Top 12 Holiday inn express Jobs in Glendale, Az

Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Computer literacy
- Basic math
- Hotel
Room Attendant
Choice Hotels —Phoenix, AZ
- Weekends as needed
- Background check
- Hotel
- US work authorization
- Paid holidays
- Disability insurance
Hotel Night Auditor - Part Time
Holiday Inn Express Phoenix Airport North —Phoenix, AZ
- From $17 an hour
- Part-time
- Writing skills
- Hotel
- US work authorization
- Free parking
- Paid time off
Quick Apply
10d
Housekeeper
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Part-time
- Hotel
- Entry level
Night Auditor
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Part-time
- Computer literacy
- Basic math
- Mid-level
Hotel Maintenance/Tech
Holiday Inn Express Peoria —Peoria, AZ
- $16.50 - $18.00 an hour
- Weekends as needed
- Maintenance
- Hotel
- In-person
- Paid time off
Quick Apply
5d
Front Desk
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Housekeeper
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Hotel
- Entry level
Head Housekeeper
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Full-time
- Basic math
- Hotel
- Senior level
Maintenance
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
- Part-time
- Computer literacy
- Basic math
- Mid-level
Maintenance
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Mid-level
Asistente de habitaci?n / ama de llaves
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time

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Front Desk Associate
Holiday Inn & Suites/Goodyear —Goodyear, AZ
Prior hotel front desk experience or customer service roles preferred. Answer multi-line phone systems promptly and professionally, directing calls efficiently.
From $16 an hour
Quick Apply
Front Desk
Holiday Inn Express & Suites Phoenix Dwtn - State —Phoenix, AZ
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and…

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Second and Third shift Front Desk Agent
Holiday Inn Express- Delaware —Sunbury, OH
Answer calls and make new reservations as well as adjusting existing reservations. Check guests in and out of rooms. Assist guests with reasonable requests.
$14 - $15 an hour
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
Knowledge of hotel management systems and front desk operations. As a Guest Service Representative, you will be the first point of contact for guests, providing…
$14 - $16 an hour
Quick Apply
5d

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Front Desk

Holiday Inn Express & Suites Phoenix Dwtn - State
Phoenix, AZ

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Job Details

Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Hotel room assignment management
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Telephone systems
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving
Hotel safety procedures
Communication skills
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

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Refine Your Search

holiday inn express jobs in glendale, az

Front Desk

Room Attendant

Hotel Night Auditor - Part Time

Housekeeper

Night Auditor

Hotel Maintenance/Tech

Front Desk

Housekeeper

Head Housekeeper

Maintenance

Maintenance

Asistente de habitaci?n / ama de llaves

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