Top 21 Remote help desk Jobs in Hartford, Ct

Customer Service Representative
Crum & Forster —Glastonbury, CT
- $31,100 - $58,500 a year
- Remote
- Microsoft Outlook
- Sales
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Assistant Computer Systems Administrator
Connecticut Federal Public Defender —Hartford, CT
- $69,642 - $100,992 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
Helpdesk Support
Acusensus United States —East Hartford, CT
- Full-time
- Mid-level
- 3 years
- AWS
- Health insurance
- Dental insurance
Quick Apply
3d
Help Desk Technician
Suzor IT —East Windsor, CT
- $22.50 - $26.50 an hour
- Full-time
- Mid-level
- Travel
- 2 years
- Mileage reimbursement
- 401(k)
Quick Apply
6d
Help Desk Engineer
The Walker Group —Farmington, CT
- Mid-level
- 1 year
- Communication skills
- Paid parental leave
- Disability insurance
Help Desk Technician
Kinsley Power Systems —East Granby, CT
- $26 - $32 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
IT Technician
ebm-papst Inc. —Farmington, CT
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- In-person
- Associate's degree
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Hartford, CT
- $47,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
13d
Desktop Support Technician
Ovation Workplace Services —Berlin, CT
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician (Onsite – Torrington, CT)
Aptyx —Torrington, CT
- $68,000 - $82,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Technician
S & S WORLDWIDE INC —Colchester, CT
- $23 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Research
Quick Apply
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply
Application Support Analyst
absiusa —Hartford, CT
- $1 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Driver's License
- Travel
Quick Apply
System Administrator
ProTech IT Solutions, LLC —Torrington, CT
- $50,000 a year
- 8 hour shift
- Azure
- Windows
- AWS
- Health insurance
- 401(k) matching
Quick Apply
4d
Application Support Specialist
Osaic —Meriden, CT
- $48,000 - $50,000 a year
- Full-time
- Word processing
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
IT Service Technician
Wesleyan University —Middletown, CT
- $52,400 - $61,300 a year
- Full-time
- Background check
- Classroom
- Mid-level
- Relocation assistance
- Paid time off
4d
Multinational Network Manager
The Hartford —Hartford, CT
- $67,600 - $129,600 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
Network Control Center Operator I
Allied Universal® Technology Services —Middletown, CT
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick Apply
6h
Systems Administrator III - DevOps
Farm Credit Financial Partners —Springfield, MA
- Overtime
- Hybrid work
- 6 years
- DevOps
- Office
- Tuition reimbursement
- Work from home
7d

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Assistant Computer Systems Administrator
Connecticut Federal Public Defender —Hartford, CT
Applicants should have at least four years of general experience in the information technology field, including at least three years of specialized experience…
$69,642 - $100,992 a year
School Secretary - 10 Month Administrative Assistant
ODYSSEY COMMUNITY SCHOOL —Manchester, CT
Performs experienced clerical, technical, and administrative duties, including special projects, data entry, record keeping, research, and processing documents…
$25.73 - $27.30 an hour
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3d

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Desktop Support
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Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
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Customer Service Representative

Crum & Forster -
Glastonbury, CT

Apply Now

Job Details

$31,100 - $58,500 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Outlook
High school diploma or GED
Microsoft Teams
Video conferences (communication methods)

Full Job Description

Crum & Forster Company Overview:

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Travel Insured International, a Crum & Forster company, is hiring a Customer Service Representative.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.

Because protecting travelers' journeys isn’t just our business—it’s our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.

Travel Insured International is hiring our next class of Customer Service Representatives to join our growing organization! Join us!

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community.

Interested in this role, but don’t have Customer Service experience? Our Customer Service Representatives are provided with training and tools to begin your career! Our structured training program includes licensing training, classroom training on everything Customer Care at TII, and a collaborative mentor stage that allows for practical application of your new knowledge.

We are proud that some of our best Customer Service Representatives have gone on to other parts of our organization, including, Claims, Product and our Quality Management teams, to name a few!

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM – 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7:15pm. Scheduled shifts are determined by business need and may be subject to change.

Job Description:

What you will do:

Answer inbound calls
Provide accurate, clear and timely responses to a variety of traveler and travel advisor calls that will include, but not be limited to travel insurance coverage questions, website troubleshooting, purchase inquires and agent support requests
Create cases in Salesforce to address customer needs (such as documentation or policy changes)
Act as a liaison with agency partners that have dedicated TII support email addresses
Participate in weekly coaching sessions
Participate in a variety of meetings on camera in MS Teams: including, Manager/Employee one-on-one meetings, Team meetings, Training and Town Halls
Serve as backup for other Customer Care functions including Customer Care/Group call taking, supporting Customer Care Chats, Group desk administrative functions as well as Diamond Tour manifest processing
Perform other related duties as needed

What YOU will bring to C&F:

Customer-Centric: skilled at prioritizing their needs and experiences, understanding what they want and delivering exceptional service.
Sales Focused: Ability to effectively communicate the value of TII’s offerings and tailored solutions to travelers insurance needs.
Effective Listening: Including active listening and empathy
Effective Communication Skills: Both written communication skills, targeting information, comments and explanations in a manner appropriate to the needs of the audience and verbally by phone/
Ability to resolve service issues and complaints, leveraging problem-solving and service skills to achieve an appropriate outcome promptly and effectively with a great deal of independence.

Requirements:

A High School Diploma or GED is required
3+ years of experience in a customer service or retail role is required; call center experience preferred
Proficiency with MS Office applications is required. Includes MS Word, Outlook and Teams.
A Personal Lines or Property & Casualty License is required for this role. Classroom training is provided.
Experience in the Travel Insurance industry is preferred.
Dependable internet connection with a dedicated private workspace.

What C&F will bring to you:

What C&F will bring to YOU:

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $31,100 to a maximum of $58,500. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

#LI-MU1

#LI-REMOTE

Apply Now

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remote help desk jobs in hartford, ct

Customer Service Representative

Assistant Computer Systems Administrator

Helpdesk Support

Help Desk Technician

Help Desk Engineer

Help Desk Technician

IT Technician

Desktop Support Technician

Desktop Support Technician

IT Help Desk Technician (Onsite – Torrington, CT)

Help Desk Technician

Help Desk Technician - Middletown, CT/On-Site

Application Support Analyst

System Administrator

Application Support Specialist

IT Service Technician

Multinational Network Manager

Network Control Center Operator I

Systems Administrator III - DevOps

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