Top 1148 Workforce manager Jobs in Glendale, Az

Senior Manager, Workforce Management - GUS
W.W. Grainger —Tempe, AZ
- $113,900 - $189,900 a year
- Call employer
- Remote
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Dental insurance
HOUSING AND COMMUNITY SERVICES MANAGER
City of Surprise, AZ —Surprise, AZ
- $104,979.42 - $157,469.26 a year
- Full-time
- Background check
- Office
- 3 years
- Paid holidays
- Health insurance
4d
Associate Faculty - Doctoral Advancing Community, Critical Thought, Engagement, Scholarship, and Success (ACCESS) - Part Time
University of Phoenix —Phoenix, AZ
- $1,035 - $3,686 a month
- Part-time
- Remote
- Doctoral degree
- Mid-level
- Finance
- Tuition reimbursement
4d
PROCUREMENT MANAGER
City of Surprise, AZ —Surprise, AZ
- $110,216.60 - $165,324.38 a year
- Full-time
- Background check
- Management
- Customer service
- Paid holidays
- Health insurance
5d
Site Director
Velociti Services —Phoenix, AZ
- $90,000 a year
- Weekends as needed
- Background check
- Spanish
- 5 years
- AD&D insurance
- Disability insurance
Primary Musculoskeletal Care Physical Therapist (Hybrid)
Spooner —Phoenix, AZ
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Disability insurance
Quick Apply
Hybrid Drain and Service Plumber
Wyman Plumbing & Mechanical —Phoenix, AZ
- $80,000 - $150,000 a year
- Email
- Background check
- Clean driving record
- 5 years
- Fuel card
- Paid holidays
Quick Apply
9d
Canvass Manager- 100k+
DaBella —Phoenix, AZ
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Paid training
- Health savings account
Quick Apply
7d
Injection Plastic Molding Technician 3rd Shift
Moldworx LLC —Chandler, AZ
- Full-time
- Maintenance
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Mechanical Design Engineer
MayTec Inc. —Gilbert, AZ
- $70,000 - $85,000 a year
- Full-time
- Bachelor of Science
- System design
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
Canvass Manager- 100k+
DaBella —Tempe, AZ
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- Paid training
- Health savings account
Quick Apply
7d
Account Manager / Point of Contact
Next Gen HR Solutions —Phoenix, AZ
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Commercialization Manager
SunTree Snack Foods —Phoenix, AZ
- $95,000 a year
- 8 hour shift
- Mid-level
- Microsoft Office
- Project management
- Health insurance
- Dental insurance
Quick Apply
2d
Regional President, Title
Lennar —Phoenix, AZ
- Full-time
- Office
- Finance
- Bachelor's degree
- Paid parental leave
- Health insurance
Electrical General Foreman - Up to $15,000 Sign-On Bonus
DP Electric —Tempe, AZ
- Full-time
- Construction site
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
HVAC Service Supervisor
Haynes Mechanical Systems —Phoenix, AZ
- $95,000 - $115,000 a year
- Full-time
- Clean driving record
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Relocation assistance
Quick Apply
Electrical Foreman up to $10,000
DP Electric —Tempe, AZ
- Full-time
- Construction site
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
General Manager-Long Tern Care Pharmacy
KORMAN HEALTHCARE —Chandler, AZ
- From $73,000 a year
- Weekends as needed
- Background check
- OSHA
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
1d
Door & Window Installation Manager
My Iron Door Company —Tempe, AZ
- $42,000 - $60,000 a year
- Full-time
- Construction site
- Residential
- Supervising experience
Quick Apply
3d
Tax, Compliance and Treasury Manager
Arrivia, Inc. —Scottsdale, AZ
- 7 years
- CPA
- Office
- Health insurance
- Dental insurance
8d

I want to receive the latest job alert for workforce manager in glendale, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Manager, Workforce Management - GUS

W.W. Grainger -
Tempe, AZ

Apply Now

Job Details

$113,900 - $189,900 a year

Benefits

Paid parental leave
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Benefits from day one
Life insurance

Qualifications

Business intelligence
Call center experience
Business intelligence report generation
Performance Reporting
Business intelligence tools
Telephone systems
Data analytics technologies

Full Job Description

Date: Jul 28, 2026

Location: TEMPE, AZ, US, 85283-4475

#job-location.job-location-inline { display: inline; }

Company: Grainger Businesses

Work Location Type: Remote

Req Number 331494

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $113,900.00 – $189,900.00. This role is eligible for an incentive target of up to 20 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

The Senior Manager, Workforce Planning leads workforce planning, scheduling, real-time resource management, and contact center reporting to support service level performance, resource utilization, and cost-to-serve objectives. The role establishes workforce management practices, metrics, staffing models, and technology roadmaps that enable consistent operational execution across the Contact Center network. The position manages and develops the Workforce Management team, partners with Contact Center leadership, and provides analytics that make performance drivers visible and actionable. The role supports contact center strategy by improving forecasting, capacity planning, contingency planning, and continuous improvement practices across a multi-site service environment.

You Will

Lead and develop the Workforce Management team by setting objectives, coaching performance, identifying training needs, and building team capability across workforce planning, scheduling, and real-time resource management.
Establish standardized workforce management practices, policies, procedures, metrics, and governance to improve resource utilization, service level performance, operational consistency, and accountability across the Contact Center network.
Develop staffing models, forecasts, schedules, and capacity plans that balance customer demand, labor availability, productivity, service level goals, staffing flexibility, and cost-to-serve objectives.
Direct real-time resource management by monitoring service level performance, identifying variance drivers, coordinating operational adjustments, and supporting timely decisions that improve customer experience and efficiency.
Provide reporting, analytics, and performance insights to Contact Center leadership by translating workforce, telephony, productivity, and operational data into clear recommendations for business decisions.
Evaluate workforce management tools, telephony platforms, automated call distribution technologies, and related systems to support a technology roadmap that improves capability, efficiency, data quality, and scalability.
Partner with senior leadership and Contact Center stakeholders to make workforce and service challenges visible, recommend solutions, manage budget planning inputs, and balance service performance, cost, staffing flexibility, and business priorities.
Lead continuous improvement, contingency planning, and disaster recovery efforts to strengthen operational resilience, standardize scalable process improvements, and support Contact Center strategy.

You Have

Bachelor's Degree or equivalent
7+ years in service center, contact center, workforce management, operations planning, business intelligence, or related operational analytics environments required
3+ years using workforce management tools, telephony systems, automated call distribution technologies, and related reporting or analytics platforms required
Knowledge of workforce management principles, including forecasting, capacity planning, scheduling, real-time resource management, interval-level service drivers, staffing models, and service level performance management.
Experience using workforce management, telephony, and automated call distribution tools such as Aspect, Blue Pumpkin, IEX, Avaya, Cisco, or comparable systems to support contact center planning, reporting, and operational decision-making.
Experience developing workforce analytics, performance reports, operational metrics, and root-cause insights that identify improvement opportunities and support leadership decisions in a contact center or service center environment.
Knowledge of multi-site contact center operations, system interdependencies, technology roadmaps, contingency planning, budget inputs, and continuous improvement practices that support scalable and resilient workforce operations.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

#LI-SV1

Apply Now

Refine Your Search

workforce manager jobs in glendale, az

Senior Manager, Workforce Management - GUS

HOUSING AND COMMUNITY SERVICES MANAGER

Associate Faculty - Doctoral Advancing Community, Critical Thought, Engagement, Scholarship, and Success (ACCESS) - Part Time

PROCUREMENT MANAGER

Site Director

Primary Musculoskeletal Care Physical Therapist (Hybrid)

Hybrid Drain and Service Plumber

Canvass Manager- 100k+

Injection Plastic Molding Technician 3rd Shift

Mechanical Design Engineer

Canvass Manager- 100k+

Account Manager / Point of Contact

Commercialization Manager

Regional President, Title

Electrical General Foreman - Up to $15,000 Sign-On Bonus

HVAC Service Supervisor

Electrical Foreman up to $10,000

General Manager-Long Tern Care Pharmacy

Door & Window Installation Manager

Tax, Compliance and Treasury Manager

I want to receive the latest job alert for workforce manager in glendale, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected