Top 55 Business analyst Jobs in Guaynabo, Pr

DIRECT MARKETING ANALYST- BUSINESS KNOWLEDGE DEPT - FIRSTBANK PR
FirstBank Florida —San Juan, PR
- Spanish
- Marketing
- English
13d
Business Analyst - Onsite Puerto Rico
Consertus —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Business Analyst - Onsite Puerto Rico
Acumenian —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Analyst
Alivia Health —Guaynabo, PR
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Business Systems Analyst
Popular Bank —San Juan, PR
- Hybrid work
- Writing skills
- English
- Mid-level
IAM/NHI Project Manager / Business Analyst
HAYS —Carolina, PR
- $60 - $70 an hour
- Temporary
- Remote
- Writing skills
- US work authorization
- Senior level
- Dental insurance
- 401(k)
CX Business Analyst
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- 5 years
- English
Investment Operations Analyst
Focus Financial Partners —Carolina, PR
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Senior Business Analyst / Segment Strategy
Popular Bank —San Juan, PR
- Full-time
- Hybrid work
- Spanish
- Microsoft Access
- English
District Manager
Starbucks PR - San Juan —San Juan, PR
- Full-time
- 5 years
- Writing skills
- Restaurant management
Quick Apply
BUSINESS ANALYST - MORTGAGE SERVICING - FIRSTBANK PR
FirstBank Florida —San Juan, PR
- Spanish
- English
- Mid-level
Analyst, Commercial Credit (Data & Strategic Transformation)
Oriental Bank in San Juan —San Juan, PR
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
BUSINESS ANALYST - MARKETING DEPT - FIRSTBANK PR
FirstBank Florida —San Juan, PR
- Microsoft Word
- Spanish
- 5 years
1d
Business Intelligence Developer
INVID —San Juan, PR
- Full-time
- Hybrid work
- Spanish
- 5 years
- English
- Continuing education credits
- Health insurance
Quick Apply
1d
Sr. Auto Claims Analyst
Assurant —San Juan, PR
- Full-time
- 5 years
- Research
- Finance
6d
FRAUD ANALYST - BANKING OPERATIONS FRAUD MNGT - FIRSTBANK PR
FirstBank Puerto Rico —San Juan, PR
- Weekends as needed
- Microsoft Word
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
FRAUD ANALYST - BANKING OPERATIONS FRAUD MNGT - FIRSTBANK PR
FirstBank Florida —San Juan, PR
- Weekends as needed
- Microsoft Word
- Mid-level
- Analysis skills
- Flexible schedule
Senior Business Analyst / Leadership Role / SBG Business Systems & Risk Division
Popular Bank —San Juan, PR
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Computer science
3d
Operations Analyst (Seasonal) | ACH Operations
Popular Bank —San Juan, PR
- Temporary
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Account Executive
RosadoToledo& —San Juan, PR
- Full-time
- Spanish
- Marketing
- English
Quick Apply

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business analyst jobs near guaynabo, pr

DIRECT MARKETING ANALYST- BUSINESS KNOWLEDGE DEPT - FIRSTBANK PR

FirstBank Florida -
San Juan, PR

Apply Now

Job Details

13 days ago

Qualifications

Spanish
SQL databases
Operations coordination
Regulatory compliance
English
SQL
Bachelor's degree
New customer acquisition

Full Job Description

Direct Marketing Analyst

(Direct-to-Consumer Campaign)

Business Knowledge Department

FirstBank PR

Our Company:

At FirstBank PR, we strive to be a trusted advisor to our clients, and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview:

The Direct Marketing Analyst supports the execution of Direct-to-Consumer marketing campaigns for Personal Loans and Credit Cards by coordinating campaign requirements, preparing and validating data inputs, and ensuring accurate and compliant campaign delivery. This role focuses on operational execution, data readiness, documentation, and cross-functional coordination, serving as a key Line of Business partner to Analytics & BI, Marketing, Credit Risk, Operations, and external vendors.

What you'll do:

Initiate DTC campaigns by submitting TransUnion (TU) project requests and coordinating required data inputs and dependencies.

Manage campaign setup activities by requesting APPRO channel creation, preparing APPRO intake and file preparation forms, and coordinating ELOAN channel activation.

Request, consolidate, and document updated pricing and credit policy information to ensure accurate campaign execution and compliance.

Receive and review TU data layouts and descriptive reports to validate data structure, completeness, and readiness for campaign use.

Prepare exclusion and suppression files in alignment with credit policy, regulatory requirements, and operational constraints.

Gather required inputs for renewal campaigns, including historical response indicators, account status data, and Line of Business guidance.

Request and validate updated credit score databases and ensure proper linkage to prospect universes.

Prepare and issue letters of instruction to Database Marketing partners and validate received prospect datasets through structured data quality checks.

Execute pre-built response probability and clustering models developed by the Analytics & Business Intelligence team, ensuring correct inputs, accurate execution, and validated outputs.

Apply approved exclusions to prospect datasets and prepare preliminary prospect selection scenarios.

Coordinate approval processes for credit-related exclusions with Credit Risk.

Draft and maintain campaign documentation, including the Campaign Information Document (CID) and marketing guidelines.

Review and approve live campaign samples to ensure alignment with brand standards, pricing, disclosures, and compliance requirements.

Securely distribute final prospect lists, provide outbound specifications, transmit outbound files, and create remail lists.

Support campaign performance review through TransUnion variable revision activities.

Support ad hoc campaign execution needs and evolving business requirements.

Contribute to continuous improvement of campaign processes, documentation standards, and data validation practices.

Maintain organized, audit-ready records of campaign inputs, approvals, and deliverables.

Participate in cross-functional working sessions to improve execution quality and coordination.

Competencies

Data Handling & Quality Control

Documentation & Communication

Compliance Awareness

Attention to Detail

Collaboration

Ownership & Reliability

What you'll need to Succeed

Bachelor’s degree in Business, Marketing, Analytics, Finance, Information Systems, or a related field.

Strong proficiency in Excel and working knowledge of SQL.

Experience coordinating operational or campaign-related processes.

Strong written and verbal communication skills.

High attention to detail and strong organizational skills.

Bilingual English/Spanish proficiency.

Experience supporting direct marketing or customer acquisition campaigns.

Familiarity with consumer lending products.

Experience in regulated environments.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

EQUAL EMPLOYMENT OPORTUNITY EMPLOYER

Apply Now

Refine Your Search

business analyst jobs in guaynabo, pr

DIRECT MARKETING ANALYST- BUSINESS KNOWLEDGE DEPT - FIRSTBANK PR

Business Analyst - Onsite Puerto Rico

Business Analyst - Onsite Puerto Rico

Business Analyst

Business Systems Analyst

IAM/NHI Project Manager / Business Analyst

CX Business Analyst

Investment Operations Analyst

Senior Business Analyst / Segment Strategy

District Manager

BUSINESS ANALYST - MORTGAGE SERVICING - FIRSTBANK PR

Analyst, Commercial Credit (Data & Strategic Transformation)

BUSINESS ANALYST - MARKETING DEPT - FIRSTBANK PR

Business Intelligence Developer

Sr. Auto Claims Analyst

FRAUD ANALYST - BANKING OPERATIONS FRAUD MNGT - FIRSTBANK PR

FRAUD ANALYST - BANKING OPERATIONS FRAUD MNGT - FIRSTBANK PR

Senior Business Analyst / Leadership Role / SBG Business Systems & Risk Division

Operations Analyst (Seasonal) | ACH Operations

Account Executive

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