Top 121 Customer service coordinator Jobs in Havertown, Pa

Customer Service and Pricing Coordinator
Hensel Recycling North America, Inc. —West Berlin, NJ
- $55,000 - $65,000 a year
- Full-time
- Bilingual
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Coordinator - Full Time
GOODWILL KEYSTONE AREA —West Chester, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
4d
Customer Service Coordinator
GOODWILL KEYSTONE AREA —Phoenixville, PA
- $16 an hour
- Weekends as needed
- Background check
- Merchandising
- Basic math
10d
Customer Service Logistics Coordinator
Johnson Matthey —Devon, PA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Healthcare Customer Service Coordinator
IVI RMA North America —Wayne, PA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
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Office Coordinator / Customer Service & Scheduling Specialist
Harrison Generator —Warminster, PA
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
12d
Front Desk Coordinator
vybe urgent care —Havertown, PA
- Full-time
- Urgent Care
- High school diploma or GED
- Communication skills
Quick Apply
Coordinator, Airport Customer Experience Compliance
American Airlines —Philadelphia, PA
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Front Desk Coordinator
Smile Doctors Affiliate —Havertown, PA
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
3d
Customer Service Coordinator
Rizzieri Consulting Inc. —Moorestown, NJ
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
Front Desk Coordinator (Delaware County)
Philadelphia Urgent Care management —Havertown, PA
- 12 hour shift
- Urgent Care
- High school diploma or GED
- Communication skills
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Front Office Coordinator ( Part- time)
Medi-Weightloss —Drexel Hill, PA
- $20 - $24 an hour
- Part-time
- Administrative experience
- Clinic
- US work authorization
- Employee discount
Quick Apply
Front Desk Coordinator
The Grayson School —Radnor, PA
- Full-time
- School experience
- CPR Certification
- Current TB test
- Paid time off
Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Coordinator, Student Financial Services
La Salle University —Philadelphia, PA
- Weekends as needed
- Spanish
- Office
- University
- Disability insurance
- Health insurance
Customer Advocacy Case Coordinator
Subaru of America —Camden, NJ
- $42,000 - $48,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Profit sharing
- Health insurance
Front Desk Coordinator | Infusion Therapy
IVX Health —Bryn Mawr, PA
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Client Service Coordinator
HairClub —Bala-Cynwyd, PA
- $20 an hour
- 1 year
- Entry level
- Time management
- Paid training
- Paid holidays
Quick Apply
Patient Engagement Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Assistant Service Coordinator
DDP Group Inc —Glen Mills, PA
- Computer literacy
- Office
- Data entry
Quick Apply

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Customer Service and Pricing Coordinator

Hensel Recycling North America, Inc. -
West Berlin, NJ

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Confidential information handling
Microsoft Office
Bachelor's degree
Attention to detail
Business Administration

Full Job Description

Summary:

The Customer Service and Pricing Coordinator is responsible for executing metal trading and hedging transactions while managing the end-to-end post-trade process. This role serves as the primary point of contact for customers, ensuring timely trade confirmations, accurate settlement of transactions, and strong ongoing customer relationships. The ideal candidate combines commercial acumen, attention to detail, and excellent communication skills to support both trading activities and customer satisfaction.

Essential Duties and Responsibilities:

Metal Pricing / Trading Support (~60%)

Execute metal trading and hedging transactions in accordance with company policies and risk management guidelines.
Maintain organized, auditable records of all pricing communications and quote confirmations.
Prepare and distribute trade confirmations promptly and accurately to customers.
Coordinate and process final settlements, ensuring all financial and contractual obligations are completed correctly and on time.
Reconcile trade details with counterparties and resolve any discrepancies.
Ensure compliance with contractual terms, internal controls, and regulatory requirements.
Monitor metal markets and support pricing, hedging, and trading strategies.
Build relationships with customer base and answer any questions
Identify process improvements to enhance operational efficiency and customer experience.
Handle confidential and non-routine information
Use ICRM (Ifos Customer Relation Management) to create documents including Hedge confirmations, credit notes and final settlements

Customer Service (~40%)

Use ICRM (Ifos Customer Relation Management) to create documents including Hedge confirmations, credit notes, final settlements, pro forma’s and order confirmations
Create and prepare documentation for inbound and outbound shipments, domestic and international.
Communicate with customers and vendors regarding orders, inquiries, and shipment status.
Build and maintain strong, long-term relationships with customers by providing responsive and professional service.
Collaborate with internal teams including sales, customer service and production

Qualifications:

Ability to interact and communicate with individuals on all levels of the organization.
Ability to work in a fast-paced environment.
Ability to establish priorities and meet deadlines.
Possess sound judgment in decision making.
Must have high levels of interpersonal skills to handle sensitive and confidential information and situations.
Strong attention to detail and accuracy, particularly in recording and communicating price information.
Proficient in Excel and comfortable working with CRM/ERP systems.
Clear, professional phone and written communication skills for daily contact with the trading partner and customers.
Ability to follow structured procedures precisely; escalates rather than improvises on pricing matters.
No trading license, financial certification, or market-trading experience required.
Ability to multitask
Bilingual ability is a plus.

Education and/or Experience

Bachelor's degree in Business Administration, Accounting, Finance or related field.

Note on Scope

This role is explicitly scoped as a communication and administrative support function. It does not require, and the incumbent should not exercise, independent judgment on trading, hedging, or metal price risk — those decisions remain with Hensel's external trading partner and internal Finance leadership.

COMPETENCIES:

· Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

· Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Vision insurance

Application Question(s):

Can you tell me something about your work, education or life experience that would make you an ideal candidate for this position?

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in havertown, pa

Customer Service and Pricing Coordinator

Customer Service Coordinator - Full Time

Customer Service Coordinator

Customer Service Logistics Coordinator

Healthcare Customer Service Coordinator

Office Coordinator / Customer Service & Scheduling Specialist

Front Desk Coordinator

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Front Desk Coordinator

Customer Service Coordinator

Front Desk Coordinator (Delaware County)

Front Office Coordinator ( Part- time)

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Patient Access Coordinator

Customer Service Coordinator, Student Financial Services

Customer Advocacy Case Coordinator

Front Desk Coordinator | Infusion Therapy

Client Service Coordinator

Patient Engagement Coordinator

Assistant Service Coordinator

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