Top 12 Desktop support technician Jobs in Garden City, Id

Level I Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- 1 year
- Entry level
- Paid holidays
- Health insurance
Desktop Support Technician I - Boise, ID
American Credit Acceptance —Meridian, ID
- Weekends as needed
- Research
- Office
- Windows
Quick Apply
IT Frontline Support Technician III
J-U-B Engineers, Inc. —Meridian, ID
- $33.50 - $40.00 an hour
- Full-time
- 6 years
- Windows
- Analysis skills
- Profit sharing
- Paid holidays
I.T. Support Technician
Foodera Technologies —Caldwell, ID
- Full-time
- Ability to walk for extended periods
- Windows
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Level II Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- Microsoft Office
- Associate's degree
- Paid holidays
- Health insurance
IT Field Resource
Cascadia Services, LLC —Eagle, ID
- From $65,000 a year
- Weekends as needed
- Azure
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Level III Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- 4 years
- Associate's degree
- Paid holidays
- Health insurance
Field Engineer Level II Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- Microsoft Office
- Associate's degree
- Paid holidays
- Health insurance
Field Engineer Level III Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Mid-level
- 4 years
- Associate's degree
- Paid holidays
- Health insurance
Data Migration Field Support Technician - Boise, ID/On-Site
Software Technology Inc —Boise, ID
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
IT Audio/Visual Technician
Software Technology Inc —Boise, ID
- Writing skills
- Mid-level
- Windows
Quick Apply

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PAYLOCITY CORPORATION —Meridian, ID
As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through…
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Brooksource —Etna, OH
Evaluate documents, prioritize, and resolve support calls. Resolve first level service calls in a timely, accurate, and professional manner.
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5d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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desktop support technician jobs near garden city, id

Level I Support Technician

MicroTech Systems, Inc.
Boise, ID

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Paid time off
401(k) matching

Qualifications

Desktop computer repair
Customer follow-ups
Computer operation
MCSA
Confidential information handling
Network hardware support
Technical documentation
Client rapport building
Hardware maintenance
Incident Escalation
Desktop (troubleshooting support)
Customer support ticket management
Escalation handling
Technical Proficiency
Ticketing system technical support

Full Job Description

We are actively hiring for this position.

If you feel you fit this mold, feel free to apply below and we will be in touch!

Our team delivers IT support services and solutions to businesses, but that is only part of the story. We began by helping clients with service needs for type writers and adding machines. The world has changed mightily since then, but what hasn’t changed is our basic notion that our business really is helping solve problems and maximize opportunities for our clients. We’ve evolved to provide IT support services and computer network consulting to a growing roster of successful businesses. We recognize that even high quality service can become a commodity and that certifications are near standard practice. There are many others who do exactly what we do. Our secret sauce is the way in which we do it. We believe our all out, never say die approach to IT services and solutions is what separates MicroTech from others.

- It is simply our job to support client’s IT needs better than anyone else does. -

Help Desk Support Technician

MicroTech Systems is currently looking for a high energy individual who can provide level 1 technical support for a wide variety of customers throughout Southern Idaho and Eastern Oregon. Applicant needs to be a motivated individual who is a good team player and is interested in making a long-term commitment.

MicroTech Systems, founded in 1970, provides IT support services to businesses throughout Boise and the Treasure Valley. Our purpose is to help people feel secure so that we can all grow together!

Mission

The Level I Support Technician provides technical assistance and support for incoming queries and issues related to computer systems, hardware and line of business applications. Technicians will be challenged with various clients’ systems and network architecture and will be expected to retain knowledge thereof.

The Level I Support Technician will be expected to live the MicroTech Core Values in an exemplary manner: 1) Never give up, 2) Integrity matters, 3) Own it, 4) Build trust!

Key Criteria/Requirements

Maintain a high degree of professionalism.
- Attitude, appearance, etc.
Maintain superior client relations
Direct tickets that cannot be resolved remotely to the Dispatcher for on-site scheduling
Direct tickets and problems above technician’s skill level to Dispatcher to be assigned to a higher-level technician
Prep, modify, repair, diagnose and maintain computer hardware and software
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Follow up with clients to ensure issues have been resolved
Advise management on situations that may require additional client support or escalation
Maintain client and internal documentation
Keep confidential all applicant, client, and company proprietary information
Knowledge and proficiency with various computer systems, hardware, and software
The Level I Support Technician is expected to hold minimum industry standard certifications.
- Desktop MCSA certifications
- At least 1 Year of industry work experience
- College education preferred

Key Competencies

Experience
Successful Track Record
Resourcefulness / Initiative
Integrity
Excellence
Independence
Client Focus
Team Player
Self-Awareness
Written and Oral Communications
Energy / Drive
Enthusiasm / Passion
Ambition
Tenacity

MicroTech Systems offers full-time employees competitive compensation and benefits, which includes:

100% premium paid employee’s medical benefits
401k Matching
Paid time off and Holiday time

Apply Now

Refine Your Search

desktop support technician jobs in garden city, id

Level I Support Technician

Desktop Support Technician I - Boise, ID

IT Frontline Support Technician III

I.T. Support Technician

Level II Support Technician

IT Field Resource

Level III Support Technician

Field Engineer Level II Support Technician

Field Engineer Level III Support Technician

Data Migration Field Support Technician - Boise, ID/On-Site

IT Audio/Visual Technician

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