —Pittsburgh, PA
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Call Center Representative
Nextier Bank —Cranberry Township, PA
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
10d
Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Free parking
- Commuter assistance
Quick Apply
8d
Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
8d
Customer Care Specialist | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- Office
- Free parking
- Commuter assistance
Quick Apply
8d
Bilingual Customer Support Specialist | Onsite-Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Customer Specialist
Mr. Handyman of Northern Pittsburgh, South Hills, Moon —Pittsburgh, PA
- $19 - $22 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
23h
Outside Sales Representative (No Cold Calling)
Home Genius Exteriors West —Monroeville, PA
- $100,000 - $300,000 a year
- Full-time
- Mid-level
- 2 years
- Paid training
Quick Apply
Customer Service/Sales Representative
STRIVEXX —Pittsburgh, PA
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- Typing
Quick Apply
Inside Phone Sales Representative
Reliance First Capital, LLC —Pittsburgh, PA
- From $48,000 a year
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Patient Support Specialist
ConnectiveRx —Pittsburgh, PA
- $15.26 - $19.00 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Disability insurance
Customer Relations Specialist
SHULTS FORD HARMARVILLE —Pittsburgh, PA
- Up to $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Dealership
- Health insurance
- Dental insurance
Quick Apply
1d
Korean-Speaking Customer Service Representative
Oxford Solutions, Inc —Pittsburgh, PA
- $22 an hour
- High school diploma or GED
- Bachelor's degree
- Communication skills
Quick Apply
Call Center Representative - Moon Township, PA (Hybrid)
Clearview Federal Credit Union —Moon Township, PA
- From $19 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Computer skills
Quick Apply
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training

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Primary Contact Center Representative (Call Center)

F.N.B. Corp. -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Customer communication
Word embeddings
High school diploma or GED

Full Job Description

Primary Office Location:

503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.

Join our team. Make a difference - for us and for your future.

Position Title: Primary Contact Center Representative

Business Unit: Retail Operations

Reports to: Contact Center Supervisor

Position Overview:

This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.

Primary Responsibilities:

Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.

Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.

Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

Strong problem solving ability

Patience when dealing with difficult situations.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Ability to work some holidays and weekends.

Ability to sit for extended periods of time

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Apply Now

Refine Your Search

call center representative jobs in franklin park pa

Primary Contact Center Representative (Call Center)

Call Center Agent

Intake Customer Service Advocate

Call Center Agent

Call Center Representative - Roadside Assistance

Call Center Representative

Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Customer Care Specialist | Hiring Now | Onsite- Pittsburgh

Bilingual Customer Support Specialist | Onsite-Pittsburgh

Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative

Customer Specialist

Outside Sales Representative (No Cold Calling)

Customer Service/Sales Representative

Inside Phone Sales Representative

Patient Support Specialist

Customer Relations Specialist

Korean-Speaking Customer Service Representative

Call Center Representative - Moon Township, PA (Hybrid)

Temporary Customer Service Representative (Onsite)

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