Top 23 Guest service agent Jobs in Freestone Ca

Part time Front Desk Agent/Hotel Concierge
boon hotel + spa —Guerneville, CA
- $22 - $27 an hour
- Part-time
- English
- Hotel
- Computer skills
Quick Apply
Front Desk Agent
Geyserville Inn —Geyserville, CA
- $18 - $23 an hour
- Part-time
- Hospitality
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Spa Guest Services Agent
Indian Springs Resort and Spa —Calistoga, CA
- $21 an hour
- Part-time
- Hospitality
- In-person
- Entry level
- 401(k)
- 401(k) matching
Quick Apply
Front Desk Agent
The Lodge at Sonoma —Sonoma, CA
- Up to $24.21 an hour
- Online Application
- US work authorization
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Front Desk Agent
Indian Springs Resort —Calistoga, CA
- $23 an hour
- Part-time
- Front desk
- In-person
- Guest services
Quick Apply
12d
Front Desk Agent
Lodge at Marconi —Marshall, CA
- $25 - $27 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
Guest Service Agent
Santa Rosa Hampton Inn & Suites by Hilton —Santa Rosa, CA
- $19 - $21 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Service Representative
Hotel Dega —Bodega Bay, CA
- From $20 an hour
- Part-time
- Computer literacy
- Hotel
- US work authorization
- Employee discount
Quick Apply
8d
Concierge Agent Front Desk
Farmhouse Inn Company LLC —Forestville, CA
- $21 - $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Basic math
Quick Apply
Front Desk Agent - Full Time
Appellation Healdsburg —Healdsburg, CA
- $23 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Store discount
- 401(k) matching
Quick Apply
Part Time Front Office Agent
FAIRMONT —Sonoma, CA
- $27 an hour
- Part-time
- US work authorization
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
9d
Hotel Guest Service Agent
Lodge at Healdsburg —Healdsburg, CA
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
12d
Guest Service Agent
Dry Creek Inn Limited Partnership —Healdsburg, CA
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Reservation Agent
Hotel Healdsburg —Healdsburg, CA
- $20 - $21 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Hampton Inn & Suites Windsor - Front Desk Agent
Aimbridge Hospitality —Windsor, CA
- $17 - $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
14d
Guest Service Agent Front Office - Liora Estate
Liora —Healdsburg, CA
- Part-time
- Hotel
- Conflict management
- Organizational skills
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Santa Rosa, CA
- $18 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
5d
Guest Services Agent
Calistoga Motor Lodge & Spa —Calistoga, CA
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
Quick Apply

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Weekend Phone Reception & Reservations Specialist
V. Sattui Winery —Saint Helena, CA
You’ll be the voice of V. Sattui, helping guests plan visits, answering questions, and ensuring every interaction feels welcoming and informed.
From $23 an hour
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Front Desk Agent
Lodge at Marconi —Marshall, CA
Screen calls and other requests relating to placing and receiving telephone calls. Courteously and accurately answer inquiries to telephone and in-person…
$25 - $27 an hour
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Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
6h
Hotel Front Desk
Sonesta —Columbus, OH
Register guests, issue room keys, and provide information on hotel services and room location. Responsible to maintain the security of cash, credit card…

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guest service agent jobs near freestone ca

Part time Front Desk Agent/Hotel Concierge

boon hotel + spa
Guerneville, CA

Quick Apply

Job Details

Part-time
$22 - $27 an hour

Qualifications

Customer communication
In-person customer service
English
De-escalation techniques
Conflict de-escalation

Full Job Description

Description:

As a Front Desk Agent you will represent our brand to our guests throughout all stages of their stay. We believe in modern design, interesting elements, simple + clean lines, sustainability, equality, and the highest quality of service and amenities.

As a Front Desk Agent, you will perform many duties, including but not limited to:

Answer telephone and emails to make hotel and spa reservations, take deposits and answer inquiries.
Use proper telephone and email etiquette. Must be sales-minded. Present options, alternatives and use suggestive selling techniques to promote other services and offer assistance in making choices.
Know how to use front office computer, reservation software and equipment.
Know room locations, types of rooms available, room rates, activities, services and amenities of the property.
Read reservation notes and accommodate VIPs and special requests before guest arrival.
Perform room checks upon guest departures to check for left items, collect menu cards, add purchased items to guest’s accounts and send/print final guest statement.
Perform quality assurance checks, prepare handwritten notes and setup rooms before arrivals.
Take final payment and register guests upon check-in. Confirm that all information is correct in our system. Communicate property policies, give property tours and escort guests to their rooms.
Plan, prepare and execute breakfast delivery.
Maintain the cleanliness and neatness of the front desk area, lobby and kitchen.
Replenish honor bar and pool amenities.
Follow proper opening and closing procedures.
Take thorough notes and communicate clearly with other staff members. Strive to set your coworkers up for a successful shift.
Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashiering tasks like bill/invoice settlement, posting charges, following up with disputes and sending final statements via email.
Know the policies and procedures for deposits, spa bookings, cancellations, pets, extra guests, etc.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, and special requests.
Coordinate requests for maintenance and repair work.
Read the InnKeeper notes and communications board daily. Is aware of daily activities, special events, weddings, groups and meetings taking place in the hotel.
Attend department meetings.
Report any complaints, unusual occurrences, or requests to the manager.
Know all safety and emergency procedures, be aware of accident prevention policies.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Requirements:

Previous hotel-related/hospitality experience desired.
Knowledge of Google Drive, Excel, Word preferred.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.
Punctual, regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
Must speak, read, write, and understand English to communicate with guests, co-workers and management.
Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.

Quick Apply

Refine Your Search

guest service agent jobs in freestone ca

Part time Front Desk Agent/Hotel Concierge

Front Desk Agent

Spa Guest Services Agent

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Representative

Concierge Agent Front Desk

Front Desk Agent - Full Time

Part Time Front Office Agent

Hotel Guest Service Agent

Guest Service Agent

Reservation Agent

Hampton Inn & Suites Windsor - Front Desk Agent

Guest Service Agent Front Office - Liora Estate

Front Desk Agent

Guest Services Agent

Itinerary Designer/Concierge

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