Top 8 Collection agent Jobs in Guaynabo, Pr

Accounts Receivable and Collections Specialist
Confidential —San Juan, PR
- $16.50 an hour
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Call Center & Collection Agent
Equity Mortgage —San Juan, PR
- $13 an hour
- Overtime
- Bilingual
- Bachelor's degree
- Business Administration
- Health insurance
- 401(k)
Quick Apply
Accountant- Billing and Collections
Aerostar Airport Holdings LLC —Carolina, PR
- Full-time
- Basic math
- Mid-level
- Office
Quick Apply
Front Desk Agent for Casa Collection
Casa 54 LLC —San Juan, PR
- $13 an hour
- Weekends as needed
- Hotel
- Organizational skills
- In-person
- Opportunities for advancement
Quick Apply
5h
COLLECTION SPECIALIST
Alivia Health —Guaynabo, PR
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Talent Acquisition Manager- The Condado Collection
The Condado Collection —San Juan, PR
- Full-time
- 5 years
- Adults
- Mid-level
- Paid holidays
- Health insurance
3d
Gerente de Adquisición de Talento - The Condado Collection
The Condado Collection —San Juan, PR
- 401(k)
3d

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collection agent jobs near guaynabo, pr

Accounts Receivable and Collections Specialist

Confidential
San Juan, PR

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Job Details

Full-time
$16.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid sick time

Qualifications

Bilingual
Spanish
Microsoft Excel
Microsoft Outlook
Account analysis
Phone communication
Account reconciliation report
English
Collection effectiveness report
Aged receivables report
Bachelor's degree
Attention to detail
Debt collection payment plan
Problem-solving
Financial concepts
Customer payment analysis report
Debt collection negotiation
Debt collection mediation
Collections account management
Data analysis software
Client interaction via phone calls

Full Job Description

Job Overview
The Collections Clerk is responsible for monitoring customer accounts, Account receivable reconciliation and analysis, following up on overdue invoices, and ensuring timely collection of outstanding payments. This role requires strong customers Account Receivable analysis, Accounting invoicing, payments, cash, suspense, aging's, open invoices between other experience, communication skills, attention to detail, and organizational skills to maintain accurate records, resolve billing issues, and support the overall accounts receivable and accounting processes as part of the accounting staff.

Key Responsibilities

Analyze and review accounts receivable aging reports and prioritize collection efforts.
Reconcile Customers billing and payments accounts to determine balances corrections or credit memo.
Reviewed cash entry booking and payment types reconciliation.
Using multiple reports make the efforts to collect bad or due debts from invoices.
Work hand-to-hand with accounting specialist to apply payments and analyze historical data.
Contact customers via phone, email, and written communication to follow up on overdue accounts, using company policies.
Record collection activities and maintain accurate customer account information.
Research and resolve payment discrepancies, billing issues, or disputes, credits, ON Account cash, invoicing and payment tracking, Account Receivable reconciliation.
Collaborate with the billing and accounting teams to ensure accurate invoicing and payment application.
Escalate delinquent accounts to management for further action when necessary.
Generate collection reports and provide updates on account statuses.
Support month-end and year-end closing processes related to accounts receivable. Assist billing and customer service personnel with daily and monthly cycles.
Maintain professional and courteous communication with customers while ensuring adherence to company policies.

Qualifications - REQUIRED

Bachelor Degree in Accounting, Finance, or related field preferred, with dedicated experience in Account Receivable.
1–2 years of proven experience in collections, accounts receivable, or related accounting function.
Strong verbal and written communication skills - Bilingual (Spanish / English)
Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with accounting/ERP software preferred.
Ability to handle a high volume of transactions with accuracy and efficiency.
Strong organizational and time-management skills.
Customer service orientation with problem-solving abilities.
Strong understanding of financial concepts, accounting principles, and revenue cycle management.
Excellent phone etiquette and customer service skills are essential.
Proficient in using accounting software and financial software for account analysis and reconciliation.
Effective negotiation skills to facilitate payment arrangements with clients.
Attention to detail with the ability to manage multiple accounts efficiently.
Ability to work independently as well as part of a team in a fast-paced environment.

Job Type: Full-time

Pay: $16.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid sick time

Education:

Bachelor's (Required)

Experience:

Account Receivable or Accounting: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in guaynabo, pr

Accounts Receivable and Collections Specialist

Call Center & Collection Agent

Accountant- Billing and Collections

Front Desk Agent for Casa Collection

COLLECTION SPECIALIST

Talent Acquisition Manager- The Condado Collection

Gerente de Adquisición de Talento - The Condado Collection

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