Top 73 Service writer Jobs in Franklin Tn

Service Advisor
Darrell Waltrip Buick GMC —Franklin, TN
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- 5 years
13d
Service Advisor
Toyota of Cool Springs —Franklin, TN
- Full-time
- Dealership
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Darrell Waltrip Subaru —Franklin, TN
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- 5 years
Automotive Service Consultant
Lexus of Cool Springs —Brentwood, TN
- $50,000 - $120,000 a year
- Full-time
- Background check
- Dealership
- Computer literacy
- Paid training
- Paid holidays
Quick Apply
Service Advisor
Chrysler Dodge Jeep Ram of Franklin —Franklin, TN
- $65,000 - $140,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid training
- Health insurance
Quick Apply
Greenway Kia Franklin- Service Advisor
FRANKLIN AUTO ACQUISITIONS INC —Franklin, TN
- Full-time
- Dealership
- Driver's License
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
trigreen equipment —Franklin, TN
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Service Advisor/ASM
Wyatt Johnson Ford —Nashville, TN
- $80,000 - $175,000 a year
- Sales
- Dealership
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Service Advisor
Victory Nissan of Nashville —Nashville, TN
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Truck Service Advisor
LV Petroleum —Franklin, TN
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
SERVICE ADVISOR
Carl Black Automotive Group —Nashville, TN
- $60,000 - $120,000 a year
- Full-time
- Background check
- Dealership
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Toyota of Murfreesboro —Murfreesboro, TN
- Full-time
- Background check
- Clean driving record
- Sales
- Paid holidays
- Health insurance
Quick Apply
Service Advisor Assistant
Beaman Toyota —Nashville, TN
- $3,500 - $4,500 a month
- Dealership
- Basic math
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Experienced Lube / Express Service Manager
GM of Murfreesboro —Murfreesboro, TN
- From $20 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Manager / Parts Manager - Nashville Area Dealership
Confidential —Nashville, TN
- $60,000 - $65,000 a year
- Full-time
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
1d
Associate Service Advisor
Crash Champions —Franklin, TN
- $15.00 - $23.05 an hour
- Full-time
- Entry level
Quick Apply
13d
Customer Service Advisor
Valvoline Instant Oil Change —Brentwood, TN
- $18 an hour
- English
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Health savings account
Quick Apply
Customer Service Consultant
Caliber —Nashville, TN
- Full-time
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Automotive Service Advisor
Victory Nissan of Nashville —Nashville, TN
- $60,000 - $100,000 a year
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Service Advisor
NELSON MOTOR COMPANY LLC —Murfreesboro, TN
- $48,000 - $60,000 a year
- Part-time
- Hospitality
- Dealership
- Computer literacy
Quick Apply

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Service Advisor

Darrell Waltrip Buick GMC -
Franklin, TN

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Computer operation
Customer communication
Serving clients
Basic math
In-person customer service
Driver's License
Experience working in the automotive repair industry
Productivity software
Mechanical knowledge

Full Job Description

Darrell Waltrip Buick GMC

Location: 1440 Murfreesboro Rd, Franklin, Tennessee 37067

Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Works with customer and technician to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customer.
Meets dealership’s standards for repair and order production.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

o up to 3 years

3-5 years

o 5+ years

Education/Experience:

Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills.

Certificates and Licenses:

Valid Driver’s License

o Automobile Salesperson License

Computer Skills:

Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.

Environment Demands:

Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Apply Now

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