Top 367 Guest services manager Jobs in Fresno, Ca

General Manager
Marriott International, Inc —Clovis, CA
- $75,000 - $100,000 a year
- Full-time
- Hotel
- Senior level
- Restaurant
- Health insurance
2d
Office Services Associate
Opensity Solutions —Fresno, CA
- $23.00 - $26.50 an hour
- Full-time
- Carpentry
- Ability to walk for extended periods
- Sanitation
- Health insurance
- Dental insurance
Quick Apply
4d
Overnight Guest Services & Safety Manager
Western Camps, Inc. —Clovis, CA
- $22 - $25 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Supervising experience
- Dental insurance
- 401(k)
Quick Apply
Hotel General Manager
Holiday Inn Express Madera - Yosemite Park Area by IHG —Madera, CA
- $68,000 a year
- Microsoft Outlook
- Hotel
- High school diploma or GED
Quick Apply
Assistant General Manager
McDonald’s —Clovis, CA
- $83,200 - $95,680 a year
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
District Manager
Wingstop —Fresno, CA
- $75,000 - $86,000 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
Quick Apply
Member Services Representative
Crunch Fitness - Greater San Diego —Clovis, CA
- $16.90 an hour
- Part-time
- Computer literacy
- Writing skills
- English
- Employee discount
- Opportunities for advancement
Quick Apply
General Manager
McDonald’s —Clovis, CA
- $95,280 - $111,950 a year
- Military
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Assistant General Manager
Chuze Fitness —Fresno, CA
- $22.96 - $24.56 an hour
- Weekends as needed
- Serving
- Inventory management
- Mid-level
- Health savings account
- Paid holidays
Engagement Coordinator
Carrington College —Fresno, CA
- $18 - $20 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Store Management - Spirit
Spirit Halloween —Fresno, CA
- $18 - $23 an hour
- Seasonal
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Restaurant Manager
Fleming's Prime Steakhouse & Wine Bar —Fresno, CA
- $58,030 - $90,800 a year
- Sales
- Computer literacy
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Shift Manager
McDonald’s —Fresno, CA
- $22.00 - $27.42 an hour
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Health insurance
- Dental insurance
Dispensary Store Assistant Manager
Haven Fresno —Fresno, CA
- $20.50 - $23.00 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
2d
Leasing Consultant
Confidential —Madera, CA
- $21 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Lead Cashier
Ulta Beauty, Inc. —Fresno, CA
- $16.90 - $24.75 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Sales Coordinator - Fresno
Aramark —Fresno, CA
- $21 - $25 an hour
- Marketing
- Mid-level
- Office
- Disability insurance
- Health insurance
Shift Supervisor
Round Table Pizza —Fresno, CA
- $21 an hour
- Part-time
- Clean driving record
- Sales
- Customer service
Quick Apply
Full Time Assistant Store Manager (Store 3584)
GameStop Inc —Clovis, CA
- $19.65 - $23.65 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Park Assistant Manager
Kids Empire California LLC —Fresno, CA
- $20.28 - $21.28 an hour
- Weekends as needed
- Management
- Sanitation
- English
- AD&D insurance
- Health insurance
Quick Apply

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guest services manager jobs near fresno, ca

General Manager

Marriott International, Inc -
Clovis, CA

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Job Details

Full-time
$75,000 - $100,000 a year
2 days ago

Benefits

Health insurance

Qualifications

Vendor relationship building

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26094599
Job CategoryProperty Leadership
Location1450 Shaw Ave, Clovis, California, United States, 93611
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $75,000 - $100,000
Expiration Date: 09/13/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Axis Hotel Group Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary:

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership.
Leads the team in the development and implementation of property-wide strategies.
Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.
Builds relationships with key customers and is involved in the sales process.

Managing Property Operations

Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).
Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
Prepares for BSA audits (i.e., daily and pre-visit activities).
Reviews and follows-up on property ITR scores and comments.
Acts as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
Manages the implementation of major brand standards (e.g., HSIA, the Market, Bistro).
Delegates responsibilities for operations and projects to appropriate level of associate.

Managing Food and Beverage Operations

Monitors Food and Beverage forecasting and par levels to reduce waste and maximize Food and Beverage profit margins.
Provides timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details.
Establishes and leverages local vendor relationships to support food and beverage operational needs.
Ensures bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management.
Conducts periodic compliance audits with Back of House associates to ensure they use job aids (HA checklist open and close, production charts, freezer pull check, Inventory ordering checklist, temp logs, mapping/zoning fridge, org of space, etc.)
Provides coaching on operations and troubleshooting of Micros and other technology components within property common areas.

Managing and Sustaining Sales and Marketing Strategy

Works with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc.).
Works with Market Sales to establish property sales strategy, goals, and action plans.
Identifies and champion creative marketing solutions that fit the brand and property needs.
Participates in the property sales review (PSR).
Manages relationships with decision makers at top accounts.
Develops innovative means for capturing new streams of revenue through property amenities.
Interacts with in-house guests to prospect for new sources of business.
Ensures direct sales staff fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate.
Identifies key revenue generating stakeholders and customers and communicate information to sales offices.
Coaches and reinforces associate selling strategies that take advantage of property amenities.
Ensures all national and regional marketing programs (e.g., HSIA, etc.) are pulled through to relevant departments.
Participates in and host customer recognition events to drive sales.
Understands and leverage sales and marketing advantages over competitor properties within market.
Monitors sales strategy with RSO to ensure ongoing effectiveness and compliance.

Managing Profitability

Manages on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
Measures, analyzes, and communicates property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
Updates and communicates profit forecasts to associates/managers.

Axis Hotel Group provides competitive pay, quarterly performance-based bonuses, comprehensive health benefits, retirement savings through CalSavers, and hotel stay discounts across our portfolio and Marriott brands.

This company is an equal opportunity employer.

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Refine Your Search

guest services manager jobs in fresno, ca

General Manager

Office Services Associate

Overnight Guest Services & Safety Manager

Hotel General Manager

Assistant General Manager

District Manager

Member Services Representative

General Manager

Assistant General Manager

Engagement Coordinator

Store Management - Spirit

Restaurant Manager

Shift Manager

Dispensary Store Assistant Manager

Leasing Consultant

Lead Cashier

Sales Coordinator - Fresno

Shift Supervisor

Full Time Assistant Store Manager (Store 3584)

Park Assistant Manager

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