Top 27 Client service coordinator Jobs in Grand Rapids Mi

Lead Client Service Representative
Eastown Veterinary Clinic —Grand Rapids, MI
- $20 - $23 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
Quick Apply
7d
Client Services Coordinator (Grand Rapids - in office)
Stenger & Stenger PC —Grand Rapids, MI
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
SERVICE COORDINATOR
Summit Point Roofing Co —Ada, MI
- $22 - $30 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
6d
Customer Service Coordinator, Order Fulfillment
Amynta Group —Grand Rapids, MI
- Full-time
- Customer service
- Entry level
Administrative Assistant & Client Scheduling Coordinator
Cornerstone Retirement Partners —Grand Rapids, MI
- $20 - $23 an hour
- Temporary
- Office
- Organizational skills
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
2d
Service Coordinator
Diamond Concrete Sawing —Grand Rapids, MI
- Full-time
- Mid-level
- Construction experience
- Communication skills
- Profit sharing
Quick Apply
9d
Teller Service Coordinator - Grand Rapids, MI
Wintrust Financial Corporation —Grand Rapids, MI
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
Medical Professional Services Coordinator
Corewell Health —Caledonia, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Full time Weekend Family Services Coordinator
Ronald McDonald House Charities West Michigan —Grand Rapids, MI
- $21 - $25 an hour
- Full-time
- Background check
- Clean driving record
- High school diploma or GED
Quick Apply
Regional Service Coordinator | Grand Rapids, MI
Weiss Technik North America, Inc. —Grand Rapids, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Customer Service Coordinator
TQL —Grand Rapids, MI
- From $16.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Specialist
AMQ Solutions —Grand Rapids, MI
- $69,500 - $86,900 a year
- Microsoft Excel
- Mid-level
- 3 years
Member Services Coordinator
Boys & Girls Clubs of Grand Rapids Youth Commonwealth —Grand Rapids, MI
- From $17 an hour
- Part-time
- CPR Certification
- Office
- High school diploma or GED
- Paid time off
Quick Apply
10d
Financial Services Coordinator
Grand Rapids Public Schools —Grand Rapids, MI
- $74,900 - $98,700 a year
- Full-time
- Word processing
- Mid-level
- Office
Elementary Autism Spectrum Disorder - Student Services Coordinator #1 - Two Positions
Kelloggsville Public Schools —Grand Rapids, MI
- Multiple hires
- Bilingual
- Classroom
- High school diploma or GED
Event Services Coordinator (Bella Vista Campus)
Ada Bible Church —Rockford, MI
- Part-time
- Writing skills
- Cooking
- Mid-level
Quick Apply
3d
Service Coordinator
Wolverine Power Systems LLC —Zeeland, MI
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
6d
Service Coordinator
Meijer —Hudsonville, MI
- Full-time
- 18 years or older
- Communication skills
- Entry level
- Store discount
- Paid parental leave
14d
Service Coordinator - Full Time (Sat-Sun Required)
Meijer —Wyoming, MI
- Full-time
- Mid-level
- Mentoring
- Leadership
- Store discount
- Paid parental leave
9d
Service Coordinator Clinician - Cass County, Indiana
Professional Management Enterprises, Inc. —United States
- $82,000 - $85,000 a year
- Contract
- Hybrid work
- Up to 50% travel
- RN License
- Experience working with individuals with disabilities
- Paid holidays
- Health insurance
Quick Apply

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Lead Client Service Representative

Eastown Veterinary Clinic -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
$20 - $23 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Employee assistance program
Vision insurance
Life insurance

Qualifications

Mid-level
3 years
Client services
Leadership

Full Job Description

We are seeking an experienced Client Services Lead who brings strong emotional intelligence, sound judgment, and a people-first approach to a fast-paced, client-centered practice.

This role is ideal for someone who loves working with people, leads by example, and operates as a key partner in supporting both the client experience and front desk team performance. If you are adaptable, highly collaborative, and motivated by developing others while driving results, this role offers an opportunity to make a meaningful impact.

The right candidate brings:

Self-awareness
Solutions-oriented mindset
Ability to recognize patterns in client needs and workflow challenges
Motivation for change and continuous improvement in both daily operations and team effectiveness
Enthusiasm for delivering exceptional client care with a focus on delivering a consistent, high-quality experience, team-wide
Energy and excitement for making connections with clients and coworkers in a highly social environment

Full-time schedule, benefits and compensation**:

This is a full-time position, with availability needed Monday-Friday. We prioritize work-life balance with a 3.5-day workweek and no weekend shifts.

Compensation: $20-23 per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Uniform allowance

Role Responsibilities

Provide day-to-day guidance and support to Client & Patient Coordinators, reinforcing expectations and promoting a positive, accountable team environment
Deliver real-time coaching and feedback to support skill development, service consistency, and performance improvement
Partner with hospital leadership on team development, performance discussions, and workflow optimization
Support daily operations of the front desk, helping ensure efficient workflow and a high standard of client service
Monitor key performance indicators and identify trends or gaps, escalating insights and recommendations as appropriate
Assist in addressing and resolving client concerns, modeling professionalism, empathy, and effective problem-solving
Act as a liaison between the front desk team and leadership, helping to communicate priorities, changes, and expectations clearly

Minimum qualifications and skill set:

3+ years of client service experience
Previous veterinary experience is highly preferred
Experience leading teams
Proficiency in the following skills:
- Leading, training and mentorship
- Team scheduling
- Conflict resolution
- Creating SOPs
- Implement and execute sales initiatives with a focus on delivering tangible outcomes

At Eastown Veterinary Clinic, we’re more than just a medical team—we’re compassionate professionals dedicated to helping owners and pets make the most of every moment. With a team of 5 doctors and nine fully equipped exam rooms, we’re able to provide personalized, high-quality care for every patient. Each day, we work together to deliver comprehensive care—from wellness exams and outpatient services, to advanced dentistry, ultrasonography, and acupuncture—while maintaining high standards of care for every pet and their family. For us, every patient matters, and every visit is an opportunity to make a difference in our community. If you share our values, apply today!

#LI-HK1

To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.

**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

Quick Apply

Refine Your Search

client service coordinator jobs in grand rapids mi

Lead Client Service Representative

Client Services Coordinator (Grand Rapids - in office)

SERVICE COORDINATOR

Customer Service Coordinator, Order Fulfillment

Administrative Assistant & Client Scheduling Coordinator

Service Coordinator

Teller Service Coordinator - Grand Rapids, MI

Medical Professional Services Coordinator

Full time Weekend Family Services Coordinator

Regional Service Coordinator | Grand Rapids, MI

Customer Service Coordinator

Client Engagement Specialist

Member Services Coordinator

Financial Services Coordinator

Elementary Autism Spectrum Disorder - Student Services Coordinator #1 - Two Positions

Event Services Coordinator (Bella Vista Campus)

Service Coordinator

Service Coordinator

Service Coordinator - Full Time (Sat-Sun Required)

Service Coordinator Clinician - Cass County, Indiana

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