Top 11 Technical support occupations Jobs in Hattiesburg, Ms

Epic Training Specialist
SEMRHI —Hattiesburg, MS
- Classroom
- Microsoft Excel
- Microsoft Outlook
13d
PC Support Technician
Howard Industries, Inc. —Ellisville, MS
- From $31,500 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Instructional Support Technologist
University of Southern Mississippi —Hattiesburg, MS
- $44,000 - $51,500 a year
- Full-time
- Mid-level
- University
- Bachelor's degree
Training Specialist - RN/LPN
SEMRHI —Hattiesburg, MS
- Microsoft Excel
- Microsoft Outlook
- RN License

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PC Support Technician
Howard Industries, Inc. —Ellisville, MS
Manage the processing of incoming calls via both telephone and e-mail and to ensure courteous, timely, and effective resolution of end user issues.
From $31,500 a year
Quick Apply
6d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Hattiesburg, MS
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply

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Epic Training Specialist

SEMRHI -
Hattiesburg, MS

Apply Now

Job Details

13 days ago

Qualifications

Lecture-based instruction
Microsoft Excel
Microsoft Outlook
Maintaining patient confidentiality
Employee relationship building
User training (technical support)
Instructor-led training (training delivery method)
Desktop applications
Classroom Teaching
One-on-one instruction
Technical Proficiency

Full Job Description

Job Summary:
Under the direction of the Chief Financial Officer, the Training Specialist is responsible for training end-users (clerical, clinical staff and providers) on the proper use of our EMR/EHR functions and features. As Southeast Mississippi Rural Health Initiative, Inc. continues to add new front office staff, providers and nursing staff, this trainer will provide individual and group training and support in startup, basic and advanced use of Epic. The Training Specialist will work to understand existing workflows and help train individuals to work effectively in the new system. This trainer will also demonstrate knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their cultural and religious beliefs.

Job Responsibilities:

Conduct classroom training to providers, nursing and office staff
Build and maintain the training environment
Develop, enhance and/or modify existing curriculum including training materials for trainers and end-users
Develop, implement, and deliver knowledge, behavioral, and skill-based learning
Access the development and performance needs of the target audience
Make knowledgeable recommendations to enhance learning
Tracks issues and resolutions using system ticketing software for visibility of issues and resolution
Contribute to development and updating of instructional material to assist in training
Demonstrate working knowledge of effective training techniques, adult learning, curriculum development and continuous quality improvement
Maintain and develop knowledge and skills in assigned technical and/or non-technical content areas
Maintain a professional appearance and attitude
Strong time management skills with the ability to manage multiple activities and deadlines
Communicate and train staff in a pleasant and effective manner
Take initiative and move projects and activities forward with limited direction
Strong interpersonal skills and ease with building/establishing rapport with an array of people and teams
Performs other duties as assigned
Complete all required trainings prior to deadline

Job Requirements:

2-3 years of prior training experience, preferably in healthcare
Ability to travel to all SEMRHI clinic practices
Ability to teach/present one on one, in a group session, or in front of a large audience (including providers)
Strong verbal communication and oral presentation skills
Proven ability to learn new software systems easily
Ability to maintain confidentiality in accordance with SEMRHI policy
Prior work experience in clinical practices strongly preferred
Demonstrated ability to learn new technologies
Ability to work in a fast paced, team-oriented environment
Proficient level in Microsoft Word, Outlook, Excel, and PowerPoint applications
Proficiency learning and using computer-based applications

Physical and Other Requirements:

Must be able to pass a criminal background check, drug screen, and TB skin test
Must be willing to do local and out-of-state travel.
Must continuously listen, visualize, and have dexterity and eye-hand coordination
Ability for simple grasping and speed work
Must frequently sit, squat, reach, use both right and left forearm rotation, walk and climb stairs
Must occasionally kneel, twist, have the ability to grasp firmly, lift and carry, push and pull in excess of 30 lbs.

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technical support occupations jobs in hattiesburg, ms

Epic Training Specialist

PC Support Technician

Instructional Support Technologist

Training Specialist - RN/LPN

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