Top 500 Business analyst Jobs in Gilbert Az

Client Account Manager
Opensity Solutions —Phoenix, AZ
- Up to $90,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Business Analyst (Fully Remote: Must Work PST Hours)
Motus Recruiting and Staffing —Phoenix, AZ
- $48 an hour
- Full-time
- Microsoft Excel
- Computer Science
- 8 years
- Health insurance
- Dental insurance
Quick Apply
20h
BUSINESS INTELLIGENCE ANALYST
Nox Group —Phoenix, AZ
- Background check
- Computer Science
- Pass drug screening
Quick Apply
14d
Operations Research Analyst - AI Trainer
DataAnnotation —Scottsdale, AZ
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
10d
Accounting Manager
Robert Half —Scottsdale, AZ
- $50 - $60 an hour
- Temporary
- Management
- Finance
- 8 years
- Disability insurance
- Dental insurance
Quick Apply
3d
Business Analyst
Regenesis Biomedical Inc —Scottsdale, AZ
- Full-time
- Azure
- Entry level
- Commercial
Quick Apply
SIS Business Analyst II (Level 2)
Edupoint Educational Systems LLC —Mesa, AZ
- Extended hours
- Mid-level
- Office
- 3 years
- Free parking
- Wellness program
Quick Apply
10d
Business Systems Analyst
OptimumHQ —Gilbert, AZ
- Email
- English
- Mid-level
- SQL
- Paid holidays
- Health insurance
Manager, Optimization
Oscar Health —Tempe, AZ
- $105,818.40 - $138,886.65 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Business Systems Analyst - Remote
MEI Rigging & Crating LLC —Chandler, AZ
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Business Intelligence Analyst II
Universal Technical Institute —Phoenix, AZ
- $118,000 - $124,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health insurance
6d
Business Systems Analyst
ASU Enterprise Partners —Scottsdale, AZ
- Full-time
- Hybrid work
- System design
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
3d
Business Analyst II - AMZ27049.1
Amazon.com Services LLC - A57 —Tempe, AZ
- $75,421 - $130,100 a year
- Full-time
- Computer Science
- Research
- Mid-level
Business Technology Analyst
U.S. Bank National Association —Tempe, AZ
- $66,640 - $78,400 a year
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
ADM- Admissions Business Analyst
BRYAN UNIVERSITY —Tempe, AZ
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
eCommerce Business Analyst
Sunbelt Beverage Company, LLC —Phoenix, AZ
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- AD&D insurance
- Health insurance
Quick Apply
Sr Business Process Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $94,000 - $99,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
2d
ServiceNow Business Analyst
Stellar IT Solutions LLC —Chandler, AZ
- $90,000 - $120,000 a year
- Full-time
- Azure
- 5 years
- AWS
Quick Apply
Business Process Analyst
Boeing —Mesa, AZ
- $89,250 - $120,750 a year
- Mid-level
- Analysis skills
- Travel
- Health savings account
- Disability insurance
3d
Business Intelligence Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- AD&D insurance
- Disability insurance

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Client Account Manager

Opensity Solutions
Phoenix, AZ

Quick Apply

Job Details

Full-time
Up to $90,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Confidential information handling
Data-driven problem-solving
Stakeholder relationship building

Full Job Description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Position Summary

The Client Account Manager serves as the primary relationship manager and strategic liaison for attorneys, practice groups, paralegals, and administrative stakeholders utilizing Document Processing and related legal support services. This role is responsible for ensuring exceptional service delivery, managing client expectations, coordinating workflow priorities, and driving operational excellence across the Senior Document Specialist and Document Processing teams.

The Client Account Manager partners closely with firm leadership and operational teams to ensure support services align with business needs, client demands, and department objectives. This position requires sound judgment, exceptional communication skills, and the ability to independently manage complex client relationships and service-related matters.

Key Responsibilities

Serve as the primary point of contact for attorneys, practice groups, paralegals, and firm stakeholders regarding Document Processing and legal support services.
Build and maintain strong client relationships by understanding business needs, service expectations, and workflow requirements.
Partner with Senior Document Specialists and Document Processing teams to coordinate work assignments, prioritize urgent requests, and ensure timely project completion.
Monitor service delivery performance and proactively address issues impacting quality, turnaround times, or customer satisfaction.
Conduct regular stakeholder meetings to review service levels, operational metrics, and continuous improvement opportunities.
Facilitate communication between clients and service delivery teams to ensure alignment on priorities, deadlines, and expectations.
Analyze utilization, productivity, and customer feedback data to identify trends and recommend process improvements.
Develop and deliver client-facing reports, service reviews, and performance summaries.
Collaborate with department leadership on strategic initiatives, workflow enhancements, and technology adoption efforts.
Assist with onboarding new attorneys, practice groups, and stakeholders to document processing services and available resources.
Partner with training teams to identify skill gaps and ensure team members are equipped to meet evolving client requirements.
Support the implementation, testing, and rollout of new technologies, applications, and process improvements.
Resolve escalated service concerns, workflow challenges, and stakeholder issues in a professional and timely manner.
Document, communicate, and promote best practices, service standards, and operational procedures.
Foster a culture of collaboration, accountability, and exceptional client service.

Qualifications

Bachelor's degree or equivalent combination of education and experience.
5+ years of experience in client relationship management, account management, legal operations, professional services, or law firm support services.
Experience working within a legal, professional services, or document production environment preferred.
Proven ability to manage stakeholder relationships and influence outcomes across multiple levels of an organization.
Strong understanding of legal support services, document production workflows, and law firm operations.
Excellent verbal, written, and presentation skills.
Exceptional customer service and relationship management abilities.
Strong analytical, problem-solving, and decision-making skills.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Proficiency with Microsoft Office Suite and legal technology platforms.
Ability to work collaboratively with cross-functional teams while driving accountability and results.

Key Competencies

Client Relationship Management
Strategic Account Management
Service Delivery Excellence
Operational Effectiveness
Stakeholder Engagement
Communication & Influence
Process Improvement
Data Analysis & Reporting
Conflict Resolution
Team Collaboration

Compensation & Benefits

The compensation range for this role is up to $90,000 annually, 10% annual bonus and may be eligible for an annual bonus. Actual compensation will depend on location, experience, skills, and qualifications.

Eligible employees receive a comprehensive benefits package, including:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)

#INDHP

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Quick Apply

Refine Your Search

business analyst jobs in gilbert az

Client Account Manager

Senior Business Analyst (Fully Remote: Must Work PST Hours)

BUSINESS INTELLIGENCE ANALYST

Operations Research Analyst - AI Trainer

Accounting Manager

Business Analyst

SIS Business Analyst II (Level 2)

Business Systems Analyst

Manager, Optimization

Business Systems Analyst - Remote

Business Intelligence Analyst II

Business Systems Analyst

Business Analyst II - AMZ27049.1

Business Technology Analyst

ADM- Admissions Business Analyst

eCommerce Business Analyst

Sr Business Process Analyst

ServiceNow Business Analyst

Business Process Analyst

Business Intelligence Analyst

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