Top 326 Customer relations representative Jobs in Hicksville Ny

Customer Relations Representative
Episcopal Health Services —Far Rockaway, NY
- $28.41 - $29.84 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
Quick Apply
3d
BDC Representative ( Experience only)
South Shore Mitsubishi —Freeport, NY
- $50,000 - $80,000 a year
- Full-time
- Bilingual
- Dealership
- Customer service
- Health insurance
- Paid time off
Quick Apply
Medical Marketing Representative
Injury Docs Now —Queens, NY
- $75,000 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
9d
Vendor Relations Associate (Onsite)
W Services Group LLC —Hauppauge, NY
- $21.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
Quick Apply
4d
Business Development Representative (BDR)-"Rev up your Career"The Road to becoming a Service Advisor
Pepe Auto Group —Elmsford, NY
- $40,000 - $55,000 a year
- Full-time
- Background check
- Dealership
- Customer service
- Paid training
- Health insurance
Quick Apply
Accounts Receivable Specialist
AZ Metro Distributors LLC —Woodbury, NY
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Background check
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Account Representative - State Farm Agent Team Member
James Piscitelli - State Farm Agent —Westbury, NY
- $18 - $26 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Relationship Manager , Funds
ICICI Bank New York —Manhattan, NY
- Full-time
- Bachelor's degree
- US work authorization
- In-person
- Health insurance
Quick Apply
Market Development Representative - Long Island, NY
PrimeSource Building Products —Long Island, NY
- $60,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Merchandising
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Telemarketer/Sales
1st American Properties —Forest Hills, NY
- $150,000 - $200,000 a year
- Email
- CRM software
- Sales
- Customer service
- On-the-job training
- Opportunities for advancement
Quick Apply
Medicare Sales Rep I
MetroPlusHealth —New York, NY
- $65,000 a year
- Hybrid work
- Bilingual
- Microsoft Excel
- Hospital
- Commuter assistance
- Paid holidays
Quick Apply
1d
Site Manager
Acacia Network —Bronx, NY
- $65,000 a year
- Weekends as needed
- Nursing
- HIPAA
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
Sales Consultant NYC
Buckhead Meat and Seafood —Manhattan, NY
- $48,300 - $90,600 a year
- Microsoft Outlook
- Marketing
- Computer literacy
1d
Customer Service Representative (BDC)
VIP Automotive Group —Levittown, NY
- $45,000 - $80,000 a year
- Weekends as needed
- Entry level
- Under 1 year
- Paid training
- Disability insurance
Customer Service Representative BDC - Mercedes- Benz Sales
Rallye Motor Company —Roslyn, NY
- $60,000 - $100,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Payment Coordinator Analyst
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $62,868 - $85,000 a year
- Multiple hires
- Customer service
- Mid-level
- Office
- Loan forgiveness
Customer Service Representative - Patient Accounts
SB Clinical Practice Management —East Setauket, NY
- $23.00 - $28.74 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
Customer Relations Representative
NYC Bar Association —New York, NY
- $48,000 - $50,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- Organizational skills
- Commuter assistance
- Disability insurance
Quick Apply
Financial Clearance Center Representative
Catholic Health —Melville, NY
- $21 - $27 an hour
- No high school diploma
- High school diploma or GED
- Analysis skills
- Health insurance
- Tuition reimbursement
Accounts Receivable Specialist
HORNELL BREWING CO., INC. —Woodbury, NY
- $50,000 - $55,000 a year
- Microsoft Word
- Mid-level
- Office

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Customer Relations Representative

Episcopal Health Services -
Far Rockaway, NY

Quick Apply

Job Details

Full-time
$28.41 - $29.84 an hour
3 days ago

Qualifications

Customer communication
High school diploma or GED
Telephone systems

Full Job Description

EHS Overview:

Episcopal Health Services Inc. (EHS) is a health system located on the Rockaway Peninsula in Queens, New York. EHS provides inpatient, outpatient, and emergency care to the diverse populations of the Rockaways, Five Towns, South Nassau, and beyond. The system offers comprehensive preventive, diagnostic, and rehabilitative services to people of all faiths.

St. John’s Episcopal Hospital is accredited by The Joint Commission’s Health Facilities Accreditation Program and is approved by the New York State Department of Health. The hospital is a recipient of the Gold-Plus Get with the Guidelines®-Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines®-Heart Failure Quality Achievement Award from the American Heart Association. Additionally, St. John's is proud to be redesignated as a Baby-Friendly® Hospital by Baby-Friendly USA – the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States.

Come Grow With Us!

Type: Full-Time (75 Hours Bi-Weekly)

Shift: Days

Hours: Varies

Pay: $28.41 - $29.84 depending upon years of experience

Job Summary:

The Customer Relations Representative (CRR) is responsible for delivering exceptional service to patients, ensuring smooth operational processes, and contributing to a positive patient experience. This role involves a range of administrative and clerical duties to support clinical operations, including appointment scheduling, insurance verification, registration, and patient communication. The CRR ensures that all tasks are completed in a timely and professional manner, with attention to detail, patient satisfaction, and operational efficiency.

Responsibilities:

Schedule, reschedule, and cancel patient appointments based on physician and Advanced Practice Provider (APP) schedules, ensuring accurate documentation in Athena and MediTech.
Review provider schedules in advance to optimize appointment flow, identify conflicts, and reduce scheduling inefficiencies.
Monitor appointment ticklers, workflow dashboards, and scheduling queues in Athena and take appropriate follow-up action as required.
Complete full patient registration and pre-registration processes, including collecting demographic information, insurance details, and verifying referral authorizations.
Verify patient insurance eligibility and update insurance information in the system to support accurate billing and timely reimbursement.
Answer incoming telephone calls, retrieve voicemail messages, determine the nature of calls, and route callers to the appropriate individual or department; operate paging and telephone systems as required.
Place appointment reminder calls in accordance with established protocols and follow up on missed appointments by contacting patients and issuing no-show letters to prevent loss to follow-up.
Greet patients, visitors, and guests in a courteous, professional, and respectful manner; direct individuals to appropriate offices or exam rooms and manage wait areas by providing prompt updates regarding wait times or delays and addressing any concerns.
Perform patient check-in and check-out activities, including verifying and updating demographic and insurance information at each visit and refer patients to nurses or clinical staff for patient education and required screening questionnaires as appropriate.
Proactively enroll patients in the patient portal and document patient declinations in the electronic medical record as required.
Collect co-payments and other patient payments; explain service charges, perform cashiering duties, balance daily transactions, and forward daily cash collections to the hospital’s main cashier office.
Prepare medical records for patient visits, including reviewing schedules in advance, ensuring required documentation is available in Athena, MediTech, and related systems, and preparing the practice for the next workday through management of the workflow dashboard.
Create, manage, and follow up on patient cases, including documenting actions taken, tracking outstanding items, and coordinating next steps to support continuity of care.
Process all requests forms, including but not limited to work/school forms, and coordinate patient transportation needs, ensuring timely follow-up. Maintain required documentation, including receipts, eligibility verification, and justification of payments related to the Medicaid and Medicare transportation reimbursement program.
Print, scan, fax, file, and distribute documents; receive, sort, and distribute mail and faxes; monitor office supply inventory and request replenishment as needed in accordance with established procedures.
Prioritize patient experience by addressing patient inquiries and concerns, taking ownership of patient interactions through appropriate follow-up, and supporting continuity of care while maintaining patient privacy and confidentiality at all times.
Performs all related duties as required and all other unrelated duties as requested including following downtime procedures as required during emergencies/demanding situations.

Requirements:

High school diploma or equivalent required; Associate’s degree preferred
1-3 years of experience in customer service or administrative roles, preferably in healthcare settings
Familiarity with patient scheduling, insurance verification, and registration processes
Basic proficiency in Google Suite
Strong customer service skills with the ability to communicate effectively with patients, families, and staff
Excellent organizational and multitasking abilities, with attention to detail
Ability to manage high volumes of calls and tasks efficiently while maintaining professionalism

Education

Required

High School Diploma or GED or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer relations representative jobs in hicksville ny

Customer Relations Representative

BDC Representative ( Experience only)

Medical Marketing Representative

Vendor Relations Associate (Onsite)

Business Development Representative (BDR)-"Rev up your Career"The Road to becoming a Service Advisor

Accounts Receivable Specialist

Account Representative - State Farm Agent Team Member

Relationship Manager , Funds

Market Development Representative - Long Island, NY

Telemarketer/Sales

Medicare Sales Rep I

Site Manager

Sales Consultant NYC

Customer Service Representative (BDC)

Customer Service Representative BDC - Mercedes- Benz Sales

Payment Coordinator Analyst

Customer Service Representative - Patient Accounts

Customer Relations Representative

Financial Clearance Center Representative

Accounts Receivable Specialist

I want to receive the latest job alert for customer relations representative in hicksville ny

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