Top 62 Helpdesk technician Jobs in Garden Grove, Ca

MSP Helpdesk Technician
KaufmanIT —Irvine, CA
- $20 - $28 an hour
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Help Desk Technician / IT Support
IT Consulting —Walnut, CA
- $20 - $30 an hour
- Full-time
- Azure
- English
- Office
- Health insurance
- Paid time off
Quick Apply
Senior Desktop Support Technician
Leidos —Norco, CA
- $33 - $36 an hour
- Full-time
- 5 years
- Mid-level
- Office
2d
IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
Quick Apply
IT Support Technician
Multi Media LLC —Irvine, CA
- $66,000 - $80,500 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
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Helpdesk Support Technician
Connection —Brea, CA
- $29 an hour
- Full-time
- Mid-level
- Office
- Windows
9d
IT Help Desk Support
REVOLVE —Cerritos, CA
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Office
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2d
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
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IT Support Specialist
WINONICS —Brea, CA
- $23 - $25 an hour
- Full-time
- Computer Science
- ERP systems
- Mid-level
Quick Apply
10d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Help Desk Coordinator
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
11d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Long Beach, CA
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Support Specialist
Kimball, Tirey & St. John LLP —Irvine, CA
- $24 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior End User Support Specialist
SCAN Group —Long Beach, CA
- $34.47 - $47.50 an hour
- Full-time
- Remote
- Background check
- 5 years
- Research
- Wellness program
- Paid holidays
Quick Apply

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helpdesk technician jobs near garden grove, ca

MSP Helpdesk Technician

KaufmanIT -
Irvine, CA

Quick Apply

Job Details

Full-time
$20 - $28 an hour
2 days ago

Benefits

Mileage reimbursement
Health insurance
401(k)
Paid time off
Cell phone reimbursement
401(k) matching

Qualifications

Computer operation
Customer communication
In-person customer service
Client relationship development
Schedule management
Computer hardware
Customer relationship management
Organizational skills
Relationship management
Customer support
Desktop administration

Full Job Description

About KaufmanIT

KaufmanIT, Inc., founded in 2010, is a growing and fast paced IT services company located in Irvine, CA. We take a methodical approach to providing reliable technology support. Our primary focus is to work with our clients to understand their needs and determine the most efficient, cost-effective, reliable and secure solutions. We work to assess our client’s current environments and understand their needs. We design, architect, implement and maintain client’s environments in fashion, engineering, legal, financial, non-profit and professional services among other industries. Our goal is to increase productivity, improve security, reduce costs and provide the greatest level of service all while staying focused on learning about the most current technologies and how they can be applied to further the goals of the organizations we work with.

We are seeking a detail-oriented, thorough, and organized Helpdesk Technician to join our growing team whose primary focus will be in the areas of computer operations, user and desktop support (hardware and software.) The position provides first and second level help-desk support to small and medium sized businesses.

This position will include identifying user problems and delivering effective support services. Responsibilities include identifying, documenting and troubleshooting user issues to resolution and maintaining customer satisfaction. Candidates must focus on relationship management and have the ability to coordinate with the required resources to respond to complex IT requirements.

KaufmanIT is looking for technicians with the drive and determination to help us support our excellent client base. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment. If you have the experience and a desire to learn and grow, then we would love for you to apply.

What does the job entail?

Providing remote and onsite support
Antivirus/Antimalware updates, run scans and remove viruses/malware
User Setups: create new user accounts, configure workstations
Workstation Support: install and update software, troubleshoot errors
Server Support: install and update software, troubleshoot errors
Troubleshoot general network infrastructure problems including networking equipment, printers, PC/Server hardware, etc.
Learn about work with various technologies (Azure, Windows Server, Office 365, Exchange, SharePoint, Hyper-V, VMware, networking, etc.)
Responsible for documenting solutions to problems and developing guides
Administrative Support: prepare documentation, assist with administrative tasks
Other duties may be added as defined

What are the skill sets, qualities and experiences required for this job?

Strong technical competency with Windows based PCs and Mac’s
Must have experience with: Windows 11, Windows 10, Windows Server
Strong understanding of PC and Mac troubleshooting
Understanding of and IT technologies and terminology
Must have the ability to handle multiple tasks and priorities
Able to plan, schedule, and effectively communicate with staff and clients
Must have a customer service-oriented attitude
Must be detail-oriented
Must have strong interpersonal communication and team-based skills
Must have strong documentation skills
Must have exceptional oral and written communication skills
Basic knowledge of computer hardware, software and equipment
Being a self-starter as well as a problem-solver

Applicant must have/be:

Available to work full-time
Professional and reliable
Outgoing personality
Ability to provide top level customer support
Strong verbal, written and organizational skills
Flexible schedule as some work must be done after hours or on weekends
Ability to lift up to 50 and be able to access tight spaces (under desks, in server closets, etc.)
Strong desire to learn new technologies

The following are not required but would be a plus:

MCITP, MCTS, CCNA, A+, Network+ or similar certification(s)
Experience with ConnectWise or similar ticketing system
Experience with NinjaOne or similar RMM tool
College degree
IT Helpdesk Service: 1 year
Apple Mac Experience

This position is for someone that has a passion for computers, networking, and solving problems. You must have a strong desire to learn and grow professionally. Possibility for upward movement with proven growth.

Please email your resume if you meet all of the above requirements.

Job Type: Full-time, time split between KaufmanIT’s Irvine office and client locations

Benefits: Health benefits, PTO/sick time, 401k, mobile phone reimbursement, mileage reimbursement

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Application Question(s):

What is your desired salary range for this position?

Ability to Commute:

Irvine, CA 92606 (Required)

Ability to Relocate:

Irvine, CA 92606: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in garden grove, ca

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