Top 1233 Work from home Jobs in Gilroy, Ca

MediCal Member Agent
Kelly —California
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
10h
Software Developer - AI Trainer
DataAnnotation —Salinas, CA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Sales Support Analyst
Word & Brown Companies —California
- $24 an hour
- Temporary
- Remote
- Microsoft Word
- Salesforce
- HIPAA
- Health insurance
Quick Apply
Research Scientist - AI Trainer
DataAnnotation —Salinas, CA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Life Insurance Agent
The Hire Agency Inc. —California
- $4,200 - $15,000 a month
- Choose your own hours
- Remote
- Sales
- Mid-level
- Finance
- Work from home
- Flexible schedule
Quick Apply
Workers' Compensation Legal Assistant
Llarena, Murdock, Lopez & Azizad —California
- $25 - $40 an hour
- Urgently hiring
- Remote
- Writing skills
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
12h
Recruiter (Remote, Part-Time, Temporary)
SHELTER, Inc. —California
- $30 - $35 an hour
- Temporary
- Remote
- Mid-level
- Criminal background check
- Organizational skills
- Flexible schedule
- Paid sick time
Quick Apply
1d
Remote Sales Associate
Coalition Technologies —California
- $15 - $35 an hour
- Full-time
- Remote
- Google Workspace
- English
- Mid-level
- Profit sharing
- Health insurance
Inside Sales Representative
RFMW —San Jose, CA
- $65,000 - $80,000 a year
- Remote
- Microsoft Excel
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
8d
Litigation Associate
Relativity Partners —California
- $140,000 - $250,000 a year
- Full-time
- Remote
- Writing skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Embedded Systems Developer - AI Trainer
DataAnnotation —Salinas, CA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Medicare Sales Independent Contractor (1099) - Remote
MyPlanAdvocate —California
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
10d
Remote Expert Witness Psychologist
The Columbus Organization —California
- $115 - $130 an hour
- PRN
- Remote
- Experience working with individuals with developmental disabilities
- Doctoral degree
- Travel
Quick Apply
8d
Licensed Clinical Social Worker (LCSW) and/or LMFT/LPCC/PsyD ***Must Be Licensed In California***
Alegna Professional Staffing —California
- $45 - $50 an hour
- Full-time
- Remote
- Background check
- LMFT
- Experience working with individuals with developmental disabilities
- Flexible schedule
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —California
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Licensed Professional Clinical Counselor - California
Headlight —California
- $90,000 - $111,080 a year
- Full-time
- Remote
- LMFT
- Spanish
- Software troubleshooting
- Continuing education credits
- Health insurance
Quick Apply
11h
Cloud Platform Engineer - AI Trainer
DataAnnotation —California
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
California Family Law Paralegal (Remote)
Confidential —California
- $48 - $55 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- 3 years
- Work from home
- Paid sick time
Quick Apply
7h
CI/CD Pipeline Engineer - AI Trainer
DataAnnotation —California
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Associate Attorney
Lubin Pham + Caplin LLP —California
- $150,000 - $200,000 a year
- Full-time
- Remote
- Management
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d

I want to receive the latest job alert for work from home in gilroy, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

work from home jobs near gilroy, ca

MediCal Member Agent

Kelly -
California

Quick Apply

Job Details

Full-time
$18 an hour
10 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer records maintenance
Personal service client interaction documentation
Customer communication
Teamwork
Maintaining patient confidentiality
Compliance with security regulations
High school diploma or GED
Attention to detail
Organizational skills
Computer skills
Customer support
Customer data entry

Full Job Description

Customer Support Representative

Job Summary
Kelly Services is seeking professional and customer-focused Customer Support Representatives to support members and providers by delivering high-quality service and assistance through inbound and outbound communications. In this role, you will respond to customer inquiries, research and resolve issues, document interactions, assist with online applications, and ensure compliance with all program and privacy requirements.
The ideal candidate is an experienced call center professional with strong communication skills, excellent attention to detail, and the ability to thrive in a fast-paced, performance-driven environment.

Key Responsibilities

Respond to inbound member and provider telephone inquiries, ranging from general to moderately complex issues.
Utilize automated call systems to answer calls and route inquiries to the appropriate department when necessary.
Research member and provider concerns and provide timely, accurate resolutions in accordance with established Service Level Agreements (SLAs).
Accurately document all customer interactions within a Customer Relationship Management (CRM) system.
Resolve customer inquiries and update CRM records with complete and accurate information.
Conduct outbound calls in response to customer requests or business needs.
Assist callers with completing online applications and navigating program requirements.
Adhere to all privacy, confidentiality, and security requirements applicable to supported programs.
Escalate calls and connect customers with leadership or supervisors when necessary.
Maintain a current understanding of applicable program policies, procedures, and regulations.
Report system issues and operational concerns through established reporting channels.
Meet established service, quality, productivity, and performance standards.
Complete required training and certification activities as assigned.
Collaborate effectively with team members, leadership, and other departments to ensure positive customer outcomes.

Required Qualifications

Must be located in California
High School Diploma or GED equivalent.
1 year of customer service experience
Strong verbal and written communication skills.
Excellent customer service and problem-solving abilities.
Strong listening and troubleshooting skills.
Ability to navigate multiple computer systems simultaneously.
Experience documenting customer interactions accurately and professionally.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and comply with privacy regulations.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to meet strict attendance and schedule adherence expectations.

Preferred Qualifications

Insurance industry experience strongly preferred.
Experience supporting healthcare, insurance, benefits, government, or public assistance programs.
Experience using CRM platforms and customer support systems.
Experience assisting customers with online applications or account navigation.

Additional Candidate Requirements

Candidates with previous Medicare or Medi-Cal customer service experience may be considered; however, preference will be given to individuals who can demonstrate:
Strong performance metrics
Long-term tenure in previous roles
Proven reliability and attendance
Consistent customer service excellence
Ability to manage multiple tasks while maintaining accuracy and professionalism.
Commitment to delivering exceptional service and creating positive customer experiences.

Work Environment

High-volume inbound and outbound call center environment.
Performance-driven setting with established quality, productivity, and service goals.
Requires professionalism, adaptability, and strong attention to detail.

Attendance Requirements
Strict attendance and schedule adherence requirements are enforced. Representatives are expected to maintain reliable attendance, follow assigned schedules, and be available during all scheduled work hours to support operational and customer needs.

Why Join Us?

Opportunity to support members and providers through meaningful customer interactions.
Comprehensive training and ongoing development opportunities.
Collaborative team environment with supportive leadership.
Gain valuable experience in customer service, healthcare support, insurance-related services, and customer relationship management.

Apply today to join a team committed to delivering outstanding service and support to members and providers

Pay: $18.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

work from home jobs in gilroy, ca

MediCal Member Agent

Software Developer - AI Trainer

Sales Support Analyst

Research Scientist - AI Trainer

Life Insurance Agent

Workers' Compensation Legal Assistant

Recruiter (Remote, Part-Time, Temporary)

Remote Sales Associate

Inside Sales Representative

Litigation Associate

Embedded Systems Developer - AI Trainer

Medicare Sales Independent Contractor (1099) - Remote

Remote Expert Witness Psychologist

Licensed Clinical Social Worker (LCSW) and/or LMFT/LPCC/PsyD Must Be Licensed In California

Medicare Sales Agent - Independent Contractor (1099) Opportunity

Licensed Professional Clinical Counselor - California

Cloud Platform Engineer - AI Trainer

California Family Law Paralegal (Remote)

CI/CD Pipeline Engineer - AI Trainer

Senior Associate Attorney

I want to receive the latest job alert for work from home in gilroy, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected