Top 12 Help desk support Jobs in Galveston, Tx

Service Coordinator ( Program Team)
BAKERRIPLEY —Texas City, TX
- Full-time
- Computer literacy
- Office
- Administrative experience
IT Support Specialist
Gulf Winds International Inc. —Houston, TX
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Communication skills
Quick Apply
14d
IT Support Services
ARES Corporation —Houston, TX
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Customer Support Technician
GHG Corporation —Houston, TX
- Full-time
- 5 years
- High school diploma or GED
- Analysis skills
- 401(k)
Quick Apply
Contingent Systems Analyst / IT Specialist
TechTrans International —Houston, TX
- Online Application
- Mid-level
- 3 years
- Analysis skills
Contingent IT Lead / Project Manager
TechTrans International —Houston, TX
- Online Application
- Computer Science
- 5 years
- Bachelor's degree

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Service Coordinator ( Program Team)

BAKERRIPLEY -
Texas City, TX

Apply Now

Job Details

Full-time

Qualifications

Career guidance
Computer literacy
High school diploma or GED

Full Job Description

Position Summary

The Service Coordinator plays a key role in ensuring a seamless and supportive experience for customers entering the Workforce Solutions career office and
utilizing the resource room.

Positioned within the resource area, the Service Coordinator helps customers navigate available services, use self-service technology, and access tools for job search and career exploration. This role contributes to overall service flow, technology access, and customer readiness by maintaining an organized environment and providing hands-on guidance.

Key Responsibilities

Greet and direct customers upon entry, identifying service needs and

assisting with navigation of the career office.

Provide resource room support, helping customers use computers, printers,

scanners, and workforce tools (e.g., WorkInTexas.com).

Assist with resume printing, job application processes, and accessing labor

market information.

Ensure proper customer check-in and documentation in systems such as

WorkInTexas.com.

Distribute program brochures, forms, and materials related to workforce

programs, orientations, and events.

Maintain the functionality and cleanliness of resource room equipment and

materials.

Monitor customer flow and technology use, offering assistance to ensure

meaningful participation in self-service activities.

Collaborate with Career Office staff to support appointments, workshops,

and referrals.

Document customer interactions accurately to maintain data integrity and

compliance with service requirements.

Assist with logistics and setup for in-office events, orientations, or hiring

fairs as needed.

Preferred Qualifications:

High school diploma or GED required; associate degree preferred.
One year of experience in customer service, administrative support, or help

desk role, preferably in a workforce development or public service
environment.

Familiarity with computers, common web-based applications, and office

equipment.

Ability to communicate clearly and effectively with diverse populations.
Strong problem-solving, multitasking, and interpersonal skills

Apply Now

Refine Your Search

help desk support jobs in galveston, tx

Service Coordinator ( Program Team)

IT Support Specialist

IT Support Services

Customer Support Technician

Contingent Systems Analyst / IT Specialist

Contingent IT Lead / Project Manager

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