Top 180 Navigator Jobs in Hackensack, Nj

Patient Financial Advocate & Insurance Navigator
Madison Medical Sports & Rehabilitation Center —Madison, NJ
- $60,000.00 - $61,950.59 a year
- Full-time
- HIPAA
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
7d
Peer Navigator - EnlightenMENT
Children's Aid and Family Services, Inc. —Fair Lawn, NJ
- $41,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Health insurance
Quick Apply
NAVIGATOR (HUB)
Diaspora Community Services —Brooklyn, NY
- $48,000 - $58,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
4d
Assistant Benefits Navigator
Kings Bay YM-YWHA —Brooklyn, NY
- From $55,000 a year
- Full-time
- Spanish
- Management
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
8d
Peer Navigator, New Jersey Peer 2 Peer Program
Children's Aid and Family Services, Inc. —South Orange, NJ
- $41,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Care Navigator (Bilingual: Russian)
POD Health —Brooklyn, NY
- $23 - $25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Enrollment Specialist/Care Navigator (Bilingual: English & Cantonese)
POD Health —Brooklyn, NY
- $23 - $25 an hour
- Full-time
- HIPAA
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Patient Navigator Non Clinical, DOH HIV DHTS Grant
Trinitas Regional Medical Center —Elizabeth, NJ
- $25.00 - $31.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Hospital
- Paid parental leave
- Paid holidays
7d
SDOH Health Population Navigator - QIP - FULL-TIME DAYS (25454)
Care Plus Bergen, Inc. —Paramus, NJ
- $47,000 - $60,000 a year
- Full-time
- Spanish
- Hospital
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Patient Navigator
Rutgers University —Newark, NJ
- $61,512 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Paid holidays
- Dental insurance
PATIENT NAVIGATOR - SCL
Callen-Lorde Community Health Center —New York, NY
- $28 an hour
- Full-time
- Customer service
- Bachelor of Science
- Bachelor's degree
- Commuter assistance
- Disability insurance
Quick Apply
Insurance Navigator
Hudson Regional Hospital —Secaucus, NJ
- $20 - $25 an hour
- Spanish
- Microsoft Outlook
- Customer service
Quick Apply
Patient Navigator Non Clinical
Newark Beth Israel Medical Center —Newark, NJ
- $25.00 - $31.50 an hour
- Weekends as needed
- Microsoft Excel
- Hospital
- Writing skills
- Disability insurance
- Health insurance
Client Navigator - Lvl II
NYC Health + Hospitals —New York, NY
- $48,336 - $55,586 a year
- Online Application
- Surgery
- Mid-level
- Administrative experience
- Commuter assistance
- Paid holidays
Bi-Lingual Community Resource Navigator
Family Centers —Greenwich, CT
- Spanish
- HIPAA
- English
- Health savings account
- AD&D insurance
Quick Apply
12d
Screener Navigator
Roots To Grow —New York, NY
- $17 - $24 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Computer literacy
Quick Apply
13d
Client Navigator - Level II
NYC Health + Hospitals —New York, NY
- $55,586 a year
- Online Application
- Hospital
- Primary Care
- Mid-level
- Commuter assistance
- Paid holidays
Client Navigator - Level I
NYC Health + Hospitals —New York, NY
- $52,408 a year
- Online Application
- Primary Care
- High school diploma or GED
- Bachelor's degree
- Commuter assistance
- Paid holidays
PATIENT NAVIGATOR - PRIMARY CARE | AMBULATORY CARE CENTER | FULL-TIME DAY SHIFT (25428)
Care Plus Bergen, Inc. —Paramus, NJ
- $42,000 - $60,000 a year
- Full-time
- Primary Care
- Mid-level
- Clinic
- Paid holidays
- Health insurance
Quick Apply
PATIENT NAVIGATOR
Callen-Lorde Community Health Center —New York, NY
- $28 an hour
- Full-time
- CPR Certification
- Customer service
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply

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Patient Financial Advocate & Insurance Navigator

Madison Medical Sports & Rehabilitation Center
Madison, NJ

Quick Apply

Job Details

Full-time
$60,000.00 - $61,950.59 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Employee discount

Qualifications

Health insurance co-pays
Customer relationship building
HIPAA compliance
Client rapport building
HIPAA
Healthcare privacy protection
Insurance provider collaboration

Full Job Description

About the Role

Madison Medical Sports & Wellness is seeking an experienced Patient Financial Advocate with a strong sales and relationship-building background to serve as the primary point of contact for patients navigating payment, insurance, out-of-network benefits, hybrid coverage, and cash-pay conversations. This role blends the persuasive, consultative instincts of a top sales professional with the empathy and clarity of a patient advocate — helping patients understand their financial responsibility while building trust and confidence in the value of the care they're receiving.

This is a critical, patient-facing role for an out-of-network practice. The right candidate turns a potentially difficult conversation — deductibles, co-pays, out-of-network benefits — into one that reinforces the patient's confidence in choosing Madison Medical.

Key Responsibilities

Serve as the primary liaison between patients and the practice on all matters of payment, deductibles, co-pays, and insurance coverage
Proactively verify out-of-network benefits and provide a clear cost and reimbursement estimate before a patient's first visit — setting expectations up front rather than reviewing coverage after the fact
Clearly and confidently explain out-of-network benefits, helping patients understand the value proposition of care at Madison Medical despite out-of-network status
Proactively address financial concerns before they become objections — anticipating questions and reframing conversations around value, quality, and outcomes
Build long-term trust and rapport with patients, nurturing the relationship so financial conversations strengthen rather than strain it
Translate complex insurance language, benefit structures, and coverage details into plain terms for patients
Partner closely with front desk, RCM/billing, and clinical teams to ensure consistent messaging around cost and coverage
Handle objections with a sales mindset — identifying underlying hesitations and resolving them empathetically
Track and follow up on outstanding balances and payment plans in a way that preserves the patient relationship
Maintain up-to-date knowledge of insurance trends, out-of-network reimbursement processes, and competitor positioning

Qualifications

10+ years of experience in a role combining sales, patient advocacy, insurance navigation, or healthcare financial counseling
Proven track record of success in a consultative sales environment (healthcare, wellness, or related field strongly preferred)
Deep working knowledge of insurance structures — deductibles, co-pays, co-insurance, out-of-network benefits and reimbursement
Demonstrated experience explaining out-of-network reimbursement, UCR (usual, customary, and reasonable) rates, superbills, and the claims submission/appeal process directly to patients in clear, confidence-building terms
Exceptional interpersonal and communication skills; ability to build rapport quickly and maintain it over time
Comfortable having direct conversations about money without damaging patient trust
Strong emotional intelligence — able to read patient concerns and respond with both empathy and confidence
Experience in a multi-specialty medical, chiropractic, or wellness practice a plus
High level of professionalism, discretion, and HIPAA/PHI compliance awareness

What Success Looks Like

Patients leave financial conversations feeling informed and confident, not confused or alienated
Strong OON benefit conversion rate — patients who receive a clear pre-visit benefits and cost conversation move forward with care at a high rate
High reimbursement follow-through — patients successfully submit and receive OON claim reimbursement, reinforcing trust in the practice's guidance
Reduced patient drop-off due to cost concerns
Strong patient retention and referral rates tied to a positive financial experience

Join us in transforming healthcare experiences by providing compassionate guidance and expert support. Your dedication will help ensure that every patient receives the financial clarity they need to focus on their healing journey!

Pay: $60,000.00 - $61,950.59 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

navigator jobs in hackensack, nj

Patient Financial Advocate & Insurance Navigator

Peer Navigator - EnlightenMENT

NAVIGATOR (HUB)

Assistant Benefits Navigator

Peer Navigator, New Jersey Peer 2 Peer Program

Care Navigator (Bilingual: Russian)

Enrollment Specialist/Care Navigator (Bilingual: English & Cantonese)

Patient Navigator Non Clinical, DOH HIV DHTS Grant

SDOH Health Population Navigator - QIP - FULL-TIME DAYS (25454)

Patient Navigator

PATIENT NAVIGATOR - SCL

Insurance Navigator

Patient Navigator Non Clinical

Client Navigator - Lvl II

Bi-Lingual Community Resource Navigator

Screener Navigator

Client Navigator - Level II

Client Navigator - Level I

PATIENT NAVIGATOR - PRIMARY CARE | AMBULATORY CARE CENTER | FULL-TIME DAY SHIFT (25428)

PATIENT NAVIGATOR

I want to receive the latest job alert for navigator in hackensack, nj

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