Top 4264 Lead person Jobs in Glendale, Az

Member Care Center Team Lead
OneAZ Credit Union —Glendale, AZ
- $24 - $30 an hour
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Loan repayment program
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Activities Director
Freedom Plaza Arizona —Peoria, AZ
- From $83,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
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8d
Front Desk Associate
Rovia 120 —Glendale, AZ
- $18 - $20 an hour
- Part-time
- Communication skills
- Entry level
- Gym membership
- Flexible schedule
Quick Apply
7d
Customer Experience Team Lead
Whatnot —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Supervising experience
- Paid parental leave
- Health insurance
Community Impact Coordinator
Chicken N Pickle —Glendale, AZ
- $25 an hour
- Weekends as needed
- Mid-level
- Travel
- Communication skills
Quick Apply
8d
Lead Barista
Window Coffee Bar —Phoenix, AZ
- $22 - $25 an hour
- Part-time
- Basic math
- Mid-level
- Leadership
- Paid training
- Employee discount
Quick Apply
5d
Assistant Front Desk Manager
Marriott International, Inc —Scottsdale, AZ
- $25.48 - $28.85 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
9d
Pulmonary Critical Care Nurse Practitioner
ARIZONA PULMONARY SPECIALISTS —Phoenix, AZ
- Full-time
- Acute care
- Nursing
- Hospital
- Health insurance
- Dental insurance
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Teacher for Self-Contained Autism Classrooms 26-27 School Year
Autism F.I.T.S. Academy —Scottsdale, AZ
- $35,000 - $70,000 a year
- Full-time
- School experience
- Classroom
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Assistive Technology Instructor
Arizona Center for the Blind and Visually Impaired —Phoenix, AZ
- $22.25 - $24.03 an hour
- Full-time
- Background check
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Medical Director - Primary Care
Denova Collaborative Health —Peoria, AZ
- Full-time
- Hybrid work
- Medicine
- Psychiatry
- Primary Care
- Wellness program
- Continuing education credits
Quick Apply
Director of Creator Partnerships
Retro Rifle —Tempe, AZ
- $52,500 - $57,500 a year
- Full-time
- Writing skills
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
General Foreman - Metal Stud Framing/Drywall
Hulse Construction Co —Phoenix, AZ
- $35 - $42 an hour
- Full-time
- Spanish
- Construction site
- English
- Health savings account
- Health insurance
Quick Apply
14d
BCBA Board Certified Behavior Analyst (LBA)
Cardinal Pediatric Therapies —Phoenix, AZ
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- CPR Certification
- BLS Certification
- Continuing education credits
- Paid holidays
Quick Apply
Technical Training Instructor
Unical Aviation Inc. —Litchfield Park, AZ
- Full-time
- Background check
- Laboratory
- Classroom
- Health savings account
- Relocation assistance
Quick Apply
11d
Senior Heavy Civil Estimator
ALR Construction, Inc. —Phoenix, AZ
- $90,000 - $150,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Basic math
- Health insurance
- Dental insurance
Quick Apply
7d
Pediatric Physical Therapist - Motor Disorder Clinic
United Cerebral Palsy of Central Arizona —Phoenix, AZ
- $79,000 - $90,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Continuing education credits
- Health savings account
Quick Apply
2h
Pediatric Speech-Language Pathologist
Phoenix Autism Center —Phoenix, AZ
- $95,000 - $105,000 a year
- Full-time
- Background check
- Applied behavior analysis
- 5 years
- Travel reimbursement
- Continuing education credits
Quick Apply
Hobby Retail Associate — Tabletop & Games Workshop
Lightspeed Hobby USA —Phoenix, AZ
- $18 - $22 an hour
- Full-time
- Inventory management
- Merchandising
- POS
- Employee discount
Quick Apply
PHYSICAL THERAPIST - Low Volume Clinic 8 patients/day
The Doctors of Physical Therapy —Scottsdale, AZ
- $85,000 - $105,000 a year
- Email
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health insurance
Quick Apply

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lead person jobs near glendale, az

Member Care Center Team Lead

OneAZ Credit Union -
Glendale, AZ

Quick Apply

Job Details

$24 - $30 an hour

Benefits

Paid holidays
Loan repayment program
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Gym membership

Qualifications

Staff performance monitoring
Operational analysis
Financial sales
Loan payment processing
Email customer support
Microsoft Outlook
Data analysis reporting
Cisco Unified Communications
Team supervision
Account maintenance
Financial transaction processing
Managing teams in a customer support role
Phone communication
Operations coordination
Spreadsheets
Sales referrals
Coaching
Staff scheduling
Upselling
Anti-money laundering
Promoting bank products
Performance Reporting
Team scheduling
Mid-level
3 years
High school diploma or GED
Managing clients in a customer support role
Cross-selling
Team development
Compliance monitoring

Full Job Description

Join Us in Making an Impact ✨

At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

Who You Are

You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together.

What You'll Do

This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

*** Please be advised that this is NOT a remote position. The person who fills this role will work in-office. ***

Supports all Member Care Center operational activities. Responsible for delivering coaching and education to Member Care Center Associates. Supports activities of associates engaged in assisting members by telephone, email, and chat services. Conducts quality call monitoring, Member Care Center training, problem solving, administrative reports and monitoring workflow. Assists with, education and development, scheduling, and member service/quality control initiative/requirements.

Provide support and coordination of daily staff work efforts and floor management when management is unavailable.
Communicates to associates on the delivery of meeting the expectation of our members by responding to them in a timely, efficient and knowledgeable manner.
Supports daily operations of the department to include the development of analysis, QC (Quality Control), mentoring/ scheduling, and recognition programs.
Be available daily and provide associates with guidance on routine problem-solving development/actions. Assist and respond to escalated issues, directly and indirectly demonstrating experience, and judgment and guarantee member satisfaction.
Maintain daily service level with a 10% or less abandon rate.
Recommend changes to improve internal processes and member service to the reporting Supervisors and Digital Operations Manager.
Responsible for delivery of proper telephone etiquette.
Prepares correspondence to members requiring excellent written communication skills.
Assist with associate training and development, inclusive of silent monitoring, quality assurance and cross-selling of all CU products and services.
Assist in developing and maintaining updated training material.
Assist with the monitoring of associate performance and administering evaluations.
Prepare various performance reports as assigned by management.
Demonstrate knowledge of various applicable regulations, procedures and laws effecting retail banking requirements.
Responds to member and associates in use of 3rd party software related to telephone and online banking.
Explains, promotes and cross sells various beneficial credit union products and services to members for established referral/sales goals.
Provides support for Member Care Center phone queue.
Provides support for Virtual Services phone queue and help desk.
Provides members with account balance, activity, and history upon members' request.
Performs account research, account transactions, check withdrawals, transfers, and account maintenance.
Assists with dividend verification, common inquiries, NSF checks, and statement copies.
Provides loan rates.
Performs loan payments, term calculations, and loan payoff information.
Informs members of savings, checking, money market, share certificates, IRA, and club account features and benefits.
Maintains knowledge of Credit Union field of membership.
Assists members with deposit account rates, stop payment orders, copies of share drafts and overdraft line of credit advances.

What You Bring

High school diploma or General Educational Development (GED).
Associate's degree preferred or equivalent combination of education and experience preferred.
3 to 5 years of similar or related experience. Requires a minimum of 3 years' experience in call center/financial institution required
Call quality experience and Cisco experience preferred.
Demonstrated experience in providing exceptional leadership and customer support in a fast-paced environment. (Medium proficiency)
Excellent written and verbal communication skills; strong problem-solving skills and data analysis abilities. (High proficiency)
Advanced knowledge of Microsoft Office products, including spreadsheets, Outlook, and Word. Excellent interpersonal skills, a high degree of reliability, commitment, teamwork and creative energy to achieve success; excellent time management skills. (High proficiency)
A passion for people, innovation, and growth.

Compensation & Benefits

Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
Low-cost Medical, Dental & Vision plans
Paid childcare assistance
Award-winning 401K
Gym fee reimbursement
Tuition Reimbursement
Student loan repayment
...and much more. Explore all the details in our comprehensive Benefits Booklet
Target hiring range $24.00 / hr - $30.00 / hr (Depending on experience and prior to any incentives this position is eligible for)

Why Join OneAZ?

At OneAZ, we're not just a credit union; we're a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you'll be part of a team committed to exceeding expectations and redefining what's possible.

Additional Notes:

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

Quick Apply

Refine Your Search

lead person jobs in glendale, az

Member Care Center Team Lead

Activities Director

Front Desk Associate

Customer Experience Team Lead

Community Impact Coordinator

Lead Barista

Assistant Front Desk Manager

Pulmonary Critical Care Nurse Practitioner

Teacher for Self-Contained Autism Classrooms 26-27 School Year

Assistive Technology Instructor

Medical Director - Primary Care

Director of Creator Partnerships

General Foreman - Metal Stud Framing/Drywall

BCBA Board Certified Behavior Analyst (LBA)

Technical Training Instructor

Senior Heavy Civil Estimator

Pediatric Physical Therapist - Motor Disorder Clinic

Pediatric Speech-Language Pathologist

Hobby Retail Associate — Tabletop & Games Workshop

PHYSICAL THERAPIST - Low Volume Clinic 8 patients/day

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