Help Desk Support Specialist
Provider Network Solutions LLC —San Juan, PR
- $40,000 - $45,000 a year
- Full-time
- Spanish
- Writing skills
- HIPAA
Quick Apply
3d
Data Entry Specialist
Company Sage —San Juan, PR
- From $15 an hour
- Full-time
- Customer service
- ERP systems
- English
- Opportunities for advancement
Quick Apply
10d
Specialist Manufacturing
Pharma-Bio Serv —Juncos, PR
- Temporary
- Background check
- Spanish
- English
Quick Apply
Cemetery Services Specialist - Union
Cementerio Los Cipreses —Bayamón, PR
- Full-time
- Clean driving record
- High school diploma or GED
- Assembly
Quick Apply
IT Desktop Support Specialist
Optum —San Juan, PR
- 8 hour shift
- Spanish
- Pass drug screening
- HIPAA
ENGLISH DATA ENTRY SPECIALIST
TPIS —Trujillo Alto Municipio, PR
- $14.00 - $14.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Client Service Specialist, Personal Lines
HUB International —Hato Rey, PR
- Full-time
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Work from Home Travel Logistics Specialist
Traveling with Mchaila —Carolina, PR
- Part-time
- Remote
- Mid-level
- Administrative experience
- Travel
- Work from home
Quick Apply
Inventory Specialist
Knipper HEALTH —San Juan, PR
- $15 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Retirement plan
Client Executive, Employee Benefits
HUB International —Hato Rey, PR
- Full-time
- 5 years
- English
- Mid-level
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- Dental insurance
Bilingual Recruiter
Securitas Security Services —San Juan, PR
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
11d
Travel Concierge Specialist
Traveling with Mchaila —Carolina, PR
- Full-time
- Remote
- Communication skills
- Entry level
Quick Apply
Inventory Specialist
CareTria —San Juan, PR
- $15 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Mileage reimbursement
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Client Insurance Specialist, Construction
HUB International —Hato Rey, PR
- Full-time
- Spanish
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
Data Analyst & Reporting Specialist
IEM —Guaynabo Municipio, PR
- $90,000 - $110,000 a year
- Full-time
- Spanish
- Azure
- Microsoft Outlook
- Paid holidays
- Disability insurance
6d
Accounts Receivable Specialist
Neptuno Networks —Guaynabo, PR
- $27,040 - $31,200 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
13d
Life Insurance Specialist - North Carolina
AAA The Auto Club Group —Carolina, PR
- $25,000 a year
- Full-time
- Word processing
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
Life Insurance Specialist - South Carolina
AAA The Auto Club Group —Carolina, PR
- $25,000 a year
- Full-time
- Word processing
- Writing skills
- Pass drug screening
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- Paid holidays
MORTGAGE LOANS SPECIALIST - MORTGAGE PROCESSING
FirstBank Florida —San Juan, PR
- Mid-level
- Office
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Remote Travel Logistic Specialist
Traveling with Mchaila —Carolina, PR
- Part-time
- Remote
- Research
- Mid-level
- Administrative experience
Quick Apply
5d

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client services specialist jobs near guaynabo pr

Help Desk Support Specialist

Provider Network Solutions LLC -
San Juan, PR

Quick Apply

Job Details

Full-time
$40,000 - $45,000 a year
3 days ago

Qualifications

Spanish
Smartphone (troubleshooting support)
Writing skills
Laptop (troubleshooting support)
AV system installation
Hardware maintenance
English
Audio systems
User training (technical support)
Desktop (troubleshooting support)
Office equipment installation
Desktop applications
Event audio-visual coordination
System deployment
Productivity software
Desktop administration
Video conferencing systems operation
Mobile devices

Full Job Description

Description:

Position Summary

The Helpdesk Specialist will provide technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, maintaining IT equipment, and ensuring smooth operation of all IT systems.

Duties and Responsibilities

Technical Support: Provide hands-on support to end-users for desktops, laptops, phones, printers, and peripherals.
System Monitoring: Monitor system logs and activity on end-user hardware to identify and resolve issues.
Maintenance: Maintain and update IT equipment, hardware, and software.
Device Inventory: Maintain a current inventory of all technological devices.
Technical Setup: Assist with the setup and configuration of technical equipment for internal and remote team members.
Helpdesk Response: Respond promptly to requests received through the IT Helpdesk system and provide effective solutions.
Security Compliance: Ensure all IT operations meet high security and compliance standards, including HIPAA regulations.
Documentation: Create and maintain standard operating procedures (SOPs) for IT-related tasks.
Access Control: Manage role-based access and department controls for end-users.
Active Directory: Utilize Active Directory services for user management.
PBX System: Administer and support the Nextiva PBX.

Requirements:

Knowledge and Skills

Microsoft Applications: Proficiency in Microsoft Office 365 and other Microsoft applications.
Operating Systems: Strong knowledge of Windows 10 OS platforms.
Audio-Visual: Experience with audio-visual conferencing setup and deployment.
Device Support: Ability to support various handheld devices, including phones and tablets.
Communication: Excellent verbal and written communication skills (Must be fluent in English and Spanish).
Organization: Strong organizational skills and the ability to multi-task.
Problem-Solving: Strong analytical and problem-solving skills.
Experience: At least 1 year of experience in a helpdesk support role.
Team Player: Ability to work effectively in a team environment.
Positive Attitude: Maintain a positive CANI (Continuous and Never-Ending) attitude.

Abilities

Technical Support: Ability to configure, support, and maintain computers and related systems.
Troubleshooting: Ability to troubleshoot and analyze technical issues.

Maintenance: Assist in the installation, support, training, testing, and deployment of technology

Travel

This position requires at least 60% travel.

Requirement: Must have reliable transportation to visit clients within Puerto Rico

Quick Apply

Refine Your Search

client services specialist jobs in guaynabo pr

Help Desk Support Specialist

Data Entry Specialist

Specialist Manufacturing

Cemetery Services Specialist - Union

IT Desktop Support Specialist

ENGLISH DATA ENTRY SPECIALIST

Client Service Specialist, Personal Lines

Work from Home Travel Logistics Specialist

Inventory Specialist

Client Executive, Employee Benefits

Bilingual Recruiter

Travel Concierge Specialist

Inventory Specialist

Client Insurance Specialist, Construction

Data Analyst & Reporting Specialist

Accounts Receivable Specialist

Life Insurance Specialist - North Carolina

Life Insurance Specialist - South Carolina

MORTGAGE LOANS SPECIALIST - MORTGAGE PROCESSING

Remote Travel Logistic Specialist

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