Top 620 Program support representative Jobs in Harrisburg, Pa

Retail Support Specialist
DSI Systems —Mechanicsburg, PA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Traffic Coordinator
eShipping —Harrisburg, PA
- Full-time
- Customer service
- Ability to walk for extended periods
- Basic math
- Health savings account
- Health insurance
Quick Apply
Full-Time Customer Service Representative
Ashley Home Store —Mechanicsburg, PA
- $15 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
A2Z Diversity Solutions —Harrisburg, PA
- $18 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Intake Client Associate
Help at Home —Harrisburg, PA
- $23 - $28 an hour
- Full-time
- Remote
- Office
- High school diploma or GED
- Home Health
- Paid holidays
- Health insurance
4d
Monitor - RI 2nd / 3rd Shifts
Firetree, Ltd. —Harrisburg, PA
- From $18.50 an hour
- Full-time
- Microsoft Outlook
- Pass drug screening
- Office
Quick Apply
Human Relations Representative 2
Commonwealth of PA —Harrisburg, PA
- $59,345 - $90,211 a year
- Weekends as needed
- Office
- Bachelor's degree
- Conflict management
- Paid parental leave
- Health insurance
8d
Front Desk Customer Representative
Pennsylvania Housing Finance Agency —Harrisburg, PA
- Full-time
- Office
- Communication skills
- Entry level
Patient Representative/Medical Assistant
Advanced Medical Management LLC —Harrisburg, PA
- $19 an hour
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
10d
Associate
HomeGoods —Harrisburg, PA
- $13.50 - $14.00 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
1d
Guest Service Agent
Home2 by Hilton —Harrisburg, PA
- $16.50 - $17.50 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- 401(k) matching
Quick Apply
2d
CW Call Center Representative
Pennsylvania Higher Education Assistance Agency —Harrisburg, PA
- $16.00 - $17.50 an hour
- Monday to Friday
- Spanish
- Computer literacy
- Research
9d
Provider Representative
TrueNorth Wellness Services —Harrisburg, PA
- Part-time
- Marketing
- Bachelor's degree
- Travel
- Paid time off
- Employee assistance program
8d
Store Support
Home Depot —Harrisburg, PA
- Entry level
- Time management
Customer Care Representative - PA
CJ Pony Parts —Harrisburg, PA
- $16 - $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Medical Care Assistant & Patient Access Representative
Planned Parenthood Keystone —Harrisburg, PA
- $19 an hour
- Full-time
- Surgery
- Computer literacy
- Adults
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Representative - 100% On Site
Mid Penn Bancorp Inc. —Harrisburg, PA
- Full-time
- High school diploma or GED
- US work authorization
- Computer skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
Information Representative - Casual/Per Diem
UPMC —Harrisburg, PA
- $19.00 - $28.60 an hour
- Weekends as needed
- Hospital
- Computer literacy
- Windows
11d
Operating Room Registered Nurse
Capital Orthopedic Surgery Center —Harrisburg, PA
- From $38 an hour
- Overtime
- CPR Certification
- Nursing
- Surgery
- Health insurance
- Dental insurance
Quick Apply
12d
Pediatric Dentist
Chord Specialty Dental Partners —York, PA
- $200,000 - $350,000 a year
- Email
- Dental office
- PALS Certification
- Mid-level
- Continuing education credits
- Disability insurance

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program support representative jobs near harrisburg, pa

Retail Support Specialist

DSI Systems
Mechanicsburg, PA

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

program support representative jobs in harrisburg, pa

Retail Support Specialist

Traffic Coordinator

Full-Time Customer Service Representative

Customer Service Representative

Intake Client Associate

Monitor - RI 2nd / 3rd Shifts

Human Relations Representative 2

Front Desk Customer Representative

Patient Representative/Medical Assistant

Associate

Guest Service Agent

CW Call Center Representative

Provider Representative

Store Support

Customer Care Representative - PA

Medical Care Assistant & Patient Access Representative

Call Center Representative - 100% On Site

Information Representative - Casual/Per Diem

Operating Room Registered Nurse

Pediatric Dentist

I want to receive the latest job alert for program support representative in harrisburg, pa

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