Top 6064 Residence manager Jobs in Green Haven Md

Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
6d
RN Unit Manager
Autumn Lake Healthcare at Glen Burnie —Glen Burnie, MD
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
14d
Physician Assistant Supervisor - Surgery
Faculty Physicians Inc. —Baltimore, MD
- $124,400 - $186,600 a year
- CPR Certification
- Management
- Surgery
Quick Apply
Resident Construction Manager - Sewer Pumping Station Facilities
Whitman, Requardt & Associates, LLP —Baltimore, MD
- Overtime
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Clinical Supervisor (Bilingual, LCSW-C) 5K Sign On
Global Refuge —Baltimore, MD
- $85,000 - $90,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- 403(b) matching
- Paid parental leave
Quick Apply
Senior Architectural Project Manager
Whitman, Requardt & Associates, LLP —Baltimore, MD
- $160,000 - $240,000 a year
- Full-time
- 11+ years
- Master's degree
- Presentation skills
- Paid holidays
- Disability insurance
Nurse Case Manager
Bello Machre —Glen Burnie, MD
- $88,000 - $92,000 a year
- Weekends as needed
- 18 years or older
- CPR Certification
- Nursing
- Paid training
- 403(b) matching
Quick Apply
8d
RN Unit Manager- FT Days
FutureCare —Baltimore, MD
- $94,000 - $102,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Tuition reimbursement
- Paid time off
Quick Apply
RN Unit Manager- FT Days
FutureCare —Baltimore, MD
- $94,000 - $112,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Tuition reimbursement
- Paid time off
Health Home RN Care Manager
Arundel Lodge, Inc. —Edgewater, MD
- $30 - $32 an hour
- Overtime
- Nursing
- Vital signs
- RN License
Quick Apply
Registered Nurse Supervisor Weekend and Evenings (RN) Full Time $5000 Retention Bonus
Stadium Place Nursing & Rehab Center —Baltimore, MD
- $40 - $45 an hour
- Full-time
- Vital signs
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
RN Unit Manager 10k Retention Bonus available
Largo Nursing and Rehabilitation Center —Upper Marlboro, MD
- $45 - $49 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
Land Development Project Manager (PE) - STV
David Joseph & Company —Owings Mills, MD
- $140,000 - $170,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Quick Apply
Senior Project Manager, Construction - Baltimore, MD/Washington, DC
BFW Group LLC —Baltimore, MD
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Construction site
- Disability insurance
- Relocation assistance
Quick Apply
Physical Therapist Assistant, Home Care Waldorf
MedStar Health —Greenbelt, MD
- $25.35 - $44.55 an hour
- Full-time
- Computer literacy
- BLS Certification
- Physical & Rehabilitation Medicine
ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER
Carter Machinery Company, Inc. —Elkridge, MD
- $85,000 - $115,000 a year
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Intraoperative Neuro Tech Supervisor- Anesthesiology
Faculty Physicians Inc. —Baltimore, MD
- $83,400 - $125,000 a year
- CPR Certification
- BLS Certification
- ACLS Certification
Quick Apply
RN Care Manager/ Operations Lead
Green Spring Internal Medicine, LLC —Lutherville-Timonium, MD
- $37 - $45 an hour
- Part-time
- Nursing
- RN License
- Internal Medicine
- Free parking
- Continuing education credits
Quick Apply
9d
Concrete Estimator/Project Manager
Camm Concrete LLC —Baltimore, MD
- $85,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
District Manager (Remote in Midatlantic)
Rochester Midland Corporation —Baltimore, MD
- $140,000 - $190,000 a year
- Full-time
- Remote
- Computer literacy
- Writing skills
- Bachelor's degree

I want to receive the latest job alert for residence manager in green haven md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

residence manager jobs near green haven md

Construction Project Manager jobs in Baltimore, MD

District Manager jobs in Baltimore, MD

Development Project Manager jobs in Owings Mills, MD

Nursing Supervisor jobs in Baltimore, MD

Case Manager jobs in Glen Burnie, MD

Estimating Manager jobs in Baltimore, MD

Unit Secretary jobs in St. Louis, MO

Registered Nurse Unit Manager jobs in Niagara Falls, NY

Registered Nurse Unit Manager jobs in Rockledge, FL

Process Manager jobs in Remote

Health Unit Coordinator jobs in Madison, WI

Registered Nurse Unit Manager jobs in Wilmington, NC

Overnight Unit Clerk jobs in New York, NY

Registered Nurse Unit Manager jobs in Petersburg, VA

Architectural Sales jobs in Chicago, IL

Architectural Project Manager jobs in San Francisco, CA

Architectural Project Manager jobs in Memphis, TN

Architectural Project Manager jobs in Irvine, CA

Architectural Project Manager jobs in San Antonio, TX

Registered Nurse Unit Manager jobs in Jersey Shore, PA

Sr. Manager, Customer Care (Call Center)

WSSC Water -
Laurel, MD

Apply Now

Job Details

Full-time
$139,786 - $238,014 a year
6 days ago

Qualifications

Report preparation
Customer communication
Managing teams in a customer support role
Writing skills
Quality management
Frontline customer support management
Managing clients in a customer support role
Client database systems
IVR
Bachelor's degree
Team management
Customer relationship management
Telephone systems
Business operations
Call center management
Staffing management

Full Job Description

The Sr. Manager, Customer Care directs and manages customer-oriented services and outreach activities for the Commission, and provides oversight of WSSC Water’s customer call center

Essential Functions

Supervises Customer Care Division staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination

Directs and manages all operations that are related to the process of developing customer bills and responding to customer billing and maintenance inquiries

Evaluates and resolves the more complex customer complaints/problems

Identifies, recommends and administers policies and procedures to ensure overall Division efficiency and productivity within parameters of Commission guidelines

Builds good working relationship with all WSSC Water customers including residential and commercial customers as well as the plumbing and development communities and local government officials

Oversees the update and implementation of policies and procedures to ensure efficient customer billings and other services

Oversees and ensures that prompt and accurate accounts billing information is provided in response to customers’ inquiries concerning the status of payment, charges and refunds

Oversee the preparation of all correspondence to clients, customers, and third parties in response to complaints, research requests, data inquiries and the like and maintains correspondence files and controls

Prepares and administers the budget of the Division

Oversees evaluation of claims filed against WSSC Water

Oversees and evaluates the work of in-house or third-party claims adjusters who administer WSSC Water’s self-insurance program

Other Functions

Performs other related duties, as required

Work Environment And Physical Demands

Work is performed in business casual office setting

Required Knowledge, Skills, And Abilities

Comprehensive knowledge of the customer service databases and IS tools; comprehensive knowledge of the principles, techniques and methods of management

Good knowledge of water/sewer billing system, and customer relations on several levels (routine and emergency)

Ability to plan, direct and coordinate the activities of a complex diversified customer care organization

Expert operational knowledge of call center telecommunications, workforce management, and quality management technology, including interactive voice response system and call management system

Good interpersonal communication skills

Ability to handle General Manager, Commissioner and Inspector General level escalations

Ability to communicate effectively both verbally and in writing

Minimum Education, Experience Requirements

Bachelor’s degree

8+ years experience in contact center operations and related departments that includes:
- 5+ years’ experience in billing and collections
- 3+ years’ experience managing a large customer service team
- 2+ years’ experience preparing and presenting verbal and written report

Apply Now

Refine Your Search

residence manager jobs in green haven md

Sr. Manager, Customer Care (Call Center)

RN Unit Manager

Physician Assistant Supervisor - Surgery

Resident Construction Manager - Sewer Pumping Station Facilities

Clinical Supervisor (Bilingual, LCSW-C) 5K Sign On

Senior Architectural Project Manager

Nurse Case Manager

RN Unit Manager- FT Days

RN Unit Manager- FT Days

Health Home RN Care Manager

Registered Nurse Supervisor Weekend and Evenings (RN) Full Time $5000 Retention Bonus

RN Unit Manager 10k Retention Bonus available

Land Development Project Manager (PE) - STV

Senior Project Manager, Construction - Baltimore, MD/Washington, DC

Physical Therapist Assistant, Home Care Waldorf

ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER

Intraoperative Neuro Tech Supervisor- Anesthesiology

RN Care Manager/ Operations Lead

Concrete Estimator/Project Manager

District Manager (Remote in Midatlantic)

I want to receive the latest job alert for residence manager in green haven md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected