Top 533 Guest experience manager Jobs in Fresno, Ca

Card Room Casino Shift Supervisor
Club One Casino, Inc. —Fresno, CA
- $27.00 - $28.50 an hour
- Full-time
- 5 years
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Taco Bell General Manager
Cotti Foods Corporation —Kerman, CA
- $23 - $29 an hour
- Full-time
- 18 years or older
- Sales
- Bachelor of Science
2d
Taco Bell General Manager
Cotti Foods Corporation —Fresno, CA
- $23 - $29 an hour
- Full-time
- 18 years or older
- Sales
- Bachelor of Science
2d
Restaurant General Manager
Uncle Harry's NY Bagelry & Coffeehouse —Fresno, CA
- $18 - $25 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Recruiting
1d
Leasing Consultant
Confidential —Fresno, CA
- $21 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Overnight Guest Services & Safety Manager
Western Camps, Inc. —Clovis, CA
- $22 - $25 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Supervising experience
- Dental insurance
- 401(k)
Quick Apply
Wedding Venue General Manager
Wedgewood Weddings —Fresno, CA
- $70,000 - $77,250 a year
- Overtime
- Microsoft Outlook
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Office Services Associate
Opensity Solutions —Fresno, CA
- $23.00 - $26.50 an hour
- Full-time
- Carpentry
- Ability to walk for extended periods
- Sanitation
- Health insurance
- Dental insurance
Quick Apply
8h
Wedding Coordinator & Banquet Operations
Wedgewood Weddings —Fresno, CA
- $26 an hour
- Overtime
- Team management
- Experience equivalent to degree accepted
- Entry level
- Paid holidays
- Health insurance
Quick Apply
12d
House Manager & Family Assistant
Sage Haus —Fresno, CA
- $35 - $40 an hour
- Part-time
- Background check
- CPR Certification
- First Aid Certification
Quick Apply
Server
Famous Dave's —Fresno, CA
- Full-time
- Entry level
Quick Apply
Facility Manager
Lucky Strike Entertainment —Clovis, CA
- $27 - $30 an hour
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Employee stock purchase plan
- Health insurance
1d
Assistant General Manager
Chuze Fitness —Fresno, CA
- $22.96 - $24.56 an hour
- Weekends as needed
- Serving
- Inventory management
- Mid-level
- Health savings account
- Paid holidays
Wedding Sales & Coordinator
Wedgewood Weddings —Fresno, CA
- $26 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
District Manager - Dennys
Denny's —Fresno, CA
- Full-time
- Sales
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
District Manager
Wingstop —Fresno, CA
- $75,000 - $85,000 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
Quick Apply
General Manager
McDonald’s —Clovis, CA
- From $95,280 a year
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Executive Assistant & Showroom Manager
CORE Business Interiors —Fresno, CA
- $24.00 - $31.25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
3d
Cannabis Specialist
Haven Fresno —Fresno, CA
- $16.90 - $20.20 an hour
- Part-time
- Merchandising
- Data entry
- Organizational skills
Development Officer
Marjaree Mason Center, Inc. —Fresno, CA
- $70,304 - $87,490 a year
- Weekends as needed
- Spanish
- Current TB test
- 5 years
- 403(b) matching
- Paid holidays

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guest experience manager jobs near fresno, ca

Card Room Casino Shift Supervisor

Club One Casino, Inc. -
Fresno, CA

Quick Apply

Job Details

Full-time
$27.00 - $28.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Slot machines
Customer communication
Guest relations
Casino experience
In-person customer service
Workplace dispute resolution
English
High school diploma or GED
Problem-solving
Productivity software

Full Job Description

Job Summary:

Responsible for all facility operations on shift. Work with senior and department managers to ensure a safe, consistent guest experience for all Club One Casino guests.
Check all employees in/out for shifts, meal/break periods and observing time clock usage.
Track employee attendance, tardiness and appearance.
Insure that posted schedules and duties are followed. Adjust staffing as directed by department managers, balancing coverage and personnel costs.
Supervise all dealers including establishing and managing rotations, implementing and monitoring policies and procedures and suggesting training or discipline, as necessary.
Suggest procedure and policy changes to senior management as appropriate.
Communicate to staff re: tournaments, promotions and policy/procedure changes.
Produce and submit a shift report for Casino Manager or General Manager regarding all incidents and business issues on shift.
Maintain accurate and timely game tracking grid. Record and collect all dealer drops.
Responsible for all entrusted funds including dealer trays, podiums and other funds in operation on the casino floor. Conduct random checks of trays and podiums to ensure proper balance and compliance with state and local laws.
Manage daily tournament and poker floor operations as necessary.
Graveyard only; monitor the D-14 Box pick-up to ensure that all drop boxes are retrieved and match the tracking sheet.
Greet Club One Casino guests and help resolve guest issues and concerns as necessary.
Oversee and ensure diligent implementation of Title 31 policies and procedures. Communicate observed discrepancies or reporting shortfalls to senior management.
Assist guests with Responsible Gaming Self-Restriction and Self-Exclusion programs.
Monitor guest behavior including alcohol consumption, treatment of staff and other guests, compliance with game rules and Code of Conduct. Anticipate and report possible behavior issues to management or security staff.
Support other department managers in their tasks related to the gaming floor.
Ensure all dealers are consistently offering the Player-Dealer position as required and reinforce proper procedure during each game setup
Complete continuing education and training as directed by management.
Any and all reasonable duties that may be assigned in the future.

Essential Job Skills:

Fluency in English. Ability to read and write English.
Superior communication and customer service skills.
Ability to work well with all Club One Casino employees at all levels.
Working knowledge of and ability to rule in accordance with City of Fresno Card Room Ordinance, state gaming laws, Robert’s Rules of Poker and Club One Casino game and house rules and procedures.
Ability to monitor and implement Club One Casino games and promotions consistent with Club One Casino procedures.
Ability to monitor and manage Club One Casino tournament activity.
Experience and judgment to solve time critical problems.
Creativity, patience and conflict resolution skills.

Minimum Requirements:

Must be at least 21 years old.
Card Room work permit.
California Gambling Control Commission Key Employee license.
High school diploma or equivalent.
5-7 years experience in casino gaming environment.
Proficiency with web-based programs and Microsoft Office products.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Pay: $27.00 - $28.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in fresno, ca

Card Room Casino Shift Supervisor

Taco Bell General Manager

Taco Bell General Manager

Restaurant General Manager

Leasing Consultant

Overnight Guest Services & Safety Manager

Wedding Venue General Manager

Office Services Associate

Wedding Coordinator & Banquet Operations

House Manager & Family Assistant

Server

Facility Manager

Assistant General Manager

Wedding Sales & Coordinator

District Manager - Dennys

District Manager

General Manager

Executive Assistant & Showroom Manager

Cannabis Specialist

Development Officer

I want to receive the latest job alert for guest experience manager in fresno, ca

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