Top 114 Hotel front office manager Jobs in Georgia

Sales Manager
Courtyard by Marriott Atlanta Covington —Covington, GA
- $45,000 - $50,000 a year
- Full-time
- Microsoft Word
- Sales
- Inventory management
- Paid time off
- Employee discount
Quick Apply
Front Office Manager
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
Front Office Mgr
Kimpton Overland Hotel Atlanta —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Rooms Front Office - Front Office Assistant Manager
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
Quick Apply
Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead
Hilton —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
14d
Assistant Front Office Manager
FORTH Hotel and Club —Atlanta, GA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Front Office Manager (Hotel)
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- From $19 an hour
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
6d
Front Office Manager
Home 2 Suites —Atlanta, GA
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Marriott International, Inc —Atlanta, GA
- $50,000 - $60,000 a year
- Full-time
- Inventory management
- Hotel
- High school diploma or GED
- Dental insurance
- Life insurance
Front Office Manager
Fairfield Inn Atlanta —College Park, GA
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Sonesta —Atlanta, GA
- Full-time
- English
- Office
- Hotel
- Paid parental leave
- Health savings account
3d
Front Office Manager
Hilton Hotel —Atlanta, GA
- $15 - $17 an hour
- Full-time
- Bilingual
- CPR Certification
- Heavy lifting
Quick Apply
Front Desk Supervisor
Wylie Hotel Atlanta, Tapestry Collection by Hilton —Atlanta, GA
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Manager
70 Centennial Olympic Park OZ Employer LLC DBA Hotel Phoenix —Atlanta, GA
- Full-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Office Manager
Hotel Bardo Savannah —Savannah, GA
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Guest Services / Front Desk Supervisor
Hampton Inn Decatur —Decatur, GA
- 8 hour shift
- Writing skills
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Front Office Manager
The Bohemian Hotel, Savannah Riverfront —Savannah, GA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Front desk Manager - Comfort Suites Morrow (Atlanta South)
Comfort Suites —Morrow, GA
- $700 - $900 a week
- Weekends as needed
- English
- Mid-level
- Hotel
- Employee discount
Quick Apply
13d
Front Desk Supervisor
Comfort Inn Atlanta Downtown —Atlanta, GA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Employee discount
Assistant Director of Rooms
Omni Hotels & Resorts —Atlanta, GA
- Full-time
- Computer literacy
- Mid-level
- Analysis skills
Quick Apply

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hotel front office manager jobs near georgia

Sales Manager

Courtyard by Marriott Atlanta Covington -
Covington, GA

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Paid time off
Employee discount

Qualifications

Microsoft Word
Customer communication
Customer relationship building
Sales
Customer service
Employee relationship building
English
Analysis skills
Managing projects
Hotel experience

Full Job Description

Courtyard:

The Sales Managers purpose is to prospect and book all SMERF groups and meeting rooms utilizing the professional sales skills necessary to reveal the benefits of the hotel over the competition. The Sales Manager is responsible for generating revenue and coordinating groups and meetings and assisting DOS with corporate accounts as needed.

Overall Responsibilities

· Guest Service

o Projecting a professional image of the hotel (dress, appearance, hygiene, etc.)

o Has a friendly, personable style with guests. Anticipates customer needs before they ask.

o Responding promptly and following through on guest concerns in an effective and friendly manner

o Recognizing and rewarding effective guest service in sales staff

o Maintaining good relations with guest “feeders”, such as travel agencies, airlines, etc.

o Maintaining professionalism with regard to written correspondence and telephone etiquette for self and sales department

o Knowledgeable of and performs wells on all company shopping and tele monitoring programs

· Technical Knowledge

o Conducting direct selling activities in accordance with assigned sales activity and room night production goals

o Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each

o Knowledgeable of and practices effective telemarketing

o Delphi

o Skilled in making sales calls. Can properly qualify a prospect, determine demand potential, present features/benefits that match prospect needs, and gain “next step” commitment or “closing.”

o Knowledgeable of all hotel brand marketing programs

o Knowledgeable of local area including special attractions, competing hotel facilities, restaurants, etc.

o Knows the competition well.

o Knowledgeable of hotel facilities including guest room and function room size and occupancy limits. Effectively communicating hotel products to guests.

o Knowledgeable of hotel meeting room capabilities, catering options, and audio/visual (for specific hotels). Knowledgeable of local meeting facilities and refers guests when appropriate.

o Knowledgeable of reservation procedures, including group blocks, central reservations system, property management system, etc. Can check a guest in or out of the hotel.

o Knowledgeable in billing and credit policies and procedures

o Understands and effectively analyzes/oversees hotel/group booking pace to maximize yield

o Cultivating lead sources for own hotels, as well as for other Premier Petroleum hotels

· Sales Operation

o Ensuring group rooms control log is current and effectively utilized. Ensuring the meeting room/function book is current and meeting space is effectively utilized.

o Directly soliciting business and effectively handling solicitations. Skillfully managing relationships with hotel’s top accounts. Identifying and maintain constant communication with the hotel’s key accounts.

o Actively selling room nights through outside sales calls, telemarketing, site tours, etc.

o Actively selling to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.)

o Ensuring sales contracts meet hotel standards

o Maintaining accurate sales files, production reports, and trace system

o Ensuring sales files are effectively worded and maintained to company standards. Ensuring sales calls are documented in both physical and electronic files.

o Knowledgeable and follow through on all policies including trademark usage, meeting space policy, room rates, sales presentation procedures, etc.

o Ensuring sales staff maintains current information regarding hotel services, marketing programs, etc.

o Meeting sales goals.

o Ensuring that the hotel maintains appropriate inventory levels of collateral materials and promotional supplies

· Revenue Management

o Understands and helps determine hotel pricing and rate improvement strategies

o Knowledgeable in evaluating incremental profit potential of rate-sensitive business through revenue displacement analysis

· Marketing/Business Planning

o Monitoring travel agent commission reports, feeder market analysis, and all other relevant sources of business reports

o Completing all weekly and monthly reports accurately and timely

o Effectively conducting market research, market segment tracking, and competition analysis.

· Community Relations

o Maintaining active involvement in community and industry organizations

o Maintaining communication with competitive hotels, Convention & Visitors Bureaus, and Chamber of Commerce

o Participating in community activities, employee activities, and guest events

· Human Resources Management

o Continually supporting and promoting Premier Petroleum Company’s Ideology, culture, and growth

o Discussing and assisting with departmental objectives.

· Training

o Ongoing training for team members in “Everyone Sells

o Taking responsibility for own training and career development

· Inter-Departmental Relations

o Coordinating and maintaining effective relations with other departments in the hotel to promote excellent guest service

o Is aware of all departments’ roles and responsibilities. Coordinating with other departments on joint tasks as they relate to sales, particularly front office.

Requirements

· Prior sales and marketing experience is required

· Prior hospitality sales experience is strongly preferred

Prior event/meeting/conference experience is preferred

· Prior experience with hotel computer systems, analytical tools, and spreadsheet programs is preferred

· Excellent interpersonal and relationship building skills

· Excellent time and project management skills

· Customer-service oriented

· Strong problem solving and critical thinking skills

· Strong initiative and work ethic

· Strong attention to detail

· Ability to work in a fast-paced environment

· Excellent communication skills – verbal and written

· Strong multitasking and organizational skills

About this location

Class:

Midscale

Room Count:

150-253

Location Type:

Airport

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

Employee discount
Paid time off

Ability to Relocate:

Covington, GA 30014: Relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in georgia

Sales Manager

Front Office Manager

Front Office Mgr

Rooms Front Office - Front Office Assistant Manager

Front Office Manager - Embassy Suites by Hilton Atlanta Buckhead

Assistant Front Office Manager

Front Office Manager (Hotel)

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Desk Supervisor

Front Desk Manager

Front Office Manager

Guest Services / Front Desk Supervisor

Assistant Front Office Manager

Front desk Manager - Comfort Suites Morrow (Atlanta South)

Front Desk Supervisor

Assistant Director of Rooms

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