Top 536 solution specialist Jobs in georgetown, tx

IT Help Desk Technician
GTS Technology Solutions —Austin, TX
- $21 an hour
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Microsoft 365 Specialist
GCS Technologies —Austin, TX
- $90,000 - $135,000 a year
- Full-time
- Hybrid work
- Windows
- SharePoint
- APIs
Quick Apply
Credit Card & Accounting Specialist
Hellas Construction, Inc. —Cedar Park, TX
- $55,000 - $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Loan Sales Specialist
OneMain Financial —Round Rock, TX
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
11d
Quality Assurance - Data Entry
DaBella —Austin, TX
- $19 - $20 an hour
- Full-time
- Continuous improvement
- Quality control
- In-person
- Health savings account
- Disability insurance
Quick Apply
8d
Customer Experience Specialist
Fast Ramp —Georgetown, TX
- $20 - $27 an hour
- 8 hour shift
- High school diploma or GED
- Team management
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Medical Office Specialist
Austin Heart —Georgetown, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Benefits Representative
AMBA —Georgetown, TX
- $65,000 - $90,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
- Retirement plan
Physical Therapist Assistant (PRN)
Orthopaedic Specialists of Austin —Austin, TX
- PRN
- Background check
- Computer literacy
- Physical & Rehabilitation Medicine
Quick Apply
7d
Bilingual IT Support
IT8 USA CORPORATION —Pflugerville, TX
- From $50,000 a year
- Full-time
- Computer Science
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Carrier Payables Specialist
INSURICA, Inc. —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Strategic Account Manager - Cold Storage, Commercial Roofing
Amrize —Texas
- Full-time
- Remote
- 5 years
- Engineering
- Product management
- Paid parental leave
- Health savings account
Licensed Physical Therapist (Part Time)
Orthopaedic Specialists of Austin —Austin, TX
- Part-time
- Background check
- Doctoral degree
- Computer literacy
Quick Apply
3d
Benefits Specialist
Family Eldercare —Austin, TX
- $21 an hour
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
2d
Solar Sales Representative - Urgently Hiring
Sunrun —Cedar Park, TX
- $90,000 - $205,000 a year
- Weekends as needed
- 18 years or older
- Residential
- Outdoor work
- Paid training
- Opportunities for advancement
Quick Apply
1h
Client Services Coordinator
CWS Corporate Housing —Round Rock, TX
- $18 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- No high school diploma
- Health savings account
- Paid holidays
Carrier Payables Specialist
INSURICA, Inc. —Austin, TX
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
3d
Travel Physical Therapist Assistant (PTA)
National Staffing Solutions —Texas
- Up to $1,502 a week
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Public Cloud Specialist (RapidScale) - Central Region
Cox Communications —Austin, TX
- $107,600 - $179,400 a year
- Full-time
- Azure
- Master's degree
- AWS
- Paid jury duty
- Paid holidays
Special Education Teacher (HS Math)
Amergis Healthcare Staffing —Taylor, TX
- $2,040 a week
- School experience
- Classroom
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
9d

I want to receive the latest job alert for solution specialist in georgetown, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solution specialist jobs near georgetown, tx

IT Help Desk Technician

GTS Technology Solutions -
Austin, TX

Quick Apply

Job Details

Full-time | Contract
$21 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Telephony
BMC Remedy
Call center experience
Windows
High school diploma or GED
IT
Customer support
Technical Proficiency
Active Directory
CompTIA A+
Ticketing system technical support
Help desk

Full Job Description

Job Title: IT Support Specialist III – DFPS Service Desk
Location: Austin, TX 78751
Job Type: Full-time | Contract | Long-term | Potential Contract-to-Hire
Schedule: Onsite; 40 hours per week, between the hours of Monday – Friday, 8:00 AM – 7:00 PM CT (some after-hours, weekends, or holidays may be required)

About the Role
GTS Technology Solutions is seeking an experienced IT Support Specialist III to join the DFPS Service Desk team supporting the Texas Health & Human Services Commission (HHSC).
The IT Support Specialist III provides Tier 1 support for DFPS end users by phone and email. You’ll troubleshoot hardware, software, telephony, and basic network issues, create and route tickets in BMC Helix ITSM, and help keep Texans working by resolving issues quickly and accurately. This role works under limited supervision with latitude for independent judgment.

What you’ll do

Answer DFPS Service Desk calls/emails during scheduled hours; resolve as many issues on first contact as possible.
Create, triage, and update tickets in BMC Helix ITSM; document caller info and technical details clearly.
Troubleshoot PCs, printers/peripherals, Microsoft products, telephony, and basic network/connectivity.
Monitor call trends; flag recurring issues and unusual situations; support UAT before new deployments.
Assign/route tickets, follow up on Critical priorities, and send escalation notices when SLAs are at risk.
Maintain current knowledge (known issues, broadcasts, deployment changes); contribute tips and documentation.
Develop/update procedures and training materials; mentor new agents; present briefings as needed.
Serve as backup to peers and may oversee daily operations in the absence of team leads.
Perform other duties to support 24×7/365 operations (evenings, weekends, holidays as required).

What you’ll bring

2+ years in IT troubleshooting and/or customer support in a help desk/call center or similar environment.
Proficiency creating and managing tickets in an ITSM tool or similar trouble ticketing software Is required (ex. BMC Helix).
Hands-on experience with Windows desktops, common software suites, peripherals, and basic network/telephony.
Clear, calm communication—able to translate technical steps for non-technical users (even under stress).
Strong documentation habits; ability to research/learn quickly and work both independently and as a team member.
Typing 45+ WPM and comfort with a high-volume, fast-paced queue.
Schedule flexibility to work within coverage windows listed above (including holidays as needed).
High school diploma/GED required

Nice to have (preferred)

CompTIA A+ and/or ITIL Foundation certification.
Experience with procedures/training content, user acceptance testing, and mentoring teammates.

Why GTS

Work that matters—supporting essential services for Texans.
Collaborative team, growth opportunities, and a culture that values ownership and service.

Other Requirements:

Must pass a satisfactory standard criminal background check per DFPS requirements upon hire.
Must have reliable transportation.

Work Environment:

Employees are expected to maintain a professional appearance appropriate to a business setting and in accordance with company policy.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.

Job Types: Full-time, Contract

Pay: $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)
Call center: 1 year (Preferred)
Active Directory: 1 year (Preferred)

Work Location: Hybrid remote in Austin, TX 78751

Quick Apply

Refine Your Search

solution specialist jobs in georgetown, tx

IT Help Desk Technician

Senior Microsoft 365 Specialist

Credit Card & Accounting Specialist

Loan Sales Specialist

Quality Assurance - Data Entry

Customer Experience Specialist

Medical Office Specialist

Benefits Representative

Physical Therapist Assistant (PRN)

Bilingual IT Support

Carrier Payables Specialist

Strategic Account Manager - Cold Storage, Commercial Roofing

Licensed Physical Therapist (Part Time)

Benefits Specialist

Solar Sales Representative - Urgently Hiring

Client Services Coordinator

Carrier Payables Specialist

Travel Physical Therapist Assistant (PTA)

Public Cloud Specialist (RapidScale) - Central Region

Special Education Teacher (HS Math)

I want to receive the latest job alert for solution specialist in georgetown, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected